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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 375 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 375 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an old non foldable phone to this is less cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto for the win.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.this is what I bought when Samsung flip 5 gave out after 1 year and the repair was going to cost more than this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Little Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for abt 2 weeks. Its so versatile! While Im still learning all its capable of, if you enjoy the ability to customize, this little baby is the one. I play music many times a day (using a bluetooth speaker) along with normal activity & still have well over 80% battery at days end. So much can be done without even opening the phone. Luv It!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BluGal, We're so happy to hear you're enjoying the versatility and customization of your new phone. It’s great to know it’s keeping up with your daily activities while still providing impressive battery life. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Heavy duty product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola introduced this flip good quality and highly rough and tough usage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. There all the same to me so it works..

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Affordable folding phone that doesn't cheap out .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use and it folds in two. Got it on sale for $350 (a bargain)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola phone at affordable Best buy prices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the the Motorola Razor+ open box I saved $400. This phone is amazing top of the line quality that checks every box on my list and then some. Best buy is the only place I shop for electronics of any kind. I've been shopping at Best buy for over 20 years and have not had one bad experience.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichelleD, Thank you for your feedback! We’re thrilled to hear that your open-box Motorola Razr+ exceeded your expectations and that you were able to save while getting a top-quality phone. It’s wonderful to know you’ve had consistently positive experiences with Best Buy over the years—we truly appreciate your loyalty and support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Moto razor review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone in this budget and I want to have one flip phone so really suits my pocket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone offering a unique experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming to this from a pixel 7 pro id say it was a very slight downgrade as i was very accustomed to the pixel launcher there are a few software querks i miss. Cameras are good quality.I love the size when folded and the functionality of the front screen is great for quick messages and looking at information at a glance. Phone is fragile. Id get the protection plan.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, AaronT. We’re glad to hear you're enjoying the unique experience with your phone. We understand how transitioning might involve some adjustments, and we’re happy to know the size, front screen functionality, and camera quality are standout features for you. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    You will love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product,i like flip,nice model,i love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Haven't figured the folding out quite yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It's so cute and the folding feature is actually very useful, but that's what makes it so disappointing too. After about 5 months the "built in screen protector" was already coming off at the crease. Now after 1.5 years, with no cracks or major scratches, the phone has developed a black smudge at the crease with a terrible line coming from it. They haven't quite figured out how to increase the longevity yet

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, SAMMYB. We're sorry to hear about your experience with the display. We'd like to take a closer look at what’s happening. Could you please share a photo showing this behavior? You can send it to us at supportforums@motorola.com so we can review and assist you further. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far bought for someone as a Christmas present

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeanB, thank you for your feedback. We’re happy to hear the phone has been great so far and that you chose it as a Christmas gift. We hope it brings a wonderful experience to the recipient, and we truly appreciate you choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a real good phone. ......... ...............

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GeovannyO! Thanks so much for sharing your thoughts. We’re really glad to hear you’re enjoying the phone. If you ever have a question or need help with anything down the line, feel free to reach out. We’re always happy to help. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Elle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola razr 2024

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. Will recommend to anyone for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    OUTSTANDING PHONE.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, took a little getting use to, after using Samsung phone. Glad I made the change though. The camera is excellent along with all the other features. Shipping was fast and condition is excellent. One suggestion, make sure you get a case for it. I got the Saharah with magnetic ring. Enjoy the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is awesome experience and I enjoy being with my phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile for the given cost, camera quality is good. Battery is long-lasting

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Subu. We're thrilled to hear that you're enjoying the phone. It's great to know that the camera and long-lasting battery are meeting your expectations, especially for the value it offers. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    best phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible desing and ultra fast phone, best cameras and zoom

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    First time with flip phone and I love it!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an active iPhone user and started using my Razr as a secondary phone and it’s been great! I would say only negative and it has nothing to do with the phone it self is trying to find cases/outer screen protectors besides off Amazon. But for my first flip phone I’m loving it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CrimsonREd, We're glad to hear you’re enjoying your Razr phone. It’s great to know it’s been working well for you. We understand that finding cases and screen protectors can be a bit of a challenge. We’re continually working to expand accessory options. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    moto flip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice foldable design that this phone possesses natively

    I would recommend this to a friend