Customer Ratings & Reviews
- Model:
- PB250006US
- SKU:
- 6584250
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.
This summary was generated by AI based on customer reviews.
Love this phone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone. I have only had it a few days but it is wonderful. I like that I can fold it and put it in my pocket and it won't fall out when sitting. I like that the outer screen is useful without having to open the phone. My biggest issue to date is it is I have not been able to open it quickly on a consistent basis. No issues with the hinge or screens. And the recent price reduction is gravy. Highly recommended. My favorite phone ever so far. (BTW: I have little interest in the camera and have no opinion on it for most people's use. I will give it 4 stars so it does not register as 1.)
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, LarryG. We're so glad to hear that you loved the phone and all the functionalities. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Motorola
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bright, ultra-smooth displays — especially the outer screen for one-handed use
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MalinaP, Thank you for the great feedback! We're happy to hear you're enjoying the bright, ultra-smooth displays, especially the convenience of the outer screen for one-handed use. We’re glad it’s making your experience more enjoyable. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Cool phone but it could be better.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for two months. At first, I loved it. I wanted one since they came out. The issues I've experienced with it are more inconvenience than anything else, but I dont think they should be present two months into ownership and use. The earpiece buzzes during calls, the cameras rattle a bit when the phone is shaken (flashlight feature), and the screen protector that is preinstalled and mandatory for warranty has started to separate from the screen.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Chevyguy1191, Thank you for sharing your experience with us, and we're sorry to hear about the problems you've been facing. We understand how frustrating it can be to experience these kinds of problems after a couple of months of use. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Screen Protector Issues and Moto Insanity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.30 days in, screen protector peeling, BBY won't take it back, and sent me to Moto. Moto has an absolutely bonkers process. And the pre installed screen protector peeling is a known and common issue according to Moto. Only get it if you are cool sending your phone off for a week, 3-5 times per year, and spending $79 for each fix after the first one. Or you can go to a specific repair shop - the one I was sent to was 1.5 hours away, and good thing I didn't take it there because I called in advance and they didn't even have the protector in stock (despite Moto telling me I could go right in and have it fixed same day there.) This item clearly was not ready for market. Third party repairers won't touch it because Moto requires a proprietary tool to remove the stock protector. It will get screwed up, and Moto doesn't respect your right to repair. Phone was never dropped and was in a protective case from day 2. Will never buy another Motorola after owning several in the past. Go look at other forums and see how often this issue comes up.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MichelleF, We appreciate you taking the time to share your experience, and we’re very sorry to hear about the frustration you’ve faced with the pre-installed screen protector and the support process. We'd like to see what we can do here to help. Do you have a reference number that we can review? Please send us the details by sending an email to supportforums@motorola.com. We'll be there to assist you. -Mitch
RAZOR & BEST BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially hesitant about buying a flip phone, but the excellent service and speedy delivery changed my mind completely. Now that it has arrived, I absolutely love it!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, AndyJ. We’re so glad to hear that the excellent service and speedy delivery helped make your decision, and even more excited that you’re loving your new flip phone. It’s always great to hear when our customers are thrilled with their choice. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Razor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these phones back in May and one ended up braking right where it folds and had to get another one
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SarahM! We understand how distressing it can be when your device screen is broken. You can resolve this by sending your device in for repair. Just a quick note, physical damage isn't covered by the warranty, so there will be a repair fee to have it fixed. -Nate
Great Phone
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] What a great phone and it's battery charges so lightening fast. I love the external display as I use it quite often. I also love the folding feature of the phone as it makes it more comfortable on my pocket. The phone isn't heavy and you will definitely need a case. I purchased one from Amazon as Best Buy didn't have a huge selection of cases. I think it's pretty cool that you can up the RAM with smart RAM feature. It's been my favorite phone is recent years. The display on exterior and interior is really responsive. I also purchased the Geek Squad protection
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your fantastic feedback, Tech214. We're thrilled to hear that you're enjoying the lightning-fast charging, the external display, and the foldable design of your new Motorola phone. It’s great to know that the Smart RAM feature has been a favorite addition for you as well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Moto phone purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. The young man went above and beyond to make sure I was helped. I wish I remembered his name but I know he just started working at West Ashley location recently very nice man.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JocL, Thank you for sharing your experience! We’re glad to hear you received great service and that our team member went above and beyond to help. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Daughter Loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pretty cool phone. I have a Fold 7, so I guess I was expecting more features on this phone. Although for the price, it is a fantastic phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, BrandenW. We’re glad to hear your daughter loves her phone and that it’s been a great value. We appreciate you choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Razr 2024
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it so far except the glitch on customizing the lock screen. I love the camera!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MaydelineA, We're so glad to hear you're loving your phone and the camera. We're sorry to hear about the lock screen customization glitch. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Motorola must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Love that people who you are taking the picture can see themselves in the screen before the picture is taken. Had this for short time so unable to review durability.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AnetteQ, Thank you for your feedback. We’re glad to hear you’re enjoying the camera features and the value of your phone. We appreciate you sharing your experience and choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Great price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with an excellent price, I love the quality
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lexiesf, Thank you for your positive feedback! We're delighted to hear you love the quality and value of the product. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Kylee
Super
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super phone everyone buy this phone easy to cary n all
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your kind words and recommendation, Nani. We’re glad to hear that you find your Motorola phone easy to carry and enjoyable to use. Your support means a lot to us, and we’re happy to have you as part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is much faster then my old phones. Only thing, does not have a micro SD slot. Amazing phone otherwise
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your valuable feedback, EricH. We’re glad to hear you’re enjoying the speed and overall performance of your new phone. We also appreciate your input regarding the microSD slot. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Awesome flip phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this when it was on sale and we can say its a good flip phone. It allows a lot of application access in the half screen than thr samsungs.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MJAL, Thank you for sharing your experience! We’re glad to hear you’re enjoying the flip phone and appreciate the extra app access compared to other models. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the 2024 Motorola razor but I don't like the popping noise it makes when u open and close it and the crease it leaves in the middle of your phone .
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ClarenceR, Thank you for sharing your feedback. We’re glad to hear you like the Razr 2024. We appreciate your input regarding the popping noise and crease, as it helps us continue improving our products. If you ever need help, give us a holler or reach out to our official Moto Razr community page:
https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone with great display and Motorolla never disappoints with it's UI. Simple, sleek and elegant. In love with the phone..
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi anujak, We appreciate you taking the time to give us very positive feedback and we're happy you love the phone. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Carlos
My new phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new phone it's amazing I love the outside screen and the picture quality.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your kind words! We're so happy to hear you're loving your new phone, especially the outside screen and picture quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Great phone and amazing features
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone and amazing features including back screen, AI based editing, amazing pictures and flawless functionality
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback! We're thrilled to hear that you're enjoying your phone’s features, including the back screen, AI-based editing, and camera quality. If you ever need assistance or have any questions, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Razor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good funtion and good price. and is a good zide to carry have confort spaces.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, Ramon. We're happy to hear you're enjoying the functionality, value, and comfortable size of your device. It's great to know it's been a good fit for your needs. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch