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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2022 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the high performance, excellent build quality, and lightweight design of this 15.6" gaming laptop. Many appreciate its portability and long battery life, along with the responsive keyboard and smooth refresh rate. However, some users noted that the laptop can get warm and the fan can be noisy at times. A few also mentioned that the speakers and storage capacity could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,022 reviews
  • Rated 5 out of 5 stars

    It's a great laptop for an affordable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop and is very affordable. Everyone should buy one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen looks great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and screen is great. Good for both studies and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It crushes everything I throw at it! Also the graphics are awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming laptop and those who are in the creative field

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop plays everything anything I want to play!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to run Autodesk and solidworks programs

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Very Powerful Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop about a month ago. Very satisfied with it so far. Pros: -Very powerful. Great gaming performance. Runs everything I've thrown at it very well -Build quality is quite good and solid. No creaking in the chassis as I saw others had pointed out. -Weight and size are great. Very portable. -Keyboard is great. Keys feel nice and the customizable lighting is very good. -Battery life is good. Cons: -Track pad isn't quite as accurate as I would like. -Screen seems a little dim even at highest settings. -It gets quite hot, but undervolting the CPU helps. May need to invest in a cooling pad though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great purchase for an upcoming college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just doing this for the free headphones good computer tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics and will grow with me as I grow my business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performed better than I could have imagined.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently updating this pc and just going through the initial motions so my review may not be the best but so far this pc has been amazing. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop wish I would have hold on for the 2070

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe this laptop was on sale for 1199!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but worth it if you have the extra cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computers is great for gamers, but too much for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4k video editing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow no a single latencie with this beast of a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use, great graphics, good value. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice. The graphics are awesome. Can play whatever.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Speed
    Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Excellent Laptop with Minor Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I would give this 4.5 stars if I could. This is not a perfect 5/5 laptop, but better than a 4/5 one. I'm a college professor who plays games. I'm going to be using this mostly for work/school but don't want to be throttled when I am playing games. I also do some light video editing and other graphic design stuff. Pros: - Very fast processor and great graphics performance - The screen is amazing! I'm more impressed with 144 hz than I thought I would be. - The keyboard is very pleasant to type on and the changing colors are cool - The laptop just looks great and has a very nice profile - Light and easily portable Cons: - The build quality leaves much to be desired. I had to immediately return the first unit I purchased because the bottom panel was screwed on too tight in the front-center just under the touchpad. It warped the profile of the laptop and was causing issues with the touchpad. It also cause a very loud cracking sound where the plastic pieces were rubbing against one another. It was immediately apparent as I was taking the laptop out of the box. I returned the unit and do have one that is much better; however, there is still some of the same cracking noise between the plastic pieces. Even now as I'm typing, as I slightly lift my hands up to type there is creaking noises. I am probably going to try and tighten or loosen the screws. Maybe even take off the bottom panel and see if there is something else I can do to lessen this problem. Ultimately, this is unacceptable for a $2,000 laptop. I was looking at the HP Spectre x360 before and those are built rock solid. If I was looking only at build quality, I would return this immediately, go for the HP and get $500 back. But I would lose some power, which is why I am not doing that. Maybe Con: Speakers aren't the best but I'll rarely use them so it doesn't matter much to me. Bottom Line: Check your laptop before you leave the parking lot to make sure that it was properly manufactured. Best Buy did handle the exchange for a new one very well; it was only a minor inconvenience. If you do find the build quality to be acceptable, then this is a wonderfully fantastic laptop that otherwise exceeded my expectations. My wife says it looks like a lamborghini...

    I would recommend this to a friend