Customer Ratings & Reviews

Thank you for the great feedback! We're thrilled to hear this is the best flip phone you've owned and that the battery life is exceeding your expectations. It’s great to know you're enjoying the user interface and overall experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

Hi Frenchie, Thank you for sharing your enthusiasm! We’re thrilled to hear you’re enjoying the new Razr and appreciate your loyalty to the series. It’s great to know you’re even introducing your kids to the Razr experience. We’re happy to have you as part of the Motorola community! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Hi Nelmat7, We’re thrilled to hear your new phone is everything you wanted and more! It’s great to know it’s been such a positive upgrade from your previous device. Thank you for choosing Motorola and sharing your experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Hi AlanS, Thank you so much for your review! We're thrilled to hear that the phone exceeded your expectations, especially with its long-lasting battery and customizable features. It's always great to know when our customers are pleasantly surprised by the value and functionality packed into their device. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

Hi DorisV, Thank you for sharing your experience! We're glad to hear you enjoy the portability and find the outside screen more useful compared to your Galaxy Flip 6. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

We're so glad to hear you're enjoying the phone! Great haptics, a bright display, and fast charging really do make a difference. Thanks for the recommendation. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

Hi JuanG, Thank you for your feedback! We're glad to hear your phone has been working great for you. It’s awesome to know you're enjoying the easy-to-use interface, sturdy design, and especially the clear camera and great screen. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

Thank you for sharing your detailed feedback, MartaS. We're glad to hear you're enjoying the lightweight design, fast performance, and especially the unique flip and double screen features. The hand gesture camera control is a fun touch. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Wow! Thank you for the amazing feedback, JamesG. We're thrilled to hear that you're loving your Motorola flip phone and that it stands out as the best you've ever used. We appreciate your support and hope you continue enjoying your device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Thank you for the amazing feedback, Cyberdud. We're thrilled to hear you're enjoying the ease of use, powerful specs, and smart AI features of your foldable phone. It’s great to know it fits so comfortably in your pocket too. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en . -Mitch

Hi Rorojean, Thank you for your feedback! We're happy to hear the item arrived in excellent condition and that you're pleased with your purchase. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

Hi Ronald, Thank you for your great feedback! We're glad you're enjoying your Motorola phone and all the features it offers. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Thank you for the great feedback! We're glad to hear you're enjoying the compact design, vibrant cover screen, and overall fun experience. It's great to know the functionality is meeting your needs! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

Thank you for the kind words, Sherif. We're so glad to hear you had a great experience and felt welcomed by the team. Your feedback means a lot to us and thanks for being part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Hi! We're so glad to hear you're enjoying the phone and that it's performing perfectly for you, especially the camera! Thanks for the positive feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

Hi Rthenf, Thank you for sharing your feedback! We’re glad to hear you’re enjoying the fun features of your phone. We also understand your concern about the inside screen. The inner display is designed to be sleek and responsive, but it can be more sensitive than a standard screen, so we recommend using a protective case and screen protector for extra peace of mind. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Hi AmitB, We’re sorry to hear about your experience with your device. This is not the experience we want for our customers, and we understand how frustrating this must be. If Best Buy is unable to assist, please reach out to us directly by emailing supportforums@motorola.com. Be sure to attach a picture of your phone’s screen so we can better understand the concern and guide you on the next steps to resolve it. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. -Mitch

Hi LisaD, We're truly sorry to hear about the charging issue you experienced just two weeks after purchase — and that it led to such an inconvenience. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Thank you for your thoughtful feedback! We appreciate your support for Motorola’s commitment to innovation with the Razr Ultra. It’s great to hear you’re enjoying the improvements in this new technology. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos