Customer Ratings & Reviews

I recently purchased the My Best Buy Plus membership ($49.99/year) and found it well worth it for frequent Best Buy shoppers like me. The free 2-day shipping is fantastic for small items like accessories, and the exclusive deals more than offset the cost—I even scored a $100 gift card on a purchase! The 60-day return window adds peace of mind for big-ticket items. However, some deals feel underwhelming, and I’ve seen mixed reviews about return issues. Overall, I think it’s a great value for convenience and savings if you shop at Best Buy several times a year.

I've had the My Best Buy Plus™ membership for a while now, and it's been a great experience. The biggest thing for me has been getting early access to sales. I was able to get a new monitor during a member-only event, and it felt awesome knowing I got a jump on the crowd. The 60-day return policy is also huge—it gives me plenty of time to set up and test out my electronics without feeling rushed. I also appreciate the free shipping, especially since I live a little far from the store. Overall, the perks really make the membership feel valuable and worth the small annual fee.

Love Best Buy! However….Geek Squad installer never answers our text or returns our calls when we have an issue with our new television. He even gave us his work cell number. Even our local BB manager can’t get them to call us. The “in store” Geeks are very helpful. Membership is beneficial for installation only basically.

I signed up for Best Buy Plus a few months ago, and it has already paid for itself. The free two-day shipping alone has saved me multiple trips to the store, and the exclusive member pricing knocked a big chunk off the laptop I bought. What really stands out is the extended return window. It takes the stress out of making big tech purchases because I know I have time to test things properly. The everyday perks add up quickly too—free trials, extra points on purchases, and early access to deals. During busy sales seasons, it feels like having a head start over everyone else. If you shop at Best Buy more than a couple of times a year, the Plus membership is a no-brainer. It combines savings, convenience, and peace of mind into one package. Highly recommend.

This membership gave me significant rewards on my recent monitor purchase. Note that the rewards will all be in store credit. The extended return window has already come in handy.

Membership is a great value! Ive used the unlimited Geek squad support many times and had great service. The included discounts and warranties on appliances and hardware is excellent.

Very excited that I purchased the Plus Membership when I purchased my new Macbook computer....being a member has allowed me to utilize the benefit on several occasions. Appreciate the fact that the salesperson let me know about the savings.

I wanted to purchase a 65 inch Samsung TV. First time I went in had a nice young man explaining the difference between Samsung and LG. I went home and I price checked other places. I went back to Best Buy with the thought that I am purchasing a TV. I had an older sales rep. I told him what I want to purchase and he told me that they did not have that tv. He showed me one for $1299. I stated I don't want that. He at that time said to me take it or live it and "I'm done with you" and he walked away. I was thinking of walk out but a nice men asked me if he could help me as I was walking out. Was very helpful and I always had great help with phones tablets, so I purchased the tv. after my purchase was completed , I asked to see the manager. Told him what occurred with the sales person. He apologized an d said it was good that I told him about that service. The delivery was set up for 1 day after my purchase. I was very surprised that best Buy Buy employs people that really don't want to be there and deal with the public. That is why I gAVE A "3"

If you are looking for added benefit and frequently shop Best Buy, then this is for You. They will allow a price match for up to 60 days after purchasing a product if the price suddenly drops within 60 days. Makes sense right?

I bought the basic member plan 1st. But then I bought a new computer and repaired my old computer. So service agent suggested upgrading to Premium plan since it would cover the diagnostic and repair on my old computer. So it really worked out right away. But now I will have the added benefit to build a service relationship with BEst buy throughtout the year. Only negative was on geek squad. They did repair my old pc well and set up my new computer. But they reinstalled and upgraded microsoft office/one drive for me and forgot to update numerous settings that were disconnected due to this approach. Had to reconnect by HP printer and noticed all my excel files were now xlsw not xls.

It is comforting to have a safety plan with my expensive electronics and the store credit that I got for purchasing things is nice. The sales that I get from being a member don't usually seem to be stuff that I would be interested in, but for others it may be nice.

This membership offers exceptional value. The member prices are fantastic, and the unlimited Geek Squad support is a huge plus. I also appreciate the peace of mind that comes with purchasing protection plans for our items.

They offer good perla but only if you are a frequent buyer, otherwise not really worth it. However, the return policy makes its value really high

While i did love it at first, seems when the glow falls from the petals and the hidden scarcities take in account limitations that there's an even better version and you don't get the return policies the same if you buy from online than in store. found that out after being hospitalized, coming out to return a laptop i was having issues with 2 day after 30 days. now i have a boat anchor of a laptop. But for everything else i would highly recomend getting it .,.,.

The app is great to manage everything. It even has a feature to alert you when your prior purchases go on sale so you can see if it’s now lower than what you paid so you can get a refund for the difference!

I decided to sign up for the My Best Buy Plus™ membership, and it’s been totally worth it so far. I recently had to return a gaming laptop, and the whole process was super easy and stress-free thanks to the added flexibility and extended return window. I also really appreciate the free shipping and exclusive deals, which make shopping for tech a lot more convenient. Overall, the membership gives me peace of mind and a few nice perks that make buying (and sometimes returning) big purchases feel a lot smoother.

I love my membership care it gives me the freedom to buy what I need. I don't know a lot about computers. When I need help they are always there. In the past I bought a T.V. cellphone, Radio and, iPad. Recently I bought two phone chargers. Thanks best buy.

This membership has been a great investment for me. The exclusive member pricing has already saved me more than the annual cost, and the added benefit of free shipping with no minimum has made online shopping far more convenient. I especially appreciate the unlimited Geek Squad support—it gives me real peace of mind knowing that I can get help when I need it without worrying about extra fees. Best Buy Plus has made me feel like a valued customer. The ease of returns, early access to sales, and consistent perks reflect that this isn't just a gimmick—it actually adds value to my everyday purchases. I’ve used it for tech upgrades, household essentials, and even gifts, and it’s paid off every time. The overall experience has been smooth, reliable, and worth recommending. If you're someone who shops at Best Buy even semi-regularly, this membership pays for itself quickly.

I recently purchased a Best Buy Plus membership when I bought a new computer, and I couldn’t be happier with the experience. The membership more than paid for itself — I was able to take advantage of the price match benefit when the price of my computer dropped $400 just two weeks after my purchase. Best Buy honored the lower price without any hassle, which saved me a significant amount of money. On top of that, I earned enough reward points through the purchase to receive certificates that fully covered the cost of the membership itself. It felt like a win-win all around — great customer service, real savings, and valuable rewards.

This membership has a great value for its benefits , specially the 60 day return policy