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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 433 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 433 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    You will love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product,i like flip,nice model,i love this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite futuristic design...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Good Wi-Fi calling, very good sound during calls. - Very large, deep, and somehow difficult possibility to unset the sending personal data to various corporate phone producers. The phone basic set up provides no owners personal privacy in default. - Battery life is surprisingly low, especially abroad, probably for Wi-Fi connection frequency difference. - SW, applications has some basic errors - e.g. no dots at Messages, Calls app. icons when some received and missed.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sarah, Thank you for sharing your detailed feedback. We’re glad you’re enjoying the phone’s design, Wi-Fi calling, and call quality. We also appreciate your observations regarding battery performance, privacy settings, and app behavior. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com. We'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is my second one. You can answer with out opening

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Flip phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenience to carry without damage to inter screen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile for the given cost, camera quality is good. Battery is long-lasting

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Subu. We're thrilled to hear that you're enjoying the phone. It's great to know that the camera and long-lasting battery are meeting your expectations, especially for the value it offers. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Love that it folds fitting nicely in my pocket. Can use the front display for most things but also have the option to open it up and use as a large screen

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrittanyP, Thank you for your feedback! We’re glad you’re enjoying the foldable design and the convenience of the compact size with the option for a larger display when needed. We appreciate you sharing your experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    best phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible desing and ultra fast phone, best cameras and zoom

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    OUTSTANDING PHONE.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, took a little getting use to, after using Samsung phone. Glad I made the change though. The camera is excellent along with all the other features. Shipping was fast and condition is excellent. One suggestion, make sure you get a case for it. I got the Saharah with magnetic ring. Enjoy the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAZR PHONE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished phone twice and will continue to do so. amazing deal and the phone itself is reliable and works sooo well 10/10

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HernanG, Thank you for your feedback. We’re glad to hear you’ve had a great experience with your refurbished phone and that it’s been reliable and performing well for you. It’s great to know you’re finding excellent value and would choose it again. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    RAZR IS BACK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of using and getting to know the phone i really enjoy it. Great camera and camcorder option. I really love how i dont have open the phone if i want to use it. Spotify works great on the outside screen. The touch is very responsive and awesome refresh rate

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Jazzy and snazzy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of this Razr was a splurge for me, but I wanted a foldable phone with smartphone features. I love the color and the functionality of this Razr. Another positive is that battery life is better on this phone than other Motorola phones I have had in recent years,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Applianceless, We’re so glad to hear that the Razr is meeting your expectations and that you’re enjoying its color, functionality, and improved battery life. We’re thrilled you chose it as your upgrade, and we appreciate your support! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot it's so unique I had to buy 2 just in case one breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Razr. I especially love that it is compact. I did purchase a belt clip which makes it more convenient to carry with me. I also love that you don't to open to phone to view certain apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the $$, does everything the new one does for half the cost.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrianP! Thank you for the positive feedback! We are thrilled to hear you’re finding such great value in your device and that it’s meeting all your expectations. If you have a moment, we would love for you to share your experience with other owners in our razr 2024 forums community. It’s a great place to connect with other users and see how they are making the most of their devices! https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Jess MotorolaMobility

  • Rated 4 out of 5 stars

    It’s okay for what it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the phone because the sale price was too good. My biggest gripe is that Motorola says 3 OS upgrades. Android 16 came out June 2025 and yet no date of when this will happen. Other than that it’s a good phone so long as you know you get what you’re paying for.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jann, Thank you for your feedback! We’re glad to hear the phone is meeting your needs and that you feel it’s a good value. We appreciate your note regarding OS upgrades—timelines can vary, and your insight will help others understand what to expect. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Electronic purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my purchase from Best Buy. They did not disappoint me when I received the phone. I also with through the delivery option and I was very happy with how fast I recieved my item. Thank you best buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AMANDAS, Thank you for sharing your experience! We’re glad to hear that your purchase from Best Buy went smoothly and that the delivery was fast and convenient. It’s great to know you’re happy with your new phone and the overall service. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto for the win.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.this is what I bought when Samsung flip 5 gave out after 1 year and the repair was going to cost more than this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone had to buy 2… wil recommend to my friends..

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father likes his phone gift my mom bought for him it seems pretty straight forward to use so great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Haven't figured the folding out quite yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It's so cute and the folding feature is actually very useful, but that's what makes it so disappointing too. After about 5 months the "built in screen protector" was already coming off at the crease. Now after 1.5 years, with no cracks or major scratches, the phone has developed a black smudge at the crease with a terrible line coming from it. They haven't quite figured out how to increase the longevity yet

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, SAMMYB. We're sorry to hear about your experience with the display. We'd like to take a closer look at what’s happening. Could you please share a photo showing this behavior? You can send it to us at supportforums@motorola.com so we can review and assist you further. -Mitch MotorolaMobility