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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 433 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 433 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Overall phone is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone Looks very nice and camera quality is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Moto razor review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone in this budget and I want to have one flip phone so really suits my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Heavy duty product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola introduced this flip good quality and highly rough and tough usage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I got it for my dad and he just loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product . Even Best Buy help me get the financial

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IshaqpashaM, Thank you for your feedback! We’re glad to hear you’re happy with your Motorola phone and that Best Buy was able to assist with financing. We appreciate you choosing Motorola and hope you continue to enjoy your device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    A catch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone just great, performance, camera and overall an amazing phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting more familiar with Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been getting calls but sometimes the call goes in and out, also I noticed the screen blacking out when I open it for reasons, I can't explain maybe due to not being too familiar with the android. maybe I'll get a bit more experience these issues will go away

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CedricB, We’re sorry to hear you’re experiencing call interruptions and the screen blacking out. It’s understandable that getting used to a new Android device can take some time. To help improve your experience, we recommend restarting the phone, making sure the device is fully updated by going to Settings > System > Software updates, and checking for any apps that may be affecting performance. You may also try clearing the cache of the Phone app under Settings > Apps > Phone > Storage > Clear Cache. Clearing the cache will remove any temporary files being stored by the device. Clearing the data will remove data that the application has saved. For the screen blackout, ensure Adaptive Brightness is enabled and that the screen timeout settings are set to your preference under Settings > Display. If the problem persists, please send us an email at supportforums@motorola.com, and we'll be there to assist. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    No more bites out of the apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of my iPhone, good to try a different phone. Pros and cons for sure however I don't think I will be going back to iPhone, take that as you will.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Affordable folding phone that doesn't cheap out .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use and it folds in two. Got it on sale for $350 (a bargain)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an old non foldable phone to this is less cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone for a great price. Hope it will last.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Peter, Thank you for your feedback! We’re glad to hear you’re enjoying your phone and feel it offers great value. We hope it continues to serve you well and meet your needs for a long time. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it,.........................................

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been awesome so far. Camera quality is descent but gets the job done but the simplicity of it I absolutely love. The folding mechanism works wonderful and the front screen is such a breeze with texting on and even playing some games. This phone is worth buying!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Simple and Handy Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very good after using for a month found its best in this price range. Battery lasts long compare to any other phone, all features are good only issue camaera is not that much clarity except this in all other categiries its good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Yaswanth, We're glad to hear that you're enjoying your phone and that you find it to be a good value in its price range. We're happy to hear that the battery life and overall performance are meeting your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. There all the same to me so it works..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good simple phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone small and east to use. No real issues that ive found

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far bought for someone as a Christmas present

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeanB, thank you for your feedback. We’re happy to hear the phone has been great so far and that you chose it as a Christmas gift. We hope it brings a wonderful experience to the recipient, and we truly appreciate you choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the item very much because of the unbeatable price. I bought the previous model about years ago, then, I change to this one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Will, Thank you for sharing your experience! We’re glad to hear you’re enjoying your new device and appreciate the great value it offers. It’s wonderful to know you’ve chosen Motorola again after your previous model, and we truly appreciate your continued support. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone at affordable Best buy prices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the the Motorola Razor+ open box I saved $400. This phone is amazing top of the line quality that checks every box on my list and then some. Best buy is the only place I shop for electronics of any kind. I've been shopping at Best buy for over 20 years and have not had one bad experience.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichelleD, Thank you for your feedback! We’re thrilled to hear that your open-box Motorola Razr+ exceeded your expectations and that you were able to save while getting a top-quality phone. It’s wonderful to know you’ve had consistently positive experiences with Best Buy over the years—we truly appreciate your loyalty and support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Stay far away.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to test if I like the Flip Phone and I really love the flip phone design in general. I just bought this phone like 4-6 weeks ago (meaning feb 2025). So if there are software bugs they should have been worked out. But do not buy this phone, it is awful. My previous phone was a google pixel 6. And this phones camera zoom is managed by software. Thus you trying to capture a picture quickly it freezes on the zoom in and then it shows you. I put music on the storage area it was literally having trouble playing the music starting and stopping as I was using the google maps at the same time. The GPS gets lost and doesn't know where you are at at times. And playing youtube videos if you do anything during it the video will black out and the voice still goes. Just today I was trying to go from portrait to landscape. The landscape mode stop responding to touch. As in pausing and wasnt' displaying the slider for going forward and back to the video. Stuff that works on my other phone this was new. Stay away from moto. I wasted money buying this phone can't return it and it will not resell that well.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AngelaL, We’re sorry to hear that your experience with the phone has not met your expectations. We understand how frustrating it can be when features such as the camera, GPS, media playback, or screen responsiveness do not perform as expected. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com, and we'll assist you from there. -Mitch MotorolaMobility