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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 377 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 377 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one and its excellent. Working camera sand speed is good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good phone and reception.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and using it in style. Not had issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever owned. Will be buying my wife one for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Phone!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Only flaw is battery life, once it reaches 20% it starts a countdown and the phone is dead in less than an hour.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JavierO, We’re sorry to hear about the battery experience, and we appreciate your feedback. To help us investigate, could you confirm if you’re using a Motorola charger with your device? Please send the details along with your phone’s IMEI number to supportforums@motorola.com, and we will review your case and provide assistance. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Annoying software issues.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, the software is great, I like the flip aspect except the front screen texting app has an annoying pop up message that will not ago away even after following the instructions online to remove it which is awful and defeats the purpose of why I bought the thing. The phone randomly resets to which requires me to type in my pass code instead of using the programed finger print. If those things were fixed, it would be five stars.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JerryG, Thank you for sharing your feedback, and we’re sorry to hear about the difficulties you’ve been experiencing. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Razr 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone. Sharp picture It is a Must Buy for everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly device that is enjoyable. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Razr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Hope it holds up. I like it better than the Samsung flip

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Greta foldable phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home so far haven't failed me and battery does last a while

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente regalo que recibió mi mamá esta muy contenta trabaja excelente

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SalomonJ, We are glad that your mother enjoyed her new phone. To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola razr 24

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this phone is out of this world. Color amazing. But with our that just a regular flip phone not worth the price

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow, we are thrilled to learn that you love the graphics of our Razr 2024. You will surely love this more, as it offers a lot of features that you will enjoy. We appreciate your thoughts. To learn more about our Motorola Edge 2023, please visit our official community page:https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Aria MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with high quality display and sound level

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MayankS, We’re so glad to hear that you're enjoying the high-quality display and sound on your phone. We’re committed to providing top-notch experiences, and it’s great to know we’ve met your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great phone all new Bell's and whistles!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Even the protection plan wont cover you

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after purchasing a 80$ extended geeksquad membership i am being forced to pqy 220$ for USED REPLACEMENT

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JaredP, We’re really sorry to hear about this frustrating situation. We understand how upsetting it is to pay for a used replacement despite having purchased an $80 Geek Squad membership. We recommend reaching out to BestBuy support to assist you properly. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Razr2024

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent phone, software and engineering are awesome.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FrancineP, We’re glad to hear you’re impressed with your phone! Excellent software and engineering make a huge difference in performance and user experience, and it sounds like this device is delivering on both fronts. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Ok for low end use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool. Use to travel, so if I'm robbed they get this over the Samsung and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    farmer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the conveince of answering without opening the phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Folding works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, nice fon, good camera. Touch near the edges is a bit iffy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, this was an early Christmas present for my son and he loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razr 2024 Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very nice easy to handle and durability is good i like it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, JoelD. We're delighted to hear that you find the phone easy to handle and durable. It's great to know that you're enjoying your experience with it. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility