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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 741 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the razr+ 2023's large, clear screen, excellent camera quality, and impressive battery life, frequently praising its sleek design and ease of use. While some users noted minor concerns about the hinge and a visible crease on the screen, the ample storage and competitive price point were also highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 741 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this foldable phone. It fits comfortably in your hand and in your pocket. The only issue I have is that the screen is difficult to see in somewhat bright sunlight.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PkJ1, Thank you for your great feedback! We're so glad to hear you're loving your foldable phone and finding it comfortable and convenient to use. We appreciate you sharing your experience with screen visibility in bright sunlight. Your input is valuable and helps us continue improving. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    a good review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came it holds battery well the only thing I can say about it is that the front screen when it's closed gets a little scratched up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    Razor plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful, easy to use , good camera, fast and has lots of storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good however the problem I have is that when flipping it. The software will bug out. You will have to open and close the phone once or twice for it to go to your home screen

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your honest feedback, MTEA. We’re glad to hear you like the phone overall, but we’re sorry to learn about the flipping problem you’re experiencing. We would like to help you get this sorted. Please send us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Motorola is the best phone I ever had and I got the 400 dollar razor 2023 version. I had iPhones my whole life and the razor 2023 is better then my iPhone 15. Thank you best buy for pricing this phone affordable to own

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    King of vertical foldables

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the king of vertical foldables. It's so easy to carry never forget my phone anymore. Feels like you got two phones in one. Not to mention it's so unique and iPhones users stay dead quiet when they see it but can't stop looking.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Joezay677, Thank you for sharing your experience with the Moto Razr+ 2023. We're thrilled to hear that you find it to be the king of vertical foldables and appreciate its ease of portability. The dual-screen functionality does make it feel like you have two phones in one, offering a unique and innovative experience. It's always great to see iPhone users intrigued by the design. If you are interested, you can be a part of our official community page here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Amazing flip phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! I was a pixel junkie until my pixel pro 8 that I just got kept overheating. I do not miss my pixel phones at all! Way better battery life. Great features and the camera is awesome! Get one now!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome deal for an equally awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone and pretty good deal at best buy. Using a flip phone for the first time and I like all the features specially where people can see themselves in the extended screen when taking pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Motorola razor plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone..So thought out and tons of great features.. user friendly,great battery life and camera..blows the Samsung flip away . Tons more features with Motorola razor plus..happy I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly phone very easy to use reminds me of the old days with the flip

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola RazR+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device and very good performance it is fast and has a good camera and they treated me very friendly at the time of purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Razor plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had to order the phone, but it came in the promised time. The phone was the exact specs that our carrier had, and was $50 cheaper, plus it was unlocked. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I enjoy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like my new phone. The fold is convenient when I need to put it away or in my pocket and I like that u can still use some apps while it's folded. Some apps only work when it's completely open but it's not a huge inconvenience to me. I'm not a fan of the alarm clock, u can't press any buttons to make it stop so u actually have to look at the screen and slide it to turn it off or let it snooze. It would be better if it was calibrated to turn off the alarm similarly to the way you'd activate the "do not disturb" option by turning the screen part down whether it's folded or not. I don't use my phone a lot so the battery life is decent. If you're a consistent gamer, I wouldn't recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect for having it fit in your pocket

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its still a good phone to use. Although the screen might be big when unfolded tue fact that one can fold it and make more compact is prefect. Also it brings back part of that charm of having a flip phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is works and looks great. The only issue I have with it that Motorola hasn't made an update to their software to allow you to add your own moving wallpapers on the external display.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're happy to hear that you're enjoying the look and performance of your phone. We completely understand your frustration regarding the lack of support for custom moving wallpapers on the external display. It’s great feedback, and we truly appreciate you sharing it with us. We’ll make sure to pass your suggestion along to the team for consideration in future updates. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Mostly Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my phone for over a year and mostly have been pleased with it. Tonight I discovered a major flaw in the design though when a misbehaving app (Google Home) took over my phone and overlaid everything on 3/4 of the screen. Standard fix for any tech if nothing else works is to reset the device by turning it off and on...except you can't do that with this phone if you don't have access to the screen. When you use the power buttons, even if you hold them in for minutes, nothing happens. The default setting is holding the power and up volume menu brings up a screen asking you if you want to power off. Which is fine, if one has access to the screen, which I didn't. I did manage to use the 1/4 of the screen I had available to get into my settings and uninstall the misbehaving app. However, what's wrong with a power button that actually turns the power off? The power button is defaulted to bring up an AI assistant, which I never use. The only option to change it to is holding the power button brings up the on-screen menu. If your phone is misbehaving like mine, that doesn't help. Poor design by Motorola to not even offer the option for a power button to turn off the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Joseph, We’re sorry for the frustration this caused. Thank you for your detailed feedback regarding the power button functionality and app overlay problem. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the activities they give you on the screens photos and videos quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have had it about a month. Works great very pleased. At a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    RAZR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the phone for a few weeks now and it's turned it to be great. I love a phone I can put comfortably in my pocket again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NICEE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE PRODUCT IS COMPARABLE VALUE WITH TOP CELL PHONES WITH A CHEAP PRICE

    I would recommend this to a friend
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