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Customer Ratings & Reviews

$549.99
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Comp. Value: $699.99

Customer reviews

Rating 4.5 out of 5 stars with 98 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the razr 2025 256GB (Unlocked)'s overall performance, sleek foldable design, and screen quality. Many appreciate its portability and size, finding it easy to carry. Some customers also find the grip and battery life to be great, and are happy with the processor speed and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-98 of 98 reviews
  • Rated 3 out of 5 stars

    Razr 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok, a bit slow to load and the screen is narrow once unfolded. There is a noticeable crease where the screen folds.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really nice phone the only thing I don't like about it, whenever I open like messaging someone always something come up on the screen like ads and to text someone get interrupted by ads.So I'm giving this phone to my brother in the Philippines I'm sure he will love this phone.Csuse it's too expensive for them to buy this one overthere.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, LeilaK. We're happy to hear you find the phone nice overall, and it's very thoughtful of you to pass it along to your brother, we’re sure he’ll appreciate it. As for the ads, that shouldn’t be part of the normal experience. It might be caused by a third-party app installed on the phone. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this phone, like how it flips closer and the outside screen allows to use apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Razr phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone there are some things I don't like l, sometimes the phone will lag or freeze but I don't know if that's the phone or the service but so far no other complaints

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FeliciaA, Thank you for sharing your feedback! We’re glad to hear that you like your phone. We’re sorry to hear about the occasional lag or freezing. Lags or freezing can sometimes happen when multiple apps are running in the background. Using the recent apps button to close apps you’re not actively using can help, and it’s also a good practice to restart your device every 2–3 days to clear memory and buffers. If the concern persists, kindly go to this link: https://en-us.support.motorola.com/app/mcp/troubleshooter_page/g_id/5059, select Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    A "C+" Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint sensor rarely works. Doesn't matter how clean the side button or my finger is, it simply does not acknowledge anything touching it. Phone will get hot during use causing performance throttling mainly due it's thin design. There are simply better options out there.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RJ24, We’re sorry to hear about the trouble you’ve experienced with the fingerprint sensor and device performance. For the sensor, try removing and re-adding your fingerprints in a clean environment, and make sure your finger and the sensor are dry. Regarding heating, it can occur with intensive use, and keeping your apps updated and limiting background processes may help reduce it. We appreciate your feedback about design and performance and will relay your comments to our team for consideration in future products. If you continue to experience problems, please email us at supportforums@motorola.com for further assistance. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really great. Was hesitant at first because I've heard of issues with the hinge but have had no issues and don't even notice the crease when using. Love the little display on the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    boooo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ddedfinetaly nothing to brag about, mine kasted 3 months IF that. Screen just became a big ink blob, speakers were awful, camera wasnt even close to other cell phones. Although the flip was cool and ability to use from the outter screen. It was was extremely slippery for a such a fragile phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DanaB, Thank you for sharing your experience, and we’re sorry to hear about the problems you encountered with your device. We understand how frustrating it can be when a phone doesn’t perform as expected. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    love so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. First flip phone, hopefully it will last along time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    go with the samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of issues including reception and managing calls

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bccc, We’re sorry to hear about the difficulties you’re experiencing with reception and managing calls. We’d like to understand more about your concerns so we can assist you better. Please provide us with additional details by sending an email to supportforums@motorola.com, and we'll help you from there. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It reboots like twice a day and the camera is very poor quality.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi OrlandoM, We’re sorry to hear about the problems you’re experiencing with your phone. We’d like the opportunity to better understand your concerns and help. Please share more details with us by emailing supportforums@motorola.com so we can assist you further. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Razr 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is bad unless connected to wifi. Lags. Photos and videos won't send unless connected to wifi

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarolC, We’re sorry for the inconvenience you’re experiencing. We’d like to better understand the situation and help improve your experience. Please reach out to us at supportforums@motorola.com with any details about your device and service so we can assist you further. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    More trouble than it’s worth.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, but it’s still not ready yet. The software was confusing, set-up a pain. The external display was VERY difficult to customize I found that the truth is, I was having to open it all the way to do may tasks.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PaulT, Thank you for your honest feedback. We understand that the software setup and customizing the external display can be challenging, especially with new technology like foldable devices. Your experience with needing to open the phone fully for many tasks is important for us to know. We're continuously working to improve software usability and user experience through updates. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en -Carlos MotorolaMobility

  • Rated 1 out of 5 stars

    Broke in (8) weeks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone Sept 6, 2025. Black screen Nov 4, 2025. Eight (8) weeks later....Phone worked great Nov 4, 2025 in the morning and line going through the middle of screen where it bends one hour later. I'm out $636.00 in (8) weeks. I have no idea why this would happen?

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LindaV, We’re sorry to hear about the problem with your screen. That’s certainly not the experience we want for our customers. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    The phone is okay but the quality that's made not

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the phone and it broke Within 5 days of purchasing it quality not so good

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichelleJ, Thank you for sharing your experience, and we’re sorry to hear that the phone broke so shortly after purchase. We understand how disappointing that can be, especially with a new device. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One drop and screen went blank. Not worth the price paid and Geek Squad plan wasn’t helpful.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BSV1967, We’re sorry to hear about the black screen on your device. We’d like to have this checked for you. Please reach out to us via email at supportforums@motorola.com, and we will assist you with the next steps. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the price !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars is alot , and this is coming from someone who was using the s25 ultra. The phone isn't perfect. But I'll explain why it gets 5 stars. And that's because of the price. The flaws I see with this phone are the initial days of use there will be the typical lag and processing which takes 2 days. you'll feel like it's an old android while the phone is learning to adapt to your usage. So if you feel like it's sluggish give it a few days, restart the phone and you'll see a difference another negative is there's not great audio and they don't have great accessories right away. Now the positives. It does everything well, strangely the display looks better than my s25 ultra in certain scenarios. . Gaming works well and texting/ calling is obviously great in any modern phone. I don't know who this phone is really for and I didn't think I would like it much but the folding factor is game changing because I can wear anything and this phone feels like paper. Another BIGGG FLAW. Is the camera I don't want to ignore that. It doesn't look horrible but it can look horrible. I've gotten Great pics still, but it's only in perfect conditions. Remember for the price you pay, you get a great phone in every other category. If you really want Great photo and videos, with the extra cash you save go get a real camera . The secret tho, is this phone let's u use their main camera for selfies and it looks tremendous. Overall it's 5 stars and I'm not changing it. Flaws are in every product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Highly recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Z Flip and I didnt like how hard to open the phone. You really need to use your 2 hands to open and close. Returned the device and exchange to thry this one instead. I'm now a proud owner of Motorola Razr 2025 how easy to open and close by flipping with one hand, and the design it's beautiful for a basic model. This add to my mobile phones that I use. iPhone 16, Galaxy Fold 6 & Motorola Razr 2025. I highly recommend this device!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the amazing feedback, Gmark. We're thrilled to hear you're enjoying the ease and design of the Moto Razr 2025. It's awesome that it fits so seamlessly into your lineup of top-tier devices. If you're interested, please follow our official community page: If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone on low price. Can feel the flex for flaxsip phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, MdnazmulA. We’re glad to hear you’re enjoying the value and design of the phone. If you would like to join the official community page, kindly go to this link:https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en, -Mitch MotorolaMobility