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Customer reviews

Rating 1.3 out of 5 stars with 3 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    Fan issue leading to charging issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop for less than a year, and the left fan wore out about a month ago. I use the computer for school, and take very good care of it. The laptop got sent in to have the fan replaced (which took about two weeks), and when I got it back, I noticed it wouldn't want to charge. After struggling with it for a bit it would charge. This went on for a couple of weeks before it finally decided to stop charging. This problem never existed before the fan replacement, so I'm not sure if it's the computer's fault or the factory's. Overall, it's not worth the price if you have an experience like mine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend msi unless they fix this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but..... so much i could share. My biggest reason for 1 star is the fact that the laptop over heats. I'm not talking about the normal heat. I'm talking super hot and abnormal. I was told my reps after sharing my concern, they told me it was normal. Later a relative informed it isn't normal for a gaming pc. So i don't know if got a bad one. I was well beyond any return and refund by this time. I can't even run normal mode let alone game mode without it being over heated. I ran my other laptop on some good graphic games and don't have the issues over heating and thermal throttling. Battery life is horrible. Can't keep it unplugged more than 45 min and that is doing nothing.

    No, I would not recommend this to a friend