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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 219 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 219 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good!!! my wife love it!!! elegant, discreet and very functional. She is very happy with her cell phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mohamed favorite multi function phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camara with multi function and classic pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good phone and reception.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and using it in style. Not had issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    One cute phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Different, outstands others, and has lots of potential uses. Back to the flip era

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good and Cutie Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone better as compared to the iphone used before. Its price is reasonable and is highly recommended.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sweetcandy, We're thrilled to hear that you're enjoying your Motorola phone and that it meets your expectations compared to your previous iPhone. We’re proud to offer high-quality devices at a reasonable price, and it’s great to know you’d recommend it. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Screen Protector Issues and Moto Insanity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days in, screen protector peeling, BBY won't take it back, and sent me to Moto. Moto has an absolutely bonkers process. And the pre installed screen protector peeling is a known and common issue according to Moto. Only get it if you are cool sending your phone off for a week, 3-5 times per year, and spending $79 for each fix after the first one. Or you can go to a specific repair shop - the one I was sent to was 1.5 hours away, and good thing I didn't take it there because I called in advance and they didn't even have the protector in stock (despite Moto telling me I could go right in and have it fixed same day there.) This item clearly was not ready for market. Third party repairers won't touch it because Moto requires a proprietary tool to remove the stock protector. It will get screwed up, and Moto doesn't respect your right to repair. Phone was never dropped and was in a protective case from day 2. Will never buy another Motorola after owning several in the past. Go look at other forums and see how often this issue comes up.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichelleF, We appreciate you taking the time to share your experience, and we’re very sorry to hear about the frustration you’ve faced with the pre-installed screen protector and the support process. We'd like to see what we can do here to help. Do you have a reference number that we can review? Please send us the details by sending an email to [email protected]. We'll be there to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly device that is enjoyable. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Smart buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time using a Motorola Razor phone, very convenient, easy to carry and has many features that make your life easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Greta foldable phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home so far haven't failed me and battery does last a while

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great phone all new Bell's and whistles!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Razr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Hope it holds up. I like it better than the Samsung flip

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever owned. Will be buying my wife one for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with high quality display and sound level

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MayankS, We’re so glad to hear that you're enjoying the high-quality display and sound on your phone. We’re committed to providing top-notch experiences, and it’s great to know we’ve met your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever after having iPhone for years, so much you can do with photos, editing your own way. So many ways to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente regalo que recibió mi mamá esta muy contenta trabaja excelente

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SalomonJ, We are glad that your mother enjoyed her new phone. To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola razr 24

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this phone is out of this world. Color amazing. But with our that just a regular flip phone not worth the price

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow, we are thrilled to learn that you love the graphics of our Razr 2024. You will surely love this more, as it offers a lot of features that you will enjoy. We appreciate your thoughts. To learn more about our Motorola Edge 2023, please visit our official community page:https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Aria MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Folding works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, nice fon, good camera. Touch near the edges is a bit iffy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, this was an early Christmas present for my son and he loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola razer 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone with a great price in black fridayMotorolla razer 2024

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AdelN, We’re delighted to hear that you love your phone and that you scored it at a great price during Black Friday. It’s always fantastic to see our customers enjoying the perfect blend of style, performance, and value.If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    RAZR KING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE FLIP KING IS BACK GREAT PRODUCT GET ONE ASAP!

    I would recommend this to a friend
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