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Customer reviews

Rating 4.2 out of 5 stars with 39540 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 39,540 reviews
  • Rated 5 out of 5 stars

    New to membership but very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the Best Buy Plus membership. It has only been a month but I've saved over $100 and just got a great deal on the NFL package. I now look to Best Buy before purchasing to see what I can save when ordering through Best Buy. I can't wait to use it during the upcoming holidays.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I want to talk to someone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a comment in December and sent copies of reciepts and my complaint. Nothing from you. I have bought all my computers and equip from Best Buy since 1990s and never a complaint until I talked to you on December 1, 2025.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Peggy! Thanks for sharing this with us. We hate to hear that you haven't heard back after contacting us about this issue. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good value for Best Buyers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this a good value for me. Happy to renew.. try it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and it more than paid for itself when we price matched over $700. It took some time for the workers to get everything correct, but they were so helpful and fulfilled the guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This emoji worked ✊️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so i got the the cheapest membership, but right away i got 75$ back from the computer i purchased because.of the promotion they had going on, and I didnt even know it. That, plus rhe rewards for opening a credit card.... im now trying out a new smart watch with the perks. ✊️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy knowing if somwthing goes wrong, Bestbuy can fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices plus unlimited Geek Squad support are great. All for about 13 cents a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus annual membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and perks for shopping and customer satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was really helpful, friendly and passionate with his job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Signed up for the return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up for the extra return time...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO not recommend as they bug you every day for buying new stuff. Also, you can only use the Visa cash back card in THEIR STORE &no more gift cards can be purchased in THEIR store either! And they wee sold out of the small appliance i wanted so i had to pay more for what was available!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    jury is out on this one, I have not had the opportunity to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage refrigerator perfect for metal building!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad was amazing! My area had flooded with a bridge out so they took an alternative route to deliver to my unheated metal building that stores tractors, etc. on the farm. They also explained further why the Garage Refrigerator was the wisest choice in my climate area.Now we can have cool refreshments, keep things in the freezer, even have things to prepare when hungry. Adding a convection plate and a cast iron skillet made all the kitchen we need. Just made life on the farm more sociable and enjoyable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales help talk about all the positive about the tv we were looking at and the con of it and the difference between the two we were considering and finally decided which one we liked brought and now injoying. Got rewards points went back in 2 weeks and got 2 ring camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reduced price on purchase and installation of new dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love and thankful that we got a membership in s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first-time membership here in Arizona and base on my expenses this store is very helpful and all staff are very accommodating to there valid costumes thank u

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for what it is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great for people who are deeply involved in electronics and make frequent purchases, both for the heavy discounts and free use of the Geek Squad. If that’s you, it’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good membership my lqptop had a bit of an issue but i took it and they fixed it in no time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You must be diligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a risk that worked out for me. You do have to keep watching to see if the price drops during that two month period and mostly from Best Buy. They say they will honor competitors prices and give you a list of 10–15 competitors but each time you do a price match they will find something wrong with the competitors price, ex. third-party vendor. The price on my TV dropped at Best Buy by $100 during the seventh week so it was worth the $50 for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60days return is worth $40 a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have frequent buyer, it’s very beneficial especially with the 60 day return policy versus 15. Gives you a greater chance for better price match. That’s besides the member exclusive price.

    I would recommend this to a friend