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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 219 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the razr 2024's camera quality, battery life, and compact size. Many appreciate its ease of use and sleek design, finding the foldable feature particularly convenient. However, some users have expressed concerns about screen fragility and the pre-installed screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 219 reviews
  • Rated 5 out of 5 stars

    Transformer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the form factor! this makes a very good work phone, it is very compact when folded , but can transform into a big screen when needed ! haven't had any problems with the phone so far it functions very well and was reasonably priced. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works amazing would highly recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my OnePlus 12r for this phone and I'm glad I did.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, ErickH. We’re so glad to hear that you're happy with your decision to switch to Motorola. It’s great to know that your new phone is meeting your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. I bought it on-line for my husband and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Flip Phone! Recommend it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing flip phone with cool features added by Motorola. Coming from a pixel 8 I miss some of the software features by pixel but razr makes up for it in other features related to flip form-factor. If you're looking for a flip phone, look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience, good producto and good delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good smartphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cell phone, practical, comfortable and functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So got this not thinking I would be too crazy about its thickness when closed, thinking it would be too thick in the pocket. But gladly it is great, Ive had this phone for about a month now and really like it, works good and happy about getting it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone responsiveness is very slow. Battery is great. I can't handle how slow this phone is compared to my Samsung galaxy s22 ultra. I loved the old Razrs so I bought this for nostalgia sake but I need to return it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Deshawn58, We're sorry to hear you’re having concerns with the phone’s responsiveness. We appreciate your feedback, especially as a fan of the old Razrs. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone but meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone but it does creases after some time so if your fine with taking it to get repaired then get it, it did get hot but it was a good phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NetanyaP, Thank you for sharing your feedback, and we're sorry to hear about the problems you experienced. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] for us to further assist you. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Razor Flip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. Love the front face. Love the option to use the front face instead of opening the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When first turned on it gives great advice for customers to use well. Over time the middle dent still isn't visible or causing any issue. Great options on small front screen making the need to open the phone an option for customer preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item love everything about it perfect gift for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart flip phone design.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, affordable price. The screen on the outside is a good feature so the folding screen doesn't get too damaged.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TafoyaE, We're glad you're enjoying the smart flip design and finding value in the external display. It's a great way to protect the main screen while staying connected. We appreciate your feedback and are happy to have you as part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone very much. Still trying to get use to it. Setup was easy. The only issue I have is that the calendar from my old phone didn't transfer to this new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, it's very compact and I love the front screen for quick checks for notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace for a Samsung flip 3, always used Motorola phones in early days. Love this phone, faster, permanent screen protector, transfer was very nice. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Cool to look at but not practical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking, but not practical Too many chance to break or malfunction

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JamesEH, Thank you for sharing your feedback. We understand your concern about the durability and practicality of the device. Your input is valuable, and we’ll make sure to pass it along to our design team for consideration in future products. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Compact and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External display, flip and moto customizations are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an excellent unit. Fits all my requirements. It is fantastic when I get so fantastic deals in open box items at the store!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rafael, Great to hear you found the perfect phone at an amazing value. Open-box deals can be a fantastic way to get top-quality tech at a great price. Enjoy your Motorola phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

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