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Customer Ratings & Reviews

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Your price for this item is $379.99
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Customer reviews

Rating 4.6 out of 5 stars with 265 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 265 reviews
  • Rated 1 out of 5 stars

    Disappointed with Phone Screen Damage within 10d

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone screen cracked within just 10 days of usage. I heard a small explosion/cracking sound when I closed the phone after texting, and lines appeared on the screen. Upon opening and closing the phone again, half of the screen turned black. I initially contacted Best Buy regarding the cracking sound and was advised to bring the phone in for a return since it was within the 15-day return window. However, they later determined that the screen was damaged and refused to accept the return, directing me to contact the manufacturer instead. Unfortunately, Motorola's standard warranty does not cover screen damage under any circumstances. I had really loved this phone and handled it with utmost care while waiting for the phone case to arrive. I did not drop the phone or subject it to any impact that could have caused the damage. There are no other physical damages to the phone besides the screen, leaving me puzzled about how this occurred. This has been an incredibly disappointing experience, resulting in a significant financial loss for a phone I used for less than 10 days. Although I have purchased numerous products from Best Buy before, this incident has compelled me to write my first review. I feel extremely let down by both Motorola and Best Buy. Future buyers should be aware that purchasing this product comes with inherent risks.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are sorry to hear about your experience, Sakiso. This situation sounds frustrating, especially given the care you took with your phone and the short time you were able to use it. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. If you have questions write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone is an excellent purchase is very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola razor flip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone like it very well performs and do great things

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Phone !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than a Samsung. Very compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Flip phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a amazing phone. It takes amazing pictures

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good and Cutie Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone better as compared to the iphone used before. Its price is reasonable and is highly recommended.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sweetcandy, We're thrilled to hear that you're enjoying your Motorola phone and that it meets your expectations compared to your previous iPhone. We’re proud to offer high-quality devices at a reasonable price, and it’s great to know you’d recommend it. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good!!! my wife love it!!! elegant, discreet and very functional. She is very happy with her cell phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone... battery life is perfect...recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One cute phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Different, outstands others, and has lots of potential uses. Back to the flip era

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mohamed favorite multi function phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camara with multi function and classic pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Smart buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time using a Motorola Razor phone, very convenient, easy to carry and has many features that make your life easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good phone and reception.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and using it in style. Not had issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly device that is enjoyable. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    farmer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the conveince of answering without opening the phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Greta foldable phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home so far haven't failed me and battery does last a while

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever owned. Will be buying my wife one for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great phone all new Bell's and whistles!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Razr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Hope it holds up. I like it better than the Samsung flip

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with high quality display and sound level

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MayankS, We’re so glad to hear that you're enjoying the high-quality display and sound on your phone. We’re committed to providing top-notch experiences, and it’s great to know we’ve met your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente regalo que recibió mi mamá esta muy contenta trabaja excelente

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SalomonJ, We are glad that your mother enjoyed her new phone. To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility