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Customer Ratings & Reviews

Your price for this item is $552.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 354 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Modern 15 A10M-455 for its speed, price, and keyboard. They appreciate its performance, light weight, and design. Some users also mentioned that it is a great gaming PC at a bargain price. While most customers are pleased with the storage and battery life, a few mentioned that it could be better with 16GB of RAM and that it is a fingerprint magnet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-354 of 354 reviews
  • Rated 1 out of 5 stars

    Not a satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son, and the aptio settings keeps appearing which does not allow him to do anything at all on this pc, I try to take it back 17 days later but Best Buy only allow 15 days for a return, however I scheduled a appointment with geek squad at Best Buy, bu the guy could bot find anything wrong with it, 1st and last time shopping at Best Buy, waste of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BAD DEAL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 YEAR LATER AND STILL WONT REGISTER MY LAPTOP NOT FAST AS TOLD SLOW RESPONSE TO NORMAL USE WOULD NOT BUY AGAIN

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    so so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get what you pay for it works but its noisy not the greatest

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible servuce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got talked into making this purchase when it wasn’t the one I wanted. Had to get it shipped to me. And I was out of town for a funeral when it came. When I got home and tried to return it and explain to the manager of the local store the situation he was was beyond rude and told me basically too bad. It was last the 15 days and I was stuck with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It is okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow. It takes a while to load and it's only 2 months old. Has some nice features tho

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't come with a charger. The store gave me a generic charger as a replacement, which won't even keep it charged. I remember hearing a Best Buy employee even say these computers don't even work a lot of times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No even a year having this computer and it’s so bad. Everything is so slow. Talked ages to load anything. A nightmare to use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard, Price

    Rated 5 out of 5 stars

    Fantastic gaming-quality laptop at a budget price.

    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for two weeks but really loving this laptop so far. Boots in a snap. Quick and responsive. Nice backlit keyboard. So slim and sleek. Beautiful metal finish. Speakers are under the laptop. They sound tinny but few laptops have great speakers anyway. Didn't buy it for the sound. Someone else mentioned fingerprints. They do seem to stick to the finish. Got it for just under $500 and worth every penny.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer dead

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their products and services are subpar. Stick with more reliable brands.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reliable company in time of delivery, dont depend them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Keyboard

    Rated 5 out of 5 stars

    perfect laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast laptop, does not get hot at all. very quick from page to page and easy to type on. brightly lite and keyboard is back lite / will never buy any other laptop again. love MSI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it tou should definitely buy .............

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very happy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer will be four years old in February 2025. I am the only one that uses it. Today I picked it up and a screw fell out of it and the back has come off. That is not a good product. I would not purchase this again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New MSI Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and has good speed. I am not sure I like all the bloatware installed. Am working on eliminating some.

    I would recommend this to a friend