Customer Ratings & Reviews

Best decision worth the purchase really recommend it

The best decision I could have made to get the best deals

Our experience with the recent purchase and installation of the Frame Series TV was far less than expected. While the sales process was excellent—the sales person was knowledgeable and helpful—the installation service, for which we paid extra, did not meet our expectations. The delivery and installation date was rescheduled twice, and throughout the process, we were not provided with a definitive installation time. This lack of clear communication left us uncertain and inconvenienced. On the day of installation, we waited all day for the technician, who finally arrived just before 7:00 PM. To make matters worse, all of the equipment was transported in the back of his pickup truck, exposed to the rain that day. It became apparent that the installer was unfamiliar with the product when he referred to the manual to determine how to properly mount the TV. He was at our home until almost 9:00 PM, which was much later than anticipated. After he left, we discovered several issues with the installation: the sound bar was angled away from the wall because it was mounted before attaching the frame to the TV, the TV itself was not level, and the mounting was not centered on the wall. Overall, we were very disappointed with the quality of the installation service. The workmanship did not reflect the standards we expected, especially considering the additional cost paid for professional installation.

I think the Plus membership is a good value and seems to have enough benefits and discounts to make it worth the price.

Best Buy has good equipment and quick delivery. I never expect what I am getting from. I can read him hundred percent over 100.

So far membership has been great!! Good deals and discounts all around!!

I wasn’t sure if the door alarm on my refrigerator was working properly. The technician, lock LOC came on time, looked at the refrigerator, and confirmed that everything was good. He was very professional, and I have been impressed with Best Buy service.

Customer service is great, thank you. I like shopping in best buy

This membership was recommended to me during my purchase of a washer and dryer to save money immediately. Now I have a yearlong membership that has paid for its self already.

I signed up for the My Best Buy Plus membership recently, mostly out of curiosity, and it’s actually been pretty handy. I bought a 13” iPad Pro not long ago, and having free shipping and a longer return period was a nice perk. It’s little things like that that make the membership feel worth it. I’ve also caught a few deals early, which helped when I wanted to grab some accessories without spending too much. Overall, if you shop at Best Buy a fair bit, the membership just adds some nice extras that make the experience smoother.

Membership is great as it gives you confidence on the brand and service.

Great services offered by this membership! Have used this several times in the past!

This membership is a great value. I can get more discount for some items and I can get reward or coupon after spend money with Best Buy.

Great product. Manager is very knowledgably and helpful.

Great++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

I purchased a Samsung monitor that I use as a television. I was a little unsure that this would work but, it has been great. The Geek Squad set it up and explained how to use it. Everything went smoothly and your tech department was very helpful when I called with any questions.

I'm excited about this membership and look forward to big savings.

Excellent benefits. I wasn't sure till sales rep explained clearly to me.

I am so glad I got Best Buy Plus membership. It has saved me so much money in the long run! The ability to have a longer return window for purchases, and to get a price match within 2 months of a purchase is fantastic.

This memberships is a great value to have with good discounts on for products you want to buy