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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2653 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard this 15.6" gaming laptop as having excellent performance and impressive graphics capabilities, praising its keyboard and lightweight design. While some users noted the fan noise and heat generation, many felt the positives outweighed these drawbacks. The laptop's build quality, portability, and SSD/hard drive combination also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,653 reviews
  • Rated 2 out of 5 stars

    Great laptop at the beginning but.....

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting this laptop for a while. And after I finally had the money to buy it, I was beyond excited. The first couple of months was awesome. Then, issues started to surface. First, the blue screen of death. I have an Acer laptop that I've used for more than 5 years. Never had that problem before. Second, I think it's great to have the Dragon Center to help to cool down your laptop while you're gaming. BUT, one morning, the Dragon Center decided not to work. I clicked it so many times, but it won't open / run. I reboot my laptop few times too just to make sure. But, no luck. I finally decided to delete the software and reinstall it. This was also suggested by some people at the MSI Forum on Facebook. But still, no luck. I eventually had to factory reset my laptop. That was my only choice. Without the Dragon Center, the laptop will get extremely hot while gaming. After I factory reset it, you can only imagine the pain to have re-download some of the stuff that I had before and to back up files on MSI laptop is a bit annoying. For some reason, it won't let me to do back up at all. Not sure why. Anyways, after that, everything went normal again. Until 3 weeks ago. The backlight for the laptop decided to break. The screen went really dim. I had no choice but to send this back to Bestbuy and get it fixed. I didn't get the protection plan that they have because I just couldn't afford it. Now, for a student like me, a 1300 USD laptop is very expensive. When you spent that much money on a laptop, you would've expect that the laptop will run good with minimal issues. Which it did but with all these issues that I had, it's pretty disappointing. My Acer laptop is less than 400 dollars and rarely have any problem. Less than a year using this MSI laptop and one issue after another keep popping up. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my MSI. I will never go back to any other brands. Definitely worth my money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multimedia/gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great, the specs are pretty awesome for the price, so far no issues and def recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our granddaughter for Xmas. She is into gaming and this is a great computer for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this purchase. Good pricing for the performance, lightweight and cool keyboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MSI Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. I get 60 frames on every game I play, even on the highest graphics settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my granddaughter to use in College

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think she's very pleased with it she's an architecture student and uses it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop computer for the price. I do not regret buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely a good purchase for my wife who was looking for a new laptop for work and gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is good. My old computer was bad. But now I have this computer and it is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast. second one, and is by far the best. The case could use an upgrade to be more sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop, unfortunately I never received any information regarding the free Vbucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. I spent a significant time researching laptops. This was the best decision I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After run-arounds with HP and Dell. I spent a little more and bought an MSi...so fa so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace an older laptop. This laptop is a pleasant replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Keyboard, Weight
    Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Nice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about 12 years since I've owned any sort of PC gaming rig. I wanted to get back into, yet remain portable, it so I did some research and narrowed it down to this and the similarly priced (couple hundred more) Alienware. After checking out the Alienware and a Dell G7 in the store, I initially bought the G7 due to price and hardware. Well, after using it for a day or two I hated its size/weight and the fan sounded like a jet engine. Returned it to BB and bought this MSI. The MSI is lightweight, gets about 5.5 hours of battery life without gaming (2 or so if you are playing games), has a really cool keyboard and a nice sleek design. I have been playing PUBG, Rainbow Six: Seige, CS:GO and ARMA III with zero framerate issues at max everything, truly impressive for a laptop. Yes there is a little fan noise (as to be expected) and frankly the speaker isnt exactly mind blowing, but other than that I cant think of any negatives so far.Overall very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming machine so far has run any game on full graphics setting. Will also run ubuntu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does exactly what I was looking for and was priced better that it’s competitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming laptop well worth the price. I cab run all my games at 60fps and on ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The computer great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want my laptop from Like 10 years but this computer like Is better computer I see

    I would recommend this to a friend