Customer Ratings & Reviews

I’m very happy with this espresso machine. It’s extremely easy to use, even for someone who doesn’t want to spend time adjusting settings. The coffee quality is excellent, with rich flavor and great aroma. Cleaning is simple, and the overall design feels solid and well made. It makes café-style drinks at home without any hassle.

I purchased this membership because I felt it would help me when making my purchases. It certainly has since getting the membership. I have purchased a refrigerator and iPad Air and I have other things that I'm thinking of getting. Getting points for these items has been great knowing I can use them in the future

This membership has a great value for its benefits , specially the 60 day return policy

Thr best buy young lady extremely helpfull with addressing switchover from old S8 Samsung also a Samsung rep on premise help in down loading notes and important items Thanks to Best Buy Employees Jim

I was looking for a TV for my mother for her 64th birthday because she's home bound due to illness & age. She loves this TV it shows a beautiful quality picture. This wasn't the one I went in the Best Buy deal to buy but with the help of the sales guy I walked out a happy customer. And my mother enjoys it everyday.

BestBuy Sellers helped me to understand the sales deals throughly and customer benefit of membership (best buy plus) and also compensating online competitive price. Secondly I love the Apple Pro Max - M4 Chip it is ultimate. Always purchasing Store Purchase is a best choice forever, I got a full satisfaction. I amazed with the Apple MacBook Pro max -M4 , within 5 days I m mastered apple MacBook usage , for me it is great experience especially 2 decade Microsoft employee.

I used to be able to get my money's worth, but this past year fell a bit short. Not sure if my habits changed or if there are fewer offers. Worth it if you're buying big ticket items and it pays for itself.

I signed up for Best Buy Plus and I’m genuinely impressed. The exclusive discounts, fast free shipping, and more flexible return policy make shopping so much easier and worry-free. Their customer service is also very responsive and professional. If you shop for electronics often like I do, Best Buy Plus is definitely worth it. It saves money and the overall experience is noticeably better. Highly recommended

Bought a HP Slim Desktop on 12/14/25. Was not told it was a "refurbished" unit. When asked about getting a bigger hard drive, the salesman went up front and got one. He was polite and efficient, but evidently he sold us the wrong drive. He brought up a SATA instead of SSD M.2. I had to research and order my SSD M.2 online and purchase another drive.

Always been happy with any service we've received from Best Buy. Our experience this time was no exception and everything worked out in a timely manner and completed as planned. The Geek Squad third party services were excelent and couldn't have set it up better. Everyone did their job and was very courtious and clean. Made sure we were happy with and agreed to what was done or said. Very happy with our new built in 27" KitchenAid overn with convection and Air Fry. Never had Air Fry before do to space so this will be great once I learn the in and outs.

It helps me get a discount on thing I purchase, and I been a member of BestBuy fo a long time, having this is exclusive to be part of a tech m the biggest tech store and the offer is reasonable especially if you have a price match .

Definitely can save you some money on purchases here and there but, it is another subscription you must keep track of that can cost you more than you save through out the years

The My Best Buy Plus™ membership has been an incredible investment, providing exclusive member deals that consistently offer significant savings on a wide range of products. Whether upgrading my electronics or making everyday purchases, the discounts have made a noticeable difference, and covered the membership cost with just a few purchases. One of the standout benefits for me, personally, is the extended 60-day return and exchange window. Having extra time to fully test a product before committing is invaluable, especially for tech items where real-world usage matters. This flexibility sets the membership apart and makes shopping at Best Buy a low-risk experience. I have even found myself willing to go through the hassle of purchasing a more expensive item on Best Buy, then going through the process of price matching, just so I can enjoy the perks that come with this membership. For those who frequently shop at Best Buy, the combination of member-only pricing and extended returns makes this membership an easy recommendation. It enhances the shopping experience and delivers long-term value far beyond its cost. I just renewed recently, and will continue to renew as long as the value remains exceptional!

As new homeowners, we quickly realized how many essential items we’d need—and Best Buy became our one-stop shop. Signing up for the Best Buy Plus membership was one of the smartest moves we made. We expected to buy a few electronics, but we were blown away by how much more we were able to get—and save on. We picked up a new TV, sound system, Xbox controllers, and even a washer and dryer with full installation—which made the whole process incredibly easy. The Plus membership perks didn’t stop there. We also grabbed a vacuum and outdoor essentials including a lawn mower, blower, and weed whipper—all part of a great deal shipped directly to our home. With exclusive discounts, free shipping, and fast delivery, the membership paid for itself in no time. It saved us time, money, and a lot of stress during a busy transition into our new home. If you’re moving, upgrading, or just want great value and convenience, I can’t recommend the Best Buy Plus membership enough!

Anytime I have purchased something from Best Buy, I have been very impressed. Our last purchase was a 65 inch OLED television. Free delivery and only $50 to take our previous TV! The year before, I purchased an automatic starter for my car through the Geek Squad! The best thing for these cold winter mornings! The customer service is superior.

No-hassle return for a monochrome HP printer I had purchased 18 months earlier along with a 5 year Geek Squad protection plan. I also received credit for the new print cartridge I had just installed. The first thing I purchased with my store credit was a Best Buy membership that would cover ALL my new purchases instead of purchasing a separate protection plan for every purchase. The annual membership is more cost effective (e.g. I paid for a 5 year contract on the HP printer but lost the extra 3-)1/2 years of coverage when I returned it.)

Membership happened within a sale, and from beginning to end the process is relevant to our needs as consumers. 60 day price guarantee. In addition to the overall membership rating...Before Delivery, setup, and questions answered from the crew, what BestBuy did for me was help me simply change my selection over the phone when I chose a different w/d unit for our house. It took less than 10 minutes and it was all over the phone. Later after the sale I went and purchased the 5 year warranty directly at the stores check out which took less than 3 minutes.

Great membership for ease of mind when buying electronics

Great service, easy to work with and always ship on time

So back several years ago as a bestbuy credit card holder, i used to get 45 days return but that quickly change. Infact i even had the gamers club membership where bestbuy would give you 20% off on just about any game except the super popular ones but still awesome. I do wish they would bring that back. Anyways fast forward to today and now you have a meager 15 days return which makes things difficult if your product malfunctions you are pretty much stuck with it unless you buy the additional protection plan. I purchased this membership solely to have peace of mind on returning a product if it malfunctions or doesn't perform as the manufacturer states, this happened to me with a Segway Ninebot Max G2, things have been fixed on it now but it took several months of us being beta testers. So if you want to be able to have a 60 day hassle free return policy, please get this membership, its definitely worth it. There are other perks included like getting $5.00 rewards when you spend $100.00 on a product. For me its not a big deal to earn points as i spend thousands yearly here but with this new paid membership i no longer have the need to do that in order to keep a specific membership status. I will eventually upgrade to the total protection membership but need more customer experience feedback before i spend $130.00 more per year. Anyway, its worth it and i highly recommend it as a customer to you another fellow customer.