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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 433 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 433 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very light and thin and feels great in the hand. The customization options for external display are amazing. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    One of best 5g smart flip phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how easy is to you use and to setup i was a apple user for years love how this phone work better good you can use mag safe if you get a case that works for it. Dislike wish it had verily voice mail like iphone has but made one day they will have it on here and other Android phones.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks so much for sharing your experience! We’re thrilled to hear that switching from Apple to your new Motorola device has been a positive one. It’s great to know you found it easy to set up and use, and that features like MagSafe compatibility (with the right case) have worked well for you. That’s awesome feedback!

      We also appreciate you pointing out the voicemail experience. While Android handles visual voicemail a bit differently than iOS, we understand how convenient Apple’s version can be. We'll definitely pass your suggestion along to our development team, ongoing improvements based on user feedback are how we continue to evolve our software experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality, Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the phone is unparalleled. Very smooth when opening and closing. Plus the AI works great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KossiA, We’re thrilled to hear that you’re impressed with the quality of your phone and that the smooth opening and closing, as well as the AI features, are working great for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    It’s a cool, premium lifestyle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The foldable display feels futuristic and stands out compared to traditional smartphones. Dual Screen Functionality The external screen allows quick access to notifications, calls, and selfies without opening the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YamileL, Thank you for your feedback! We’re glad you’re enjoying the foldable display and its standout design. It’s great to hear the dual-screen functionality and external display are making everyday tasks like notifications and quick access more convenient for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her phone. Only concern is the screen and sensitivity of it. Have replaced the phone already once within the year due to screen issues.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Baseball, Thank you for your feedback. We’re glad to hear your wife is enjoying the phone, but we’re sorry about the concerns with screen sensitivity and the replacement you’ve already needed. That’s not the experience we aim for. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a flip phone for some time now and i finally can flip my phone open and close .... Great phone looks way better in person than the pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Personal phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone camera quality excellent speaker very loud

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto razr 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Good screen. Lots of storage. Very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    one of the best. and with Bestbuy price, no one ca

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, it is perfect, light, good camera, good 5G, fast connection. the only draw back is without external memory card slot.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JYuan, We’re glad to hear you’re enjoying the phone’s light design, camera, 5G connectivity, and fast performance. We appreciate your note about the memory card slot and your overall positive experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Unlocked Mobile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. No issues registering with Mint Mobile

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      HI PaulS, Thank you for your feedback! We’re glad to hear that your Motorola device worked great and that you had no issues registering with Mint Mobile. It’s wonderful to know everything set up smoothly for you! To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great Flip Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Flip Phone..Has Everything you can want on a new phone.Small but big when open.Front screen does it all with no extra software.Really happy especially with the discounted price...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola rzr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone , I switched from iPhone after 10 years , and this phone has a lot more cool features like the front screen is my favorite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone offering a unique experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming to this from a pixel 7 pro id say it was a very slight downgrade as i was very accustomed to the pixel launcher there are a few software querks i miss. Cameras are good quality.I love the size when folded and the functionality of the front screen is great for quick messages and looking at information at a glance. Phone is fragile. Id get the protection plan.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, AaronT. We’re glad to hear you're enjoying the unique experience with your phone. We understand how transitioning might involve some adjustments, and we’re happy to know the size, front screen functionality, and camera quality are standout features for you. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    First time with flip phone and I love it!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I’ve been an active iPhone user and started using my Razr as a secondary phone and it’s been great! I would say only negative and it has nothing to do with the phone it self is trying to find cases/outer screen protectors besides off Amazon. But for my first flip phone I’m loving it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CrimsonREd, We're glad to hear you’re enjoying your Razr phone. It’s great to know it’s been working well for you. We understand that finding cases and screen protectors can be a bit of a challenge. We’re continually working to expand accessory options. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Motto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a device that is so modern! Who would have thought

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Little Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for abt 2 weeks. Its so versatile! While Im still learning all its capable of, if you enjoy the ability to customize, this little baby is the one. I play music many times a day (using a bluetooth speaker) along with normal activity & still have well over 80% battery at days end. So much can be done without even opening the phone. Luv It!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BluGal, We're so happy to hear you're enjoying the versatility and customization of your new phone. It’s great to know it’s keeping up with your daily activities while still providing impressive battery life. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone for starting with Razr series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, improved upon 2023 model. Hinge is more refined and crease is less prominent. Battery life and charging are better. User interface is about the same as previous model and doesn't innovate from old design.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi mrZbrthr, Thank you for your detailed feedback! We’re glad to hear you appreciate the improvements in the hinge, battery life, and charging compared to the 2023 model. We also appreciate your thoughts on the user interface and will share your comments with our team as we continue to work on enhancing the user experience. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love this phone! If your going from iPhone to an android I wouldn’t suggest this phone. It is too much of a change. I ordered it due to wanting the compactness of it but that was not enough

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SarahH, Thank you for your honest feedback. We understand that switching from iPhone to Android can be a big adjustment, and it’s not always the right fit for everyone—especially when the user experience differs significantly. While the compact design may have been appealing, it's completely valid that it wasn't enough to outweigh the learning curve or change in ecosystem. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It's a great phone for kids.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone for my 11-year daughter and she loves it. It's not Boca and it's not big and she also likes it because it's flip phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ocoee, We’re so glad to hear your daughter loves her new phone! It sounds like the size and flip design are perfect for her — compact, fun, and easy to use. It’s great when a phone is both practical and something she actually enjoys using! To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. My Daughter loves it. I’m thinking about getting this and dumping my iPhone

    I would recommend this to a friend