Customer Ratings & Reviews
- Model:
- PB250006US
- SKU:
- 6584250
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.
This summary was generated by AI based on customer reviews.
Nice phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So got this not thinking I would be too crazy about its thickness when closed, thinking it would be too thick in the pocket. But gladly it is great, Ive had this phone for about a month now and really like it, works good and happy about getting it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Loud, We’re so glad to hear you’re enjoying your phone! It’s great to know that the design works well for you, even with the thickness. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Annoying software issues.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great, the software is great, I like the flip aspect except the front screen texting app has an annoying pop up message that will not ago away even after following the instructions online to remove it which is awful and defeats the purpose of why I bought the thing. The phone randomly resets to which requires me to type in my pass code instead of using the programed finger print. If those things were fixed, it would be five stars.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JerryG, Thank you for sharing your feedback, and we’re sorry to hear about the difficulties you’ve been experiencing. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Good phone but meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good phone but it does creases after some time so if your fine with taking it to get repaired then get it, it did get hot but it was a good phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NetanyaP, Thank you for sharing your feedback, and we're sorry to hear about the problems you experienced. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When first turned on it gives great advice for customers to use well. Over time the middle dent still isn't visible or causing any issue. Great options on small front screen making the need to open the phone an option for customer preference.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive experience, LABB. We’re delighted to hear that you’re enjoying your phone and finding the setup guidance helpful. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Best phone ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone ever after having iPhone for years, so much you can do with photos, editing your own way. So many ways to use.
I would recommend this to a friendEven the protection plan wont cover you
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after purchasing a 80$ extended geeksquad membership i am being forced to pqy 220$ for USED REPLACEMENT
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JaredP, We’re really sorry to hear about this frustrating situation. We understand how upsetting it is to pay for a used replacement despite having purchased an $80 Geek Squad membership. We recommend reaching out to BestBuy support to assist you properly. -Carlos
Flip
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replace for a Samsung flip 3, always used Motorola phones in early days. Love this phone, faster, permanent screen protector, transfer was very nice. Highly recommended
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TerryL, We're thrilled to hear that you're enjoying your new Motorola phone and that the transfer process was seamless. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Ok for low end use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool. Use to travel, so if I'm robbed they get this over the Samsung and iPhone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, Batman. We’re glad to hear the phone is serving your travel needs and providing a practical option for everyday use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Love the phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phone very much. Still trying to get use to it. Setup was easy. The only issue I have is that the calendar from my old phone didn't transfer to this new one.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Wanda, We're glad you're loving your new phone and that setup was easy. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Not a great experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I didn’t had a great experience this time I got my phone stolen, the same driver who was supposed to dropped off he took it back and I had to pay for it. And Best Buy or the other company would help me to get a refund.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GabrielaF, Thank you for sharing your experience and we're sorry to hear about the trouble with your delivery. That sounds incredibly frustrating. We recommend reaching out to Best Buy's customer service for support. They should be able to guide you through the process. -Mitch
Smart flip phone design.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone, affordable price. The screen on the outside is a good feature so the folding screen doesn't get too damaged.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TafoyaE, We're glad you're enjoying the smart flip design and finding value in the external display. It's a great way to protect the main screen while staying connected. We appreciate your feedback and are happy to have you as part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Razor Flip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far. Love the front face. Love the option to use the front face instead of opening the phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback! We're glad you're enjoying your new phone—especially the convenience of the front display. It’s great to hear it's making your experience even better. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Great value for the price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for an excellent unit. Fits all my requirements. It is fantastic when I get so fantastic deals in open box items at the store!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rafael, Great to hear you found the perfect phone at an amazing value. Open-box deals can be a fantastic way to get top-quality tech at a great price. Enjoy your Motorola phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
good smartphone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cell phone, practical, comfortable and functional
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RAFAELV, Thank you for your kind words! We're happy to hear you're enjoying your phone and that it's meeting your needs for practicality, comfort, and functionality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone, it's very compact and I love the front screen for quick checks for notifications.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SamanthaM, We’re so glad you’re loving the compact design and the convenience of the front screen it’s perfect for thos e quick glances! Thanks for being part of the Motorola family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Jerome Gower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of nice features I only buy Motorola phone shake to turn on flashlight I use All the time and twist to up camera is great
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JeromeG, Thank you for your great review! We're so glad you're enjoying the unique features like "shake to turn on the flashlight" and "twist to launch the camera." It's awesome to hear that they're making your day-to-day experience even more convenient. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
My phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item love everything about it perfect gift for myself
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MervattA, Thank you for the kind words! We're so glad to hear you're loving your new device and that it made the perfect gift for yourself. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
razor flip
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no complaints i was worried, i had a galaxy flip and i was concerned about the transfer. but so far so good!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're happy to hear your transition from the Galaxy Flip has been smooth! Thanks for sharing your experience, and we hope you continue to enjoy your new device! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos
Moto Razar2024
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Battery life is not as i expected because the other moto phone have a great battery life
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MatewosA, We’re sorry to hear that your battery life isn’t meeting your expectations. To help improve battery performance, you can try reducing screen brightness, closing unused apps running in the background, turning off features like Bluetooth or Location when not needed, and checking for software updates under Settings > System > System updates. If you continue to experience shorter-than-expected battery life despite these steps, please send us an email at supportforums@motorola.com, and our team will be happy to assist further. -Mitch
Razor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Taking me a while to get use to it. I had. Galaxy 22 ultra
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing! We understand switching from the Galaxy S22 Ultra can take some getting used to. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos