Customer Ratings & Reviews

This membership is real value and getting good protection on the products we purchase from BestBuy. I enjoyed being a member.

Great advantage having Best Buy Plus membership. Worked great with free install service for our 100" TV. Wasn't Geek squad but a Third party install. Still did an amazing job and picked up all there supplies and area before leaving.

Initially, my wife and I were going to decline this membership. However, our LG representative salesman encouraged us to go ahead and purchase it, with the anticipation of potential price matches down the road. To date, we have lowered our purchase price by $200. So even with the roughly $50 membership price, we are net positive $150. We are glad we purchased the membership.

Excellent Experience at Best Buy! I had an amazing experience shopping at Best Buy! The staff was super helpful and knowledgeable — they answered all my questions and helped me choose the perfect product. The checkout process was smooth, and the item was well-packaged and ready on time. I really appreciate the quick delivery and great customer service. Everything worked perfectly right out of the box! Definitely a 5-star experience — I’ll be shopping here again soon!

This membership has really paid for itself over an over time a time again sits just amazing on all the discounts that I have received being a member. What u waiting for sign uP NOW

I wish there was more chances for better deals. I barely got my money out of the service last year. Worth it but only if the price stays the same.

I have been a best buy member for years. Everyone has their store that they have to be a member. This is ours. All of our electronics are bought through best buy. We knkw we are getting the best product and Best buy stands behind their products. The only store i have never had an issue with getting assistance to figure out an issue or replace a product. They also have trade in options which we use to upgrade computers. We always used Lake Geneva WI bestbuy, I have since moved to another state and we do NOT get the same customer service here. So I just buy online now. Lake Geneva set the bar high!

When stepping into a Best Buy store, you are immediately enveloped by a vibrant atmosphere filled with the hum of exciting technology and the buzz of eager customers. The layout is thoughtfully designed, making it easy to navigate through aisles brimming with the latest gadgets and electronics. From cutting-edge televisions that promise to deliver breathtaking visuals to sleek laptops that embody both style and performance, each section invites exploration and discovery. The staff members are often friendly and knowledgeable, ready to assist with any inquiries you might have. Their expertise can help demystify complex tech specifications or recommend the perfect device tailored to your needs, from gaming consoles to smart home devices. In addition to the impressive selection of products, Best Buy also offers a range of services, from installation to tech support, ensuring that your experience is seamless long after your purchase. The store ambiance is further enhanced by attention to detail, with interactive displays that allow you to test out products before you buy. Overall, a visit to Best Buy is not just about shopping; it's an engaging experience that caters to both tech enthusiasts and casual consumers alike, making it a go-to destination for anyone seeking the latest in electronics.

I bought the My Best Buy Plus membership when we purchased a new TCL framed television. The cost of the membership has more than paid for itself because we were able to secure refunds for price drops on our item within 30-60 days of our purchase.

Membership is a real value, Member prices plus unlimited Geek Squad support are great. The fact that I can get money back on a previous purchase that goes on sale cheaper than I paid is the main part that sold me, and I have I benefited already once before. Also love the peace of mind of getting protection plans on our purchases.

The membership provides great benefits and protection for my products. It also gives me member discounts and the extended return period which is very useful.

This membership offers excellent benefits like exclusive deals and extended returns. It’s very useful and worth it for frequent shoppers. Highly recommended.

My Best Buy Plus has been an excellent experience for me so far. The membership benefits feel real and useful — especially the exclusive deals, faster shipping, and extended return window. Everything has been smooth and convenient every time I’ve used it. It definitely adds value if you shop at Best Buy regularly. I’m very satisfied with the service and the overall quality of the membership

Definitely real value, but the upgrade is most buck for money, since it automatically buys any protection for your product. Protection is definitely not cheap so it’s good they include it for every device in the upgrade plan.

Membership is worth it with geek squad support you have great value and confidence that something breaks it'll be taken care of and a special bonus a $50 makes it even better deal

I like having this membership because there are many opportunities to get your money’s worth and then some after a purchase or two. I would like to see exclusive coupons (such as 25% off one item) with a dollar limit, that may or may not be combined with member pricing. This way, I can feel like I’m getting member pricing on something that isn’t marked down. I would also like to see discounts on installation services. These are just ideas. I do enjoy the reward certificates and free delivery.

Having this membership is good if you buy a lot from Best Buy, but my spending habits have shifted, and it's not making as much sense to keep my membership anymore.

Fantastic Value — Best Buy Membership Pays for Itself! I’ve been a Best Buy member for a while now, and I can confidently say it’s been one of the best memberships I’ve signed up for. The savings on purchases, exclusive member deals, and special discounts have easily covered the cost of the membership. One of the biggest perks for me is the free shipping and faster delivery, which makes online shopping so much smoother. The extended return window is also a huge advantage — it gives extra peace of mind, especially when buying tech or gifts. The member-only promotions and early access to sales have helped me score some amazing deals that I wouldn’t have gotten otherwise. On top of that, the tech support benefits and protection plan discounts are really helpful, especially for bigger purchases like laptops, TVs, or appliances. Overall, the Best Buy membership is 100% worth it if you shop there regularly. It’s saved me money, time, and stress — highly recommend it to anyone looking to get the most out of their tech and appliance shopping!

Great help!! Love the Surface and Ash was terrific finding just what I wanted and needed!!

I love my new game it is fun and interesting. A twist on normal shop games. Although i am disappointed in the shipping. I paid to get it early instead of doing the free shipping. It came late. I received it on the day free shipping would have had it here. So i am angry that i had to pay for shipping if i didn't get it any earlier.