Customer Ratings & Reviews

Hi User744196, We’re glad to hear you’re enjoying the compact design, external display, and Moto customizations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi ChristinaE, We’re sorry to hear that your experience with the phone wasn’t satisfactory. Thank you for your honest feedback—it helps us improve. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Thanks for the great feedback! We're glad you’re enjoying the flip design and the extra screen—such a fun and functional combo! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos

Hi DanielG, We're thrilled to hear that you're enjoying the outer screen feature of your phone. It’s great to know it's helping you stay productive without unfolding your device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi Caligrl92, We're sorry to hear that you’ve encountered a concern with your phone’s screen so soon after purchase. We understand how disappointing this must be, especially after being excited about your new phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch

Hi TammyR, Thank you for your feedback. We understand that personal preferences can vary, and sometimes a device may not meet the expectations of the person it was intended for. We appreciate you sharing your experience, and if there’s anything specific about the device that didn’t work for them, your feedback can help us improve future products and support. -Carlos

Hi Deepak, We’re thrilled to hear that you're enjoying the smooth flip transition and the excellent pixel quality. We’re always working to provide the best in design and performance, and it's great to know you’re loving the experience. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi JamesEH, Thank you for sharing your feedback. We understand your concern about the durability and practicality of the device. Your input is valuable, and we’ll make sure to pass it along to our design team for consideration in future products. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en. -Mitch

Hi ThisGuy, We’re so glad to hear that you're enjoying your Moto phone and finding it easy and fun to use. It’s great to know that the speakers and picture quality are meeting your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi MichaelR, Thank you for your feedback! We’re glad the phone looks like a great fit and hope it makes an excellent gift. We appreciate your choosing Motorola and hope the recipient enjoys using the device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Thank you for your feedback, JasonB. We appreciate you sharing your experience and understand that performance comparisons can vary depending on what you’re used to. We’re glad you found the phone good overall, and your input is valuable for future improvements. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch

We're glad you think the phone is cool, JoseL. If you ever decide to get one, we’d love to hear your thoughts. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi BryanK, We're thrilled that you’re enjoying your Razr phones and finding them convenient for your work. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi JosieA, We're so happy to hear that you love your new phone and that the setup process was quick and easy. It’s great to know you were able to start using it right away. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Thank you so much for your kind feedback, AlaS. We're thrilled to hear that you're enjoying the slim design, compact size, and the value you received with your purchase. It's great to know that the features are meeting your expectations! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi DalessioD, We're so glad to hear that your phone has been the best one you've had in a long time and that it's been reliable. We’re committed to providing great quality and performance, and it’s wonderful to know that it's meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Hi KassandraP, We’re sorry to hear about the trouble with your phone’s screen. To better assist you, could you please provide more details about what happened after it was dropped? For example, is the screen cracked, unresponsive to touch, or showing unusual lines or black areas? Please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch

Thank you for your feedback, MamathaK. We're glad to hear everything went well with your order and pickup. We apologize for the slight delay but appreciate your patience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

Thank you for sharing your thoughts, Geoisley. We understand it can take a little time to get used to a new device. We’re confident you’ll start enjoying it even more as you explore its features. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch

We're sorry to hear that your screen became damaged after just four months, even with a screen protector in place. We understand how disappointing that can be. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch