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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 770 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-770 of 770 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 1 out of 5 stars

    2014 technology in 2023 phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola built a really good flip phone. Light, small, great screen but for some reason Motorola chose to equip the 2023 Razr+ with an absolute terrible camera. Honestly the camera specs are the equivalent to an iPhone 6 camera which was released in 2014. I have owned three Motorola Razor and they take the absolute WORST photos. If you like taking a good photograph of anything day or night with your phone don't even consider Motorola.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out to us and for taking the time to share your feedback, SoldOut. We're sorry to hear you're not happy with the phone's camera. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and refer to this link as a reference. We'll surely help you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Break through phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is amazing. The fact that it can fold in half makes it a lot easier to put in an in my pocket as well as the second screen is quite amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Razor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a alright phone. Very different from the iphone. Still trying to figure little things on the phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New way to flip

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to th Razor 5G. The outer display has been improved and can now do web browser functions. The flip and open/close function for apps and keeping them in use is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola razor plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in excellent condition...love it love it...thanks Best Buy for excellent quality phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola razor + 2023 phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived in excellent condition wth charging cable. But with no instruction manual!?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice but it will take awhile to get use tohow to use it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Dear TheresaT, we sincerely appreciate you for sharing your experience with us. We deeply regret that you encountered disappointment with the performance of the s pen. We want you to know that we are committed to our products and we are determined to rectify the situation. We extend a warm invitation to you to become a part of our official community page at https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. By joining our community, you will have the opportunity to connect with other users and receive the support you deserve. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Flimsy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so flimsy. I didn't even have it for a year before the screen had issues. Motorola issued me a replacement and within three months the same issue occurred. They only replace the device once under their warranty. I don't know how this phone is being sold. The second device I received I made it a point to not fold it. The moment I decide to take a chance and fold it here and there, it began having a light on the side and middle of the screen. That made the top of the screen unusable and it would jump all of over the place. I had to use the small screen for a few days before deciding to but a new one. I will never buy another flip phone. Not to mention the camera is very bad.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoeC, We're sorry to hear about your experience with the phone and we understand your frustration. It’s disappointing when a phone doesn’t meet expectations, especially when you’ve had multiple problems with it. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected] and we'll help you from there. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Worst piece of crap I have ever used.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to send my RAZR in twice in the first six months of owning it for repairs by the manufacturer. I just got it back yesterday, and woke up to a non-functioning screen, once again! That makes THREE times in the first six months of ownership! Absolute garbage. I had fears of screen issues, but figured, how bad could it be? Well, it's bad. Really, really bad. Way worse than I had imagined was ever possible. Be prepared to be without your phone for awhile once every few months! No point to the folding, unless you count the added point of failure as one. Motorola refuses to swap for any other model, and would rather repair endlessly apparently. They did offer to send me an identical replacement before I send mine back, ALL I HAD TO DO IS PAY A DEPOSIT OF $300!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm sorry to hear about your ongoing problem with your Motorola Razr Plus 2023. It’s incredibly frustrating to deal with repeated repairs, especially in such a short time frame. While we strive to provide high-quality devices, it sounds like your experience has not met those expectations. If you need our assistance, do not hesitate to email [email protected]. We'll be glad to help. -Aria MotorolaMobility

  • Rated 3 out of 5 stars

    Screen protector peels with time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The downside its the screen protector peels away with time

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Labanda, we are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. Should you have any further questions or concerns, please don't hesitate to contact us at [email protected]. -Ythan MotorolaMobility

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