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  • Tue, Apr 3 11:35 11:35 Tue, Apr 3 100%
  • Tue, Apr 3 11:35
  • The text on the image reads: "11:35 Tue, Apr 3 100% M razr."
  • The text on the image reads: "11:35 Tue, Apr 3 100%".
  • Alt View 1. Motorola - razr 2024 256GB (Unlocked) - Koala Gray.
  • The text on the image reads "11:35 Tue, Apr 3 100%". This indicates that the device is displaying the time, which is 11:35, and the date, which is Tuesday, April 3rd. The device also shows that it is 100% charged.
  • Apr 3 Tue, 11:35
  • The text on the image reads: "11:35 Tue, Apr 3 100%".
  • 11:35 Tue, Apr 3 100%
  • Tue, Apr 3 11:35
  • The text on the image reads "11:35 Tue, Apr 3 100% M razr".
  • Alt View 16. Motorola - razr 2024 256GB (Unlocked) - Koala Gray.
  • The text on the image reads: "11:35 Tue, Apr 3 100% raza." This can be grouped and corrected as follows: "11:35 Tue, Apr 3 100% raza." * "11:35 Tue, Apr 3" represents the date and time of the image. * "100% raza" is a phrase in Spanish, which translates to "100% race" or "100% breed."
  • The text on the image reads "Tue Aor3 1135".
  • Alt View 19. Motorola - razr 2024 256GB (Unlocked) - Koala Gray.
  • The text on the image reads "11:35 3 100% Tue, Apr." This can be grouped and corrected to read "11:35 3 100% Tue, Apr 3."
  • Alt View 21. Motorola - razr 2024 256GB (Unlocked) - Koala Gray.
  • Alt View 22. Motorola - razr 2024 256GB (Unlocked) - Koala Gray.
  • Alt View 23. Motorola - razr 2024 256GB (Unlocked) - Koala Gray.
  • The image shows a cell phone with the time displayed as 11:35.
  • Alt View 25. Motorola - razr 2024 256GB (Unlocked) - Koala Gray.
  • Apr 3 Tue, 11:35
  • razr 2024 256GB (Unlocked) Features video 1 minutes 33 seconds

Motorola - razr 2024 256GB (Unlocked) - Koala Gray

Model:
PB250006US
SKU:
6584250
Highly rated by customers for:
Your price for this item is $379.99
The comparable value price is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 340 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 340 reviews
  • Pros mentioned:
    Overall performance

    Great phone and amazing features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and amazing features including back screen, AI based editing, amazing pictures and flawless functionality

    I would recommend this to a friend

  • Nice Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father likes his phone gift my mom bought for him it seems pretty straight forward to use so great buy!

    I would recommend this to a friend

  • Disappointed with Phone Screen Damage within 10d

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone screen cracked within just 10 days of usage. I heard a small explosion/cracking sound when I closed the phone after texting, and lines appeared on the screen. Upon opening and closing the phone again, half of the screen turned black. I initially contacted Best Buy regarding the cracking sound and was advised to bring the phone in for a return since it was within the 15-day return window. However, they later determined that the screen was damaged and refused to accept the return, directing me to contact the manufacturer instead. Unfortunately, Motorola's standard warranty does not cover screen damage under any circumstances. I had really loved this phone and handled it with utmost care while waiting for the phone case to arrive. I did not drop the phone or subject it to any impact that could have caused the damage. There are no other physical damages to the phone besides the screen, leaving me puzzled about how this occurred. This has been an incredibly disappointing experience, resulting in a significant financial loss for a phone I used for less than 10 days. Although I have purchased numerous products from Best Buy before, this incident has compelled me to write my first review. I feel extremely let down by both Motorola and Best Buy. Future buyers should be aware that purchasing this product comes with inherent risks.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are sorry to hear about your experience, Sakiso. This situation sounds frustrating, especially given the care you took with your phone and the short time you were able to use it. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. If you have questions write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Might be a worthwhile upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price I got (350 USD + taxes) an excellent upgrade from my old Samsung galaxy S10. Great value for a upgrade.

    I would recommend this to a friend

  • compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an old non foldable phone to this is less cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient pick up from store and can’t complain about the product I like it a lot.

    I would recommend this to a friend

  • Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the $$, does everything the new one does for half the cost.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrianP! Thank you for the positive feedback! We are thrilled to hear you’re finding such great value in your device and that it’s meeting all your expectations. If you have a moment, we would love for you to share your experience with other owners in our razr 2024 forums community. It’s a great place to connect with other users and see how they are making the most of their devices! https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Jess MotorolaMobility

  • Pros mentioned:
    Overall performance

    Razr 24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love it. I would definitely purchase it again.

    This review is from Motorola - razr 2024 256GB (Unlocked) - Beach Sand

    I would recommend this to a friend

  • Good here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. There all the same to me so it works..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Nice Folding Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device! Smooth and fast. Ive owned the z flip 3, 4 and 5...this Razr is as enjoyable as them...enjoying my new phone!

    I would recommend this to a friend

  • Screen Protector Issues and Moto Insanity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days in, screen protector peeling, BBY won't take it back, and sent me to Moto. Moto has an absolutely bonkers process. And the pre installed screen protector peeling is a known and common issue according to Moto. Only get it if you are cool sending your phone off for a week, 3-5 times per year, and spending $79 for each fix after the first one. Or you can go to a specific repair shop - the one I was sent to was 1.5 hours away, and good thing I didn't take it there because I called in advance and they didn't even have the protector in stock (despite Moto telling me I could go right in and have it fixed same day there.) This item clearly was not ready for market. Third party repairers won't touch it because Moto requires a proprietary tool to remove the stock protector. It will get screwed up, and Moto doesn't respect your right to repair. Phone was never dropped and was in a protective case from day 2. Will never buy another Motorola after owning several in the past. Go look at other forums and see how often this issue comes up.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichelleF, We appreciate you taking the time to share your experience, and we’re very sorry to hear about the frustration you’ve faced with the pre-installed screen protector and the support process. We'd like to see what we can do here to help. Do you have a reference number that we can review? Please send us the details by sending an email to supportforums@motorola.com. We'll be there to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Folding cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a cool looking folding cell phone. Easy to carry with excellent usablity.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RichardR, We're delighted to hear that you're enjoying your Motorola Razr. Its compact, foldable design makes it easy to carry, and we're thrilled it's meeting your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Cool phone but it could be better.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for two months. At first, I loved it. I wanted one since they came out. The issues I've experienced with it are more inconvenience than anything else, but I dont think they should be present two months into ownership and use. The earpiece buzzes during calls, the cameras rattle a bit when the phone is shaken (flashlight feature), and the screen protector that is preinstalled and mandatory for warranty has started to separate from the screen.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chevyguy1191, Thank you for sharing your experience with us, and we're sorry to hear about the problems you've been facing. We understand how frustrating it can be to experience these kinds of problems after a couple of months of use. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Very satisfied.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been great. Like the convience of being able to fold and it fits in a pocket well.

    This review is from Motorola - razr 2024 256GB (Unlocked) - Beach Sand

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Razr 2024

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far except the glitch on customizing the lock screen. I love the camera!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MaydelineA, We're so glad to hear you're loving your phone and the camera. We're sorry to hear about the lock screen customization glitch. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Razor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good funtion and good price. and is a good zide to carry have confort spaces.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, Ramon. We're happy to hear you're enjoying the functionality, value, and comfortable size of your device. It's great to know it's been a good fit for your needs. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Affordable folding phone that doesn't cheap out .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use and it folds in two. Got it on sale for $350 (a bargain)

    I would recommend this to a friend

  • tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase. fits absolutely perfect. I cant wait for the next technology purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with great display and Motorolla never disappoints with it's UI. Simple, sleek and elegant. In love with the phone..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi anujak, We appreciate you taking the time to give us very positive feedback and we're happy you love the phone. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Carlos MotorolaMobility

  • Pros mentioned:
    Portability

    Easy to learn many features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the ease of learning the many features on the phone. Small enough to have in my pocket...but can be forgotten wasily when washing.

    This review is from Motorola - razr 2024 256GB (Unlocked) - Beach Sand

    I would recommend this to a friend
Page 11, Showing 201-220 of 340 reviews
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