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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 194 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the razr+ 2024 256GB's screen size, camera quality, battery life, and performance. Many appreciate its design and ease of use, along with the ample storage. However, some concerns have been raised regarding the hinge's durability. The phone's functionality and aesthetics are frequently praised, but users should be aware of potential issues with the folding mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 194 reviews
  • Rated 1 out of 5 stars

    It Will Break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Glitchy from the start. Took a 2 ft fall in this Poetic Spartan case, now it's a brick. A very expensive paperweight.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AirinB, We're truly sorry to hear about your experience. That’s definitely not what we want for our customers. A fall, even a short one, can sometimes cause internal damage depending on the impact. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone takes great pictures.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flip. Had a Samsung flip had to replace the screen twice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery exploded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful with this product it can actually hurt people, totally burned out with a year of usage , exploded and weird chemicals me and my family was exposed

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlonsoF, We’re sorry to hear about this experience. We understand how alarming and distressing this must have been for you and your family, and we take matters of safety with the utmost seriousness at Motorola. Please allow us to investigate this. Kindly send us an email at [email protected] and we'll be assisting you from there. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Don't buy Motorola razr Plus at Best buy or warran

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent $180 on a warranty and Best buy Could not get me a replacement unless I spent an additional $100. This phone is not even 6 months old and the screen is already turning into crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PHONE!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Phone!!!! do not purchase and save your time and money. The middle section over time lifts. I have had it for less than a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't drop it or else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't drop it because if you do the interior screen will no longer work,

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, ABQnerd. We always recommend handling your phone with care, as drops can damage the internal display or other components. Using a protective case can help reduce the risk of damage. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Don't buy it. It will break quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken in less than 30 days. I was very careful but it is broken. I bright vertical line up the right side of the screen. Garage phone. The camera, despite the high resolution, doesn't seem very good either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    My favorite phone ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone ever! It folds up and fits in my pocket better. The external display is sweet! I can text, call, check the weather, read emails, and even take pictures without even opening the phone! You can fold it open a little and stand it up to take pictures, which is handy for family photos. The battery life is great. It charges extremely fast. And it is very durable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow! Thank you so much for the amazing review, JoshuaD. We're thrilled to hear this is your favorite phone ever and that you love all the features, especially the foldable design, external display, and camera flexibility. It's great to know it's making a real difference in your day-to-day life. Thanks for being part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    RAZR+ 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Even compared to the more expensive Galaxy Flip 5, seems to be built sturdier and the folding mechanism seems more stable. The full functioning front display also an advantage over the Flip 5. Camera is great, not the best out there, but for the price, its definitely good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    A Dazzling Look at the Motorola razr+ 2024 in Pink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola razr+ 2024 in Hot Pink is not just another smartphone—it’s a true statement piece that merges cutting-edge engineering with standout style. From the moment you unfold it, this device captivates with an exquisite combination of technology and flair that’s hard to find anywhere else. Design & Build Quality: The luminous Hot Pink finish immediately sets it apart, turning heads every time you take it out of your pocket. The refined matte-gloss balance on the exterior feels premium without slipping into over-the-top shine. Its updated hinge mechanism is wonderfully smooth, opening with just the right amount of resistance and snapping shut with a reassuringly solid click. Remarkably slim when closed, the razr+ 2024 has minimized the trademark fold bump, making it feel more like a modern work of art than a traditional clamshell. Display & Usability: Inside, the main display is a stunning, ultra-vivid pOLED panel that shines with deep blacks and vibrant colors. Every movie, app, and webpage feels immersive, while the higher refresh rate delivers silky-smooth scrolling. Yet, it’s the expansive front Quick View display that truly sets this phone apart. Without even flipping it open, you can navigate notifications, respond to texts, or snap selfies. It’s intuitive, flexible, and surprisingly helpful, meaning you’ll spend less time fiddling and more time doing. Performance & Storage: Under the hood, the razr+ 2024 runs circles around demanding tasks. The processor effortlessly powers through gaming sessions, intensive multitasking, and 4K video editing—no stutters, no slowdowns. With 256GB of internal storage, there’s space for everything: a robust music library, countless photos, high-resolution videos, and the latest apps. And since it’s unlocked, you have the freedom to choose your carrier, ensuring you can tap into the fastest networks without being tethered to one provider. Camera & Imaging: The camera system on this razr+ is thoughtfully engineered, producing sharp images rich in detail, even in low light. The clever use of the Quick View display as a selfie monitor makes shooting group shots or capturing the perfect angle a breeze. Videographers will love the advanced stabilization features, helping ensure that your vacation footage and social media clips are consistently smooth and vibrant. Battery Life & Charging: Despite its slender form, the razr+ 2024 has a battery that keeps pace with your day. Power users will appreciate how efficiently it manages background tasks, extending screen-on time and minimizing midday top-offs. When it’s time to recharge, fast charging ensures you’re back up and running in no time. Software & Extras: Running on the latest iteration of Android with Motorola’s light touch, the interface feels fresh, responsive, and clutter-free. Thoughtful shortcuts, like the ability to access your camera or payment methods instantly from the outer display, prove Motorola has carefully considered everyday usability. Continuous updates promise a future-proof experience, while robust security ensures peace of mind. Final Verdict: The Motorola razr+ 2024 in Hot Pink is more than a flashy foldable—it’s a refined, versatile smartphone tailored for those who crave innovation without compromising on style. It feels undeniably modern, effortlessly functional, and truly iconic. If you’re ready to stand out in a crowd and savor the best in design and tech, the razr+ 2024 should top your list.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen size

    Rated 5 out of 5 stars

    Moto razr 50 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, fit in my front pocket, also in a small purse of mine. Works amazingly the camera quality could be better but I don't take much pictures so that wasn't a big deal to me. Over all 1000% recommend. Battery life is great my old phone wouldn't even last a full day without me having to charge it more than once a day. Runs games smoothly the audio is great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your detailed review, CeciliaZ. We're thrilled to hear you love the compact design, smooth performance, strong battery life, and audio quality of your Motorola phone. Your 1000% recommendation means the world to us. Thanks for being part of the Motorola family! If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance, Screen size

    Rated 5 out of 5 stars

    Excellent all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some getting used to but I really like it. This phone has everything I need. It's compact I need it to be. The full screen is more than adequate. It is super durable. I've dropped multiple times and there's not a scratch on it. The camera is fantastic. I don't think I've dropped any calls. Plenty of storage. You should get one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the fantastic review, Bronx. We're so glad to hear your phone has everything you need, from its compact design and full screen to its durability and reliable performance. It’s great to know it’s held up well and that you’re loving the camera and storage too. We appreciate the recommendation and are proud to have you as part of the Motorola family! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance, Screen size

    Rated 5 out of 5 stars

    Best foldable clam shell on the market

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best foldable from my point of view, external screen is very good, bigger and better than Samsung's version (you can practically run any app using the external screen out of the box), battery is fine - full day for me, performance is good - I'm not gaming on my phone, but all the usual applications like e-mails, maps, social networks - works fine. Camera could be better - but enough for quick basic photos. And of course - nothing beats the feeling when you can finish the call by just closing the phone...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed and thoughtful feedback, Oleg. We’re so glad to hear that you’re enjoying the foldable design and that the external screen is meeting your expectations. It’s great to know that the performance and battery life are working well for you, and we appreciate your perspective on the camera. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    My first Motorola since the ‘90s. I love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What attracted me to a flip phone is the diminutive size compared to my present phone. I’m coming from a Samsung Galaxy S22 Ultra. When closed, the Motorola Razr+ 2024 is about half its size. It is very comfortable in the pocket. Looking at mainstream flip phones, there’s really only two options: the Z Flip 6 and two flavors of the Motorola Razr. For me, there are two things that set this phone apart from its competitor: The external screen and the contours of the chassis. This phone is more comfortable in the hand than its Samsung rival. Softer edges and corners, and smoother hinge operation. External screen – much more usable at 4” (vs. 3.4” on the Z Flip 6). Display is bright, colors are vibrant, text is plenty large to read, the 165Hz refresh rate means fluid motion and stutter-free scrolling, and I can use almost every app without compromise. The internal screen measures 6.9” with a 22:9 aspect ratio. At first glance, it’s a little tall and narrow, but I don’t even notice anymore. Of course, there’s a crease at the fold in the middle, but, with the display on, it’s not a factor. It all but disappears. There’s a pre-installed screen protector and, during initial phone setup, there’s multiple reminders not to apply a third-party screen protector. I’m optimistic about the screen’s durability. Fingers crossed! I’ve been using the Motorola Razr+ 2024 for about a week now. My biggest surprise is that it turns out most of what I need done happens with the phone closed. I’ve got a couple of apps that necessitate viewing the screen while using the camera (which works great for scanning documents). If I don’t need the camera, the phone stays closed. It’s completely changed how I interact with my device. The camera… If you’re taking pictures of a subject closer than, say, 12 feet, the camera does a great job. I have zero complaints. Beyond that distance, the pictures really begin to lose detail. If high-resolution photos of cityscapes or the night sky are your thing, look elsewhere. The camera definitely can be improved upon. Finding the right case can be a challenge. The big-name case companies are all but ignoring Motorola. If you’re determined to have a case on your phone, just be sure you can return the one(s) you don’t like. I found that material, quality and fit had a lot of variance. Overall, I love this phone. I’m hopeful that the next generation’s cameras see some upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent Flip Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for the flip factor. The front screen beats the Flip 6 hands down. Moto is not known for their great cameras. That being said, I took a few photos when i brought it home before i did anything else. The photos are ok. Sort of on par with the Flip 6. The phone seems fast. Low lighting is where you're going to encounter issues. The screen is good. I have no complaints so far. I had an Iphone pro max before this. It in no way compares to an iPhone, but unfortunately, Apple doesn't make a folding phone that fits in your pocket. Great customization options. If you're looking for a foldable phone, this is definitely it!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Razor+ is Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good phone for the money. It has a few quirks - I need to frequently turn up the brightness. The Adaptive Brightness setting does not seem to work half the time. Annoying, but easy to manually set up brightness when have to. Apps are difficult to find quickly when compared to my old Samsung's layout, but usable - maybe a personal preference thing. Otherwise, after a week of use I like the phone well enough to keep it. It is light weight and small when folded. Easy to carry around. When unfolded, it is very close to a full-size phone. It performs well - Fast with no hiccups so far. I was tired of carrying around a bulky phone. This is a refreshing change. Put in your pocket and forget about it. I no longer have to sit it on a table and risk forgetting/losing it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Motorola Rzr + 2024

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because I was wanting a new phone and ever since I've bought my Moto Rzr + 2024 and daily driven it everyday. I confidently say this phone is super rock solid when it comes to the price and performance and cameras and that lovely 4 inch screen .Also this phone has great battery life for a foldable.The cameras as well are really great. I love the 4inch display I barely open my phone because of it. I would recommend this phone to anyone wanting a flip foldable in 2024 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    A Solid Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impressions? Solid. This thing feels good in the hand. That 4-inch outer display is a game-changer. I’m constantly using it for everything from checking notifications to running full-fledged apps. It’s a real time-saver. The build quality? It's okay. The back panel feels a bit underwhelming. I’ve got the midnight blue, and while it looks nice, it doesn’t exactly wow me. Compared to the Z Flip, this one is a bit more comfortable to hold. Those curved edges make a real difference.Performance-wise, the Snapdragon S Gen 3 is a beast. No stuttering, no lag. Battery life seems decent so far, but we'll dive deeper into that in the full review. The main display is bright, but it does get a little toasty under direct sunlight. That said, it's pumping out a serious 3000 nits of peak brightness. And that 1080p LTPO OLED 165Hz panel is impressive, even if it’s not a full QHD+. But where this phone really shines is when it’s folded. That outer display is just fantastic. It blows the competition out of the water. No annoying cutouts here.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's a hot pink joy but mess if fails

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone, does what I need without any problems. Unfortunately does not keep connection well with Samsung watch. Also phone uses google messages platforms that now causes ghost text messages...I'm getting text messages from years ago from unsaved and blocked numbers. The creis is not nostable when screen is left open in full screen mode. Battery life is good, and fast charges. Really enjoying the phone. Only dislike that I have to go directly to manufacturer when phone presented a green line without cause. Motorola is not very accommodating when they askyou to go without phone until they receive, review and try to repair phone. Loaner phone not offered. Not very good customer service.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts with us, SheriaS. We appreciate your detailed feedback and we're glad to hear that you're enjoying several aspects of your phone, such as its performance, battery life, and fast charging. We understand that you're experiencing some connectivity concerns, as well as concerns related to text messages and the green line on your screen. We sincerely apologize for any inconvenience these concerns have caused and recognize how frustrating this can be. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    upgrade from the 2023 RAZR plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the RAZR plus 2023. The 2024 plus is miles better! Better camera, better performance, better battery life (about 2x better) and the larger front screen makes it more usable. I use the front screen for 90% of tasks. The extra RAM and snap gen 3 chip makes all the difference. No regrets buying this phone, nearly flawless flip experience!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your feedback, NintendoSwitch. We’re thrilled to hear that you’re enjoying your phone. It's fantastic to know the improved camera, performance, battery life, and larger front screen are making a real difference in your daily experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch MotorolaMobility

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