Customer Ratings & Reviews
- Model:
- PB250015US
- SKU:
- 6602151
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.
This summary was generated by AI based on customer reviews.
Razr 2024
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest phone. Lags bad, super slow, just ordinary features, scrolling is not smooth at all, maybe if it was back in 2000 I would rate this phone 3 or 4 stars.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ashley, We're sorry to hear that your experience hasn't been what you expected. Performance problems like lag and slow scrolling aren’t what we want for our users. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got it broke. i tried to return it they refused so basically i lost 400 for no reason
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi YousefI, We're sorry to hear about your experience and the trouble you’ve faced with your device. To assist you better, could you please share exactly what happened with the phone and the reason the return was refused? Having these details will help us understand the situation and guide you on the best way to resolve it. Please write us an email at supportforums@motorola.com. We'll be there to assist you. -Mitch
Connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work real good, Bluetooth doesn't work when I go running
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Erik, We're sorry to hear you’re having trouble with connectivity and Bluetooth while running. To help narrow down the cause, could you let us know if this happens in specific locations or consistently everywhere? In the meantime, try restarting both your phone and your Bluetooth device, then re-pairing them in your phone’s settings. Make sure your phone’s software is up to date, and check for potential interference from other electronic devices or crowded Wi-Fi areas. If the problem continues, write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Worst store ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend anyone to buy a phone from this store It took me two days in a corporate phone store to straighten out what the did.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarkC, We’re sorry to hear about your experience at the store. For concerns related to purchase or in-store service, we recommend contacting Best Buy so they can review and assist with your situation. -Mitch
Worst phone, don’t buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone I have ever used. I just returned and took IPhone 16 pro in Apple Store. Actually I wanted to replace this phone with IPhone in Best Buy but, Best Buy didn’t have unlocked version of iPhone 16 pro. So took in Apple Store.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi VutukuruN, We're sorry to hear that you are not happy with your purchase and that you had to return the phone. We hope that despite this experience, you might consider giving us another chance. Should you have any further inquiries or need assistance with anything else, please don't hesitate to contact us. -Mitch
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it got it for my partner he is very happy with it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PhillipH, Thank you for your feedback! We’re glad to hear your partner is enjoying the phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Moto flip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the store for 20 minutes, I had to stop 3 people to finally get someone to help me. You really need to check the managers ability to run the store
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RoyW, Thank you for bringing this to our attention. We're very sorry to hear about the delay and difficulty you experienced while trying to get assistance in our store. That’s certainly not the level of service we aim to provide. We recommend reaching out to BestBuy support for further assistance on this. -Carlos
Bad phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad quality phone, do not get it for real..
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EliomarA, I’m really sorry to hear the Razr 2024 hasn’t met your expectations, that’s definitely not the experience we want for you. If you’d be open to sharing more details, please reach out to us at supportforums@motorola.com so we can look into it and help. - Mike
- Pros mentioned:Portability
Great alternative to the Samsung Flip
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handles like a dream. Nice price, coupled with innovative gestures and features. It also feels spectacular compared to a regular phone in some instances, and unless you rely on a specific set of specs for the camera, would definitely recommend the Motorola Razr
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are pleased to have you as a part of the Motorola family, Chey. We're thrilled to hear that the Moto Razr is exceeding your expectations in terms of handling, pricing, and innovative features. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Camera quality
Hello Moto-flip
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome foldable phone so many neat tricks, build quality is awesome. Guys it is so much more pocket carry friendly but yea coming from the Pixel 7a it feels like a true next-gen step up!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi 1stplayerz, We're thrilled to hear you're enjoying your foldable phone. Thank you for sharing your experience. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
- Pros mentioned:Battery life
New Razor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this phone! Great battery life and fast charge! Amazing features overall!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your fantastic feedback, Cjanae27. We're thrilled to hear you're loving your phone, especially the battery life and fast charge. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
Excellent Foldable Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone has been enjoyable. Love that it folds up and fit I my pocket when not in use.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KRCook, We're thrilled to hear you're enjoying the foldable design and the convenience of fitting it in your pocket. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch
10/10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this so much had great discount even for new item.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MePH, We’re glad to hear you’re enjoying your new device and that you were able to take advantage of a great discount. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch