Customer Ratings & Reviews

Hi LUKER, We're delighted to hear that you're enjoying your Motorola phone and appreciate its unique design and functionality. The ability to access and use key features while the phone is closed is one of the experiences we’re proud to offer. We truly appreciate your support and are glad your device is serving you well. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Hi PatrickL, Thank you for your feedback! We’re glad to hear you’re enjoying the flip phone design and how conveniently it fits in your pocket. It’s great to know the compact form factor has made everyday use more comfortable for you. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

Hi Owner, We’re sorry to hear that you’re experiencing call and touch sensitivity problems, and we understand how frustrating this can be, especially when transitioning from another device. To help us look into this further, could you please confirm if the call audio problem happens in all locations and whether you have tried basic troubleshooting, like rebooting or checking microphone permissions? Please send us an email at supportforums@motorola.com, and we'll be there to assist. -Mitch

Hi JHOSUELIN, We're thrilled to hear you're loving your phone.
We’re also glad to hear you had a positive experience with Best Buy. It's great to know their team helped make things smooth for you.
Thanks again for the recommendation and for being part of the Motorola family! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Hi Starlyne, thanks for sharing your excitement. The Razr Ultra 2025 in PANTONE Mountain Trail is a stunning choice - sleek, powerful, and full of personality. It’s awesome to hear that it’s not only a pleasure to carry but also turns heads wherever you go. Sounds like you’ve found a perfect match. If you ever want to swap tips, share photos, or connect with other Razr Ultra users, feel free to join the Motorola community https://forums.lenovo.com/t5/motorola-razr-ultra-2025/bd-p/motorola-razr-ultra-2025_en - Mike

Hi Frenchie, Thank you for sharing your enthusiasm! We’re thrilled to hear you’re enjoying the new Razr and appreciate your loyalty to the series. It’s great to know you’re even introducing your kids to the Razr experience. We’re happy to have you as part of the Motorola community! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

We're so glad to hear you're enjoying the phone! Great haptics, a bright display, and fast charging really do make a difference. Thanks for the recommendation. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

Hi AlanS, Thank you so much for your review! We're thrilled to hear that the phone exceeded your expectations, especially with its long-lasting battery and customizable features. It's always great to know when our customers are pleasantly surprised by the value and functionality packed into their device. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

Thank you for taking the time to share your feedback and for recommending your phone, RodS. We’re glad to hear you’re enjoying most of the features. Regarding moving folders on your home screen, sometimes it may take a long press on the folder until it “lifts,” then drag it to your preferred location. If this doesn’t work, you can try restarting the phone. If you still need assistance or should there be any further inquiries, please do not hesitate to email us at supportforums@motorola.com. We'll be happy to assist you. -Mitch

Hi Nelmat7, We’re thrilled to hear your new phone is everything you wanted and more! It’s great to know it’s been such a positive upgrade from your previous device. Thank you for choosing Motorola and sharing your experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Hi Microphone, We're happy to hear that the design, color, and build quality exceeded your expectations. It's always exciting when a phone looks even better in person! We're glad you're enjoying the features as well. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Hi ElijahN, Thank you for your feedback! We're glad to hear you find the Motorola Razr a useful and great option among flip phones. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

Hi GabSie, Thank you for sharing your experience. We’re sorry to hear about the glitches, screen concerns, and volume behavior you’ve encountered. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch

Thank you for your feedback, Sarah. We're thrilled to hear you love the phone and enjoy the flip design. It’s great to see the nostalgic Razr experience bringing versatility and fun to your day. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Hi Devin, Thank you so much for your kind words and for sharing your experience. We're thrilled to hear that you're enjoying the design and ease of use, especially the convenience of using it even while closed. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Wow! Thank you for the amazing feedback, JamesG. We're thrilled to hear that you're loving your Motorola flip phone and that it stands out as the best you've ever used. We appreciate your support and hope you continue enjoying your device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Hi VicP, We’re delighted to hear you’re enjoying everything about your phone and that it’s been an excellent experience for you. We appreciate you taking the time to share your thoughts. If you would like to join the official community page, kindly go to this link:  https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch

Hi Rorojean, Thank you for your feedback! We're happy to hear the item arrived in excellent condition and that you're pleased with your purchase. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos

Thank you for sharing your thoughts, Unsatisfied. We understand everyone has different preferences, and we appreciate you giving our phone a try. Your feedback is valuable as we continue working to improve our products. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Thank you for the great feedback! We're glad to hear you're enjoying the compact design, vibrant cover screen, and overall fun experience. It's great to know the functionality is meeting your needs! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos