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Customer Ratings & Reviews

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Your price for this item is $379.99
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 267 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-267 of 267 reviews
  • Rated 1 out of 5 stars

    Bad phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad quality phone, do not get it for real..

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EliomarA, I’m really sorry to hear the Razr 2024 hasn’t met your expectations, that’s definitely not the experience we want for you. If you’d be open to sharing more details, please reach out to us at supportforums@motorola.com so we can look into it and help. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    Moto flip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the store for 20 minutes, I had to stop 3 people to finally get someone to help me. You really need to check the managers ability to run the store

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RoyW, Thank you for bringing this to our attention. We're very sorry to hear about the delay and difficulty you experienced while trying to get assistance in our store. That’s certainly not the level of service we aim to provide. We recommend reaching out to BestBuy support for further assistance on this. -Carlos MotorolaMobility

  • Rated 1 out of 5 stars

    Worst phone, don’t buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I have ever used. I just returned and took IPhone 16 pro in Apple Store. Actually I wanted to replace this phone with IPhone in Best Buy but, Best Buy didn’t have unlocked version of iPhone 16 pro. So took in Apple Store.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VutukuruN, We're sorry to hear that you are not happy with your purchase and that you had to return the phone. We hope that despite this experience, you might consider giving us another chance. Should you have any further inquiries or need assistance with anything else, please don't hesitate to contact us. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great alternative to the Samsung Flip

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles like a dream. Nice price, coupled with innovative gestures and features. It also feels spectacular compared to a regular phone in some instances, and unless you rely on a specific set of specs for the camera, would definitely recommend the Motorola Razr

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are pleased to have you as a part of the Motorola family, Chey. We're thrilled to hear that the Moto Razr is exceeding your expectations in terms of handling, pricing, and innovative features. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Hello Moto-flip

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome foldable phone so many neat tricks, build quality is awesome. Guys it is so much more pocket carry friendly but yea coming from the Pixel 7a it feels like a true next-gen step up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Foldable Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been enjoyable. Love that it folds up and fit I my pocket when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    New Razor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this phone! Great battery life and fast charge! Amazing features overall!

    I would recommend this to a friend