Customer Ratings & Reviews

I am enjoying the Best Buy Plus membership. It has only been a month but I've saved over $100 and just got a great deal on the NFL package. I now look to Best Buy before purchasing to see what I can save when ordering through Best Buy. I can't wait to use it during the upcoming holidays.

I made a comment in December and sent copies of reciepts and my complaint. Nothing from you. I have bought all my computers and equip from Best Buy since 1990s and never a complaint until I talked to you on December 1, 2025.

I find this a good value for me. Happy to renew.. try it!

I bought this and it more than paid for itself when we price matched over $700. It took some time for the workers to get everything correct, but they were so helpful and fulfilled the guarantee.

Ok, so i got the the cheapest membership, but right away i got 75$ back from the computer i purchased because.of the promotion they had going on, and I didnt even know it. That, plus rhe rewards for opening a credit card.... im now trying out a new smart watch with the perks. ✊️

Happy knowing if somwthing goes wrong, Bestbuy can fix it!

This membership is a real value. Member prices plus unlimited Geek Squad support are great. All for about 13 cents a day.

Great value and perks for shopping and customer satisfaction.

The person was really helpful, friendly and passionate with his job

Signed up for the extra return time...............

DO not recommend as they bug you every day for buying new stuff. Also, you can only use the Visa cash back card in THEIR STORE &no more gift cards can be purchased in THEIR store either! And they wee sold out of the small appliance i wanted so i had to pay more for what was available!

jury is out on this one, I have not had the opportunity to use it yet

My geek squad was amazing! My area had flooded with a bridge out so they took an alternative route to deliver to my unheated metal building that stores tractors, etc. on the farm. They also explained further why the Garage Refrigerator was the wisest choice in my climate area.Now we can have cool refreshments, keep things in the freezer, even have things to prepare when hungry. Adding a convection plate and a cast iron skillet made all the kitchen we need. Just made life on the farm more sociable and enjoyable!

Great sales help talk about all the positive about the tv we were looking at and the con of it and the difference between the two we were considering and finally decided which one we liked brought and now injoying. Got rewards points went back in 2 weeks and got 2 ring camera

Good reduced price on purchase and installation of new dishwasher.

This is my first-time membership here in Arizona and base on my expenses this store is very helpful and all staff are very accommodating to there valid costumes thank u

This membership is great for people who are deeply involved in electronics and make frequent purchases, both for the heavy discounts and free use of the Geek Squad. If that’s you, it’s worth it!

This is a good membership my lqptop had a bit of an issue but i took it and they fixed it in no time

It’s a risk that worked out for me. You do have to keep watching to see if the price drops during that two month period and mostly from Best Buy. They say they will honor competitors prices and give you a list of 10–15 competitors but each time you do a price match they will find something wrong with the competitors price, ex. third-party vendor. The price on my TV dropped at Best Buy by $100 during the seventh week so it was worth the $50 for me.

If you have frequent buyer, it’s very beneficial especially with the 60 day return policy versus 15. Gives you a greater chance for better price match. That’s besides the member exclusive price.