Customer Ratings & Reviews
- Model:
- PB250015US
- SKU:
- 6602151
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.
This summary was generated by AI based on customer reviews.
Q
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best EQ and cool phone that I never buy
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're glad you think the phone is cool, JoseL. If you ever decide to get one, we’d love to hear your thoughts. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone. It came ready to set up.I started using right away
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JosieA, We're so happy to hear that you love your new phone and that the setup process was quick and easy. It’s great to know you were able to start using it right away. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Slim! Attractive! Subcompact size when folded!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The deal was awesome for the given features. Thanks to Best Buy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your kind feedback, AlaS. We're thrilled to hear that you're enjoying the slim design, compact size, and the value you received with your purchase. It's great to know that the features are meeting your expectations! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Razr 24 phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are loving our Razr phones. Folds down to easily fit in pockets while we work outside easily.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BryanK, We're thrilled that you’re enjoying your Razr phones and finding them convenient for your work. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Weak screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.damaged the screen 1 week after buying it with my keys in my pocket, weak inner screen,
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Carson, We’re really sorry to hear about the screen damage so soon after purchase—that’s definitely disappointing. We understand how frustrating that can be. While the screens are designed to be durable, things like keys in a pocket can sometimes cause unintentional damage. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone I've had in a real long time. Very reliable.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DalessioD, We're so glad to hear that your phone has been the best one you've had in a long time and that it's been reliable. We’re committed to providing great quality and performance, and it’s wonderful to know that it's meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scream very sensitive it only last 4 months with scream protector .
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that your screen became damaged after just four months, even with a screen protector in place. We understand how disappointing that can be. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Buying online and picking up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pickup is delayed but not long everything went well
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, MamathaK. We're glad to hear everything went well with your order and pickup. We apologize for the slight delay but appreciate your patience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Great Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and she can't put it down love it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi OttoB, Thank you for sharing your feedback! We’re so happy to hear that the phone was such a hit as a gift and that she loves it. It’s always great to know our devices bring joy to our customers. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
razr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was attentative and friendly.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the phone once I first got it a short while later the screen messed up with colors had to send it to be repaired. Now the middle of the screen looks weird and the phone does not go well with some of the apps. I will go to another phone brand.
No, I would not recommend this to a friendGeorge Isley
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still get used to it we'll see how it goes it's not bad
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, Geoisley. We understand it can take a little time to get used to a new device. We’re confident you’ll start enjoying it even more as you explore its features. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Breaks easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for 2 months and I already have to bring it in for repair a big green line runs right through it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MrsWhu, We’re sorry to hear about the display problem you’re experiencing, and we understand how frustrating this must be after only a short time of use. Considering your situation, it would be ideal to have the phone service for repair. You can find your repair options on our site here: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. -Mitch
Breaks aftee lightest fall even in case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After falling when taking it out of my pocket on to its back the the screen facing up with a case the screen seperated and had become unreaponsive to touch and flickering black ans green with a huge black bubble in center
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EvanC, Thank you for your feedback! We’re sorry to hear about the damage to your phone after the drop. It sounds like the screen has been affected, and we understand how frustrating that can be. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Not user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not user friendly was difficult to open phone when getting a call. Could not navigate the apps as to how to use the phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Danny, We’re sorry to hear that your experience with the phone has been frustrating. It sounds like the design and interface made answering calls and navigating apps challenging. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
It's alright I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung fold at home edition. It gets the job done but lacks adequate durability.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Roderick. We appreciate you taking the time to let us know about your experience. Your comments about durability are noted, and we’re always working to improve our products to meet the needs of our customers better. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Bad phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not clear. I don’t like this phone.my loss money
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ManL, We’re sorry to hear that your experience with the phone hasn’t met your expectations. We understand how frustrating unclear sound can be, and we appreciate you sharing your feedback. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Poor Durability & Expensive Repairs – Not Worth It
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone during a Thanksgiving deal, and within 3 months, the screen broke. The build quality is disappointing, especially around the speaker area, which has cheap plastic. For the price, I expected better durability. I sent the phone to Motorola’s repair center, and they quoted $300 to fix it—way too much for a phone that didn’t last long. I’ve used Motorola phones before, but this flip model is a letdown in terms of quality and durability. Definitely not worth the money. Would not recommend if you’re looking for a long-lasting phone! go for Samsung or Apple,
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re sorry to hear about your experience with the durability and repair costs of your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone wouldnt hold a charge so i returned it back for a refund.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RustyShackleford, We’re sorry to hear that the phone did not meet your expectations and that you had to return it. We appreciate you letting us know, and we hope your next experience with a Motorola device is better. -Mitch
Okay phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen sucks wouldn't recommend the phone. I'm going to return it and get a better phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re sorry to hear that the screen didn’t meet your expectations, and we understand your decision to return the device. That’s definitely not the experience we aim to deliver, and we appreciate you giving our product a try. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos