Customer Ratings & Reviews

Thank you for sharing your positive experience, LABB. We’re delighted to hear that you’re enjoying your phone and finding the setup guidance helpful. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi NetanyaP, Thank you for sharing your feedback, and we're sorry to hear about the problems you experienced. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch

Hi RAFAELV, Thank you for your kind words! We're happy to hear you're enjoying your phone and that it's meeting your needs for practicality, comfort, and functionality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi Wanda, We're glad you're loving your new phone and that setup was easy. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Thank you for your feedback! We're glad you're enjoying your new phone—especially the convenience of the front display. It’s great to hear it's making your experience even better. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi TerryL, We're thrilled to hear that you're enjoying your new Motorola phone and that the transfer process was seamless. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi TafoyaE, We're glad you're enjoying the smart flip design and finding value in the external display. It's a great way to protect the main screen while staying connected. We appreciate your feedback and are happy to have you as part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi TammyR, Thank you for your feedback. We understand that personal preferences can vary, and sometimes a device may not meet the expectations of the person it was intended for. We appreciate you sharing your experience, and if there’s anything specific about the device that didn’t work for them, your feedback can help us improve future products and support. -Carlos

Hi MervattA, Thank you for the kind words! We're so glad to hear you're loving your new device and that it made the perfect gift for yourself. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi SamanthaM, We’re so glad you’re loving the compact design and the convenience of the front screen it’s perfect for thos e quick glances! Thanks for being part of the Motorola family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi GabrielaF, Thank you for sharing your experience and we're sorry to hear about the trouble with your delivery. That sounds incredibly frustrating. We recommend reaching out to Best Buy's customer service for support. They should be able to guide you through the process. -Mitch

Hi Rafael, Great to hear you found the perfect phone at an amazing value. Open-box deals can be a fantastic way to get top-quality tech at a great price. Enjoy your Motorola phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi MichaelR, Thank you for your feedback! We’re glad the phone looks like a great fit and hope it makes an excellent gift. We appreciate your choosing Motorola and hope the recipient enjoys using the device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi User744196, We’re glad to hear you’re enjoying the compact design, external display, and Moto customizations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

We're happy to hear your transition from the Galaxy Flip has been smooth! Thanks for sharing your experience, and we hope you continue to enjoy your new device! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Thank you for your feedback, JasonB. We appreciate you sharing your experience and understand that performance comparisons can vary depending on what you’re used to. We’re glad you found the phone good overall, and your input is valuable for future improvements. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch

Thanks for the great feedback! We're glad you’re enjoying the flip design and the extra screen—such a fun and functional combo! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Thanks for sharing! We understand switching from the Galaxy S22 Ultra can take some getting used to. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi JeromeG, Thank you for your great review! We're so glad you're enjoying the unique features like "shake to turn on the flashlight" and "twist to launch the camera." It's awesome to hear that they're making your day-to-day experience even more convenient. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi JamesEH, Thank you for sharing your feedback. We understand your concern about the durability and practicality of the device. Your input is valuable, and we’ll make sure to pass it along to our design team for consideration in future products. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en. -Mitch