Customer Ratings & Reviews

membership makes shopping for electronics or household tech “less risky”: easier returns, guaranteed support, and the ability to buy with confidence knowing your devices are covered and support is available.

My first use of this enabled me to return a RokuTV within 60 days for a larger and upgraded version to the Plus Series with 0 hassle. Membership honors a 2 day delivery schedule yet after an unavoidable flat tire and subsequent delay for days after a weekend, they assured me delivery would follow the next day and it was. Their communication and commitment to my satisfaction was authentic and immediate. An unheard of practice in my experience these days.

I understand and agree to the guidelines. In my reviews, I will focus only on the product and my personal experience using it. I will provide clear and honest details about what I liked or disliked, and all reviews I submit will follow the Terms and Conditions.

Wow. I went to a couple other stores nearer to my house, looking for for a new refrigerator. Nobody wanted to help! What is that anyway my brain said go to Best Buy. I did. As soon as I walked in the door, the greeter was there of course and she said do you need any help? I said yes actually I do. She promptly found a nice person to help me and he did a wonderful job. His name is Tim and I think he deserves a raise not only was he patient, thorough, with a great attitude, but he was efficient as well. This is a good mix and resulted in sale and happy customer so far. Now delivery day hopefully that goes as well. I expect it too. I love Best Buy. There should be a song.,”Ooooh Best Buy we loooove you.”

I wish I signed up for this membership sooner. I thought it was a lot more expensive. I have already gotten my money back. I get quite a few visitors from foreign countries. Apple products are a lot more expensive where they come from. So they get a chance to shop the already cheapest prices in town and save on top on top of that with my membership. Of course I get the points. It’s a win-win. Thank You!

like protection plans, but think the details of the plans and the process of using them might be more clearly indicated on the website

“I signed up for My Best Buy Plus and it has already paid for itself. The free shipping is super convenient, and the member-only pricing has saved me money on a few big purchases. I also like the extended return window, since it gives me peace of mind when buying electronics. Signing up was easy, and I can see all my perks right in my Best Buy account. If you shop at Best Buy regularly, this membership is definitely worth it.”

Best Buy did a good job highlighting the benefits of the My Best Buy Plus membership when I was in the store a few years back. I’m not typically one to join a membership with an annual fee, however the value provided is actually there and not overstated. I tend to use Best Buy for Christmas, birthdays, and my wife’s home office. Combined, I’ve been able to use a number of different deals for each occasion and have saved a good bit since I started the membership a few years back. The exclusive member deals are actually pretty good (with a good variety) and make it feel like you get a premium discount compared to non members. Overall, I’m happy with the purchase and wasn’t hesitant to renew after the first year. I’d recommend for anyone who uses Best Buy 3+ times per year.

Membership is great value if you are buying an expensive item and are getting immediate money back on it through a deal. The member-only sales leave a little bit to be desired though.

jury is out on this one, I have not had the opportunity to use it yet

I’m very happy with my Best Buy Plus membership. The exclusive discounts and special pricing really make a difference, and I’ve already saved money on big purchases like my TV. The free shipping is a huge bonus, making shopping much more convenient. What I appreciate most is the peace of mind that comes with member benefits, plus the extra offers that pop up every now and then. Overall, it feels worth the cost and makes me enjoy shopping at Best Buy even more.

This is a really good membership. I have really benefited from the 60-day price match benefit part of it because I got it it around Black Friday time but I think it could be good anytime of the year.

I recommend the membership because it automatically pays for itself. In addition, it guarantees you technical support if you have any problems with your items, and the customer service is excellent.

Primarily I renewed my membership at Best Buy because I was adding hardware to my home office in preparation for starting a new work from home contract I had coming up. So it was important that I have multiple monitors and that I have the flexibility to trade in if my original pick proved to be unsatisfactory.

I am happy with my new stove. Also a few months back I bought a fridge and also like that. I was able to use some gift cards and cash back and the sale was going on. Thankfully. What a blessing and a sweet man named Michael helped us with both our pitches. He was so sweet.

So back several years ago as a bestbuy credit card holder, i used to get 45 days return but that quickly change. Infact i even had the gamers club membership where bestbuy would give you 20% off on just about any game except the super popular ones but still awesome. I do wish they would bring that back. Anyways fast forward to today and now you have a meager 15 days return which makes things difficult if your product malfunctions you are pretty much stuck with it unless you buy the additional protection plan. I purchased this membership solely to have peace of mind on returning a product if it malfunctions or doesn't perform as the manufacturer states, this happened to me with a Segway Ninebot Max G2, things have been fixed on it now but it took several months of us being beta testers. So if you want to be able to have a 60 day hassle free return policy, please get this membership, its definitely worth it. There are other perks included like getting $5.00 rewards when you spend $100.00 on a product. For me its not a big deal to earn points as i spend thousands yearly here but with this new paid membership i no longer have the need to do that in order to keep a specific membership status. I will eventually upgrade to the total protection membership but need more customer experience feedback before i spend $130.00 more per year. Anyway, its worth it and i highly recommend it as a customer to you another fellow customer.

The My Best Buy Plus membership is a paid subscription service offered by Best Buy that provides various benefits to its members for an annual fee of $49.99. One of the primary benefits of the My Best Buy Plus membership is free 2-day shipping on eligible purchases. This perk can be especially useful for those who need their purchases quickly. Additionally, members receive exclusive access to special events, discounts, and products. The membership also extends the return window for most products to 60 days, providing customers with more flexibility. When compared to other membership programs, such as Amazon Prime, My Best Buy Plus offers similar benefits, including fast shipping and exclusive deals. However, it lacks some of the premium perks offered by Amazon Prime, such as streaming services and music benefits.

Very pleased and truly cherish the value that I get out of my membership. I love shopping with Best Buy and this allows me to get the most out of my money while it pays for itself in the long term.

Alejandro Ibarra exceptional sales supervisor, his was very attentive to my request!! Dayana and Nelson great sales representatives!! I couldn’t find my TV WITHOUT THEIR HELP!! Thank you BB to have those people on your team!! Great!!

The Best Buy experience with consult,purchase, and installation has been excellent. I’ve been surprised at how well different departments have communicated to insure our home theater upgrade was completed on time and minimal hassles.