Customer Ratings & Reviews

I recently shopped at Best Buy and had a great experience. The staff was helpful and knowledgeable, especially when I had questions about different options. The checkout process was quick, and the store was well-organized. My order arrived on time, and everything worked perfectly. It’s always nice to shop somewhere that still values good customer service. Highly recommend!

They allow extended price adjustments and product returns. They send out special deals. There is value in having this because if by chance you have a price adjustment on a big purchase like I did, it pays for itself.

The app is hot garbage for notifying you of the "exclusive member" deals. Just look at the app store and you'll see the reviews about that. As for value, I got this membership on a deal, so unless you're always spending money at Best Buy, I don't think it's worth it. They should tie this into their credit card to add more value in some way.

In a marketplace saturated with loyalty programs and subscription models, the My Best Buy Plus™ membership distinguishes itself through clarity, meaningful value, and an elevated customer experience. It is, quite frankly, a well-executed offering tailored for those who prioritize service and efficiency without the need for excess. The benefits—ranging from exclusive pricing and early access to sales, to extended return windows—speak to the needs of a discerning customer who values both time and flexibility. It’s not simply about saving money; it’s about optimizing every transaction for maximum value and peace of mind. Shipping upgrades, member-exclusive promotions, and the added convenience of streamlined support have all contributed to an experience that feels far more concierge-level than corporate. I’ve found myself returning to Best Buy more often, not because I must, but because the overall ecosystem—enhanced by this membership—makes it the most seamless and rewarding retail relationship I maintain. In a world where luxury is increasingly defined by frictionless service, My Best Buy Plus™ delivers exactly that—quietly, consistently, and without pretense.

Best Buy Plus has been totally worth it. The fast free shipping, exclusive member deals, and longer return window make shopping way easier. I’ve already saved money on a few purchases, so it basically pays for itself. Great value if you shop at Best Buy even a couple times a year.

This offer delivers exceptional value from start to finish. Enjoy extended return terms that give you greater flexibility and peace of mind, along with access to exclusive sales you won’t find anywhere else. It’s a smart way to unlock incredible benefits and premium perks while making only a minimal investment.

Sales agent we dealt with was awesome. He was extremely knowledgeable about our cell phone purchase. Easily transferred info from old phone to new phone. Price was the best we could find. Definitely an overall great experience.

I wasn’t sure what to expect when I signed up for Best Buy Plus, but it’s quickly become one of the most valuable memberships I have. The free 2-day shipping alone has saved me so much time and money. On top of that, the exclusive member-only deals and early access to sales have already paid for the membership multiple times over. I also love the extended return window — it gives me peace of mind, especially when buying gifts or trying out new tech. Add to that the occasional bonus reward points and special financing offers, and it’s honestly a no-brainer if you shop at Best Buy even a few times a year. Highly recommend for anyone who shops electronics, appliances, or just wants VIP-level perks without the VIP price tag. Great value, great service, and great savings.

Love this when the price went down I got the lowered price, It made it worth getting it.

This membership is great, my best takeaway was that if I bought something and it went on sale within 15 days I could call and get the difference paid back to me, which I did for my Omen 16” gaming laptop which I got $450 back in when it went on sale during Black Friday, it was a lifesaver.

I purchased the membership and I think it’s a really good thing to have. With this membership you get more time to be able return an item which is great.

LOVE LOVE LOVE the perks this program allows me! i get so many alerts for so many great deals that i am always looking for needed buys and sometimes impulse buys :) i am a techie - so i love buying cool gadgets and i love getting awesome Best Buy Plus exclusive deeply discounted deals even better !! thank you Best Buy - you know how to treat your regular clients satisfied :)

If you don't have a membership edit spy you losing out eight I hope with prices it helps with almost anything you need great deals we're at the membership allow you to do things others can't do get one that would be the best thing you do if you were in to electronic store just about anything

The benefits were a true value for our family! We were able to secure a great deal at time of purchase without worry about a price drop in the near future. While we kept all three purchases made (appliances and laptop), knowing we had up to 60 days to return if there were any issues was a huge weight lifted off our shoulders. We still have a full year of membership to enjoy.

Great Value for Frequent Shoppers: If you shop at Best Buy regularly, the membership pays for itself quickly through shipping savings and exclusive discounts 1. Extended Returns: The 60-day return policy is a standout feature, especially for tech purchases where you might need more time to evaluate 1. Streaming Perks: Members get free trials for popular services like Apple TV+ (4 months), YouTube Premium (3 months), and Apple Music (4 months), adding up to over $100 in value 2. Early Access & Member Events: You get priority access to hot product releases and special member shopping events.

I was having trouble getting an online order completed so I went to the store to complete my order. I received excellent help from the leadership team as they reached out to banking company to correct their internal issues. Total process took about 20 minutes to fix but the leadership team member knew what to do, who to call with the banking company and helped to complete my online order which I received at my home address in less than a week.

Okay, this is by far the best thing you can do if you’re a frequent buyer at Best Buy. It’s a no-brainer. You get your money back instantly. I pretty much purchased my membership and paid it off with my first purchase because I saved the exact amount. I can’t wait to continue using it because you give me crazy discounts. I wish I had purchased it sooner.

The one frustration I have is that it is very difficult to put a purchase on a correct account if an incorrect one was done initially by accident. I still don’t think it was switched correctly. Only one person in the store could do it. I tried to cancel the order as soon as I found out what had happened and was told to fix it when the product came in. It was not as easy as they made it sound and once again I don’t think I got credit for it. Other than that I am happy with what I have.

The membership paid for itself. It was 50 dollars and 50 came off with the purchase. Extra time to return items and if it goes on sale they will refund

Amazing camera! The image quality is sharp and clear, and the autofocus is super fast and accurate. It’s lightweight, easy to use, and perfect for everyday photos and videos. Great performance for the price — highly recommend!