Customer Ratings & Reviews

Applied for a BestBuy Visa and was approved in minutes. Bought an Hp Omen Laptop and got zero percent interest for 24 months and purchased the membership . Everything you need in one app to save on purchases and gain points toward future purchases. Also the ease of managing your payment and bill.

Best membership purchase! The extended 60-day return option is great, we had an issue with a product and were able to return it with no problem. The exclusive pricing is a great bonus we’ve used many times. Overall great value!

Great value for the price. I get my cost back every year. Good support and returns.

Best Buy replaced a large screen TV that developed a screen problem. No hassle, just prompt, courteous replacement. New TV was delivered and installed by courteous Geek Squad. We are very pleased.

I went into Best Buy to purchase some rear channel speakers for my surround sound system, after getting all the information from your sales staff he helped me locate the speakers I needed but they were no longer available so he helped me with finding info on some that would work but unfortunately not from BB, so I inquired about a Apple Watch is which he was extremely helpful answering all my questions so I purchased the apple 10 series watch and couldn’t be happier! Plus my membership saved me money!

I’m a new member to Best Buy, bought a lap top, very friendly and helpful members!

I joined the membership when I bought the new TV. The sales person strongly recommended me to join and mentiones about the price match within 60 days. He sold it to me with the value point. During the labor day weekend, I checked the bestbuy ad and the TV that I bought was on sale. I bought the receipt back to the customer service and they honored the new deal because I was a member. If I were you, don't miss the chance to get this membership.

When I got the new washer, I didn't know how to use it properly. I almost wanted them to take it back. I called and got Valerie on the phone. Then I went back to the store and we saw Jim, who was really great. He told us how to stop the machine, if we wanted to add another Item in, and how to start it up again. I was just concerned about how much water and If I had enough soap in the machine.

I only got this as there was a promotion to get $40 rewards on something I was buying anyway - Plus level was $50 so I figured it get at least $10 within the year. 60 day returns is nice, though only as the normal 15 day return period is ridiculous. The Member Only sales have been mid so far.

Good Afternoon, I’m reaching out in hopes of a resolution. I went into Best Buy here in Altamonte Springs, FL 32714 store #509. I went to make a transaction for an item that was above a tag priced at $129.99. The product was Beats Pro 2. When the cashier completed the transaction she said the item was $249.99. I immediately questioned the PRICE. I spoke w/ a manager he gave me an unexpected explanation regarding the price. As a consumer & a Best Buy cardholder who’ve made big purchases and currently have a ZERO balance w/ Best Buy. It’s NOT my problem that the tag should have been REMOVED. I selected that product based off the tag. I feel it should have been an Employee training moment and me as the consumer with a EXCELLENT payment HISTORY, should have been HONORED that displayed tag price for the $129.99. I’ve went through ALL the proper chains of command. And the issue is still NOT RESOLVED. If someone with decision making abilities can respond to this email w/ a resolution I would appreciate that in a timely manner. See attached photo of item & price displayed. I’m almost 100% certain that the tag is no longer DISPLAYED and was REMOVED soon as I departed the store. Please again RESPOND in a timely manner. Thank you in advance regarding this issue.

Totally worth it if you shop at Best Buy even a few times a year. The membership makes big purchases like laptops and camera gear stress-free. Plus, the 24/7 support actually helps — no endless holds or transfers. A solid value for anyone who buys tech regularly. And you revive $100 back so you’re basically paying nothing for it.

Love the peace of not having to worry about getting the best deal or returning items. Great deal and peace of mind. Always a great value and love the service always there for me at Best Buy!

Just got the plus membership and already seeing benefits. I like the added warranty coverage and quick savings on pricing already paid for itself before I even finished my Christmas shopping!

An employee at Best Buy helped me sign up for the Plus membership, and I’m really glad I did. They explained all the perks clearly — faster shipping, better return options, and exclusive deals. The whole process was quick, and the savings have already made it worth it. Honestly, if you shop at Best Buy often, this membership pays for itself fast. Great service and solid value.

Best Buy plus membership is well worth the membership fee. The perks make it definetly worth while.

The My Best Buy Plus membership has been a great value so far. The exclusive member pricing helps save money on tech purchases, and the free shipping makes online orders easy and fast. Having extended return windows and access to Geek Squad support adds real peace of mind. If you shop at Best Buy regularly, this plan quickly pays for itself.

My only issue is that I can't seem to find out how to redeem the 100-dollar gift card that the salesmen told me we got with the purchase

This membership provides exceptional value. The member-exclusive pricing and unlimited access to Geek Squad support are highly beneficial. Additionally, the included protection plans offer significant peace of mind with every purchase.

I recently purchased the 150-inch Ambient Light Rejecting (ALR) screen from Best Buy, and it has completely transformed my home theater experience. The screen’s massive size delivers an immersive viewing experience, making movies and games feel larger than life. Installation: Mounting the screen was straightforward, thanks to the clear instructions provided. Despite its size, the frame is designed for easy assembly, and with the help of a friend, we had it securely mounted within a couple of hours. The build quality is robust, ensuring the screen stays taut and wrinkle-free. Performance: The ALR technology works wonders in my living room, which has a fair amount of ambient light during the day. Even with the curtains open, the screen maintains vibrant colors and deep blacks, significantly reducing glare and washout. This feature alone makes it worth the investment for rooms that aren’t completely darkened. Image Quality: Paired with my 4K projector, the screen displays crisp and clear images. The color reproduction is accurate, and the contrast levels are impressive, bringing out details in both bright and dark scenes. Watching sports, movies, and playing video games has never been more enjoyable. Overall Satisfaction: I’m extremely satisfied with this purchase. The 150-inch ALR screen has elevated my home entertainment setup to a professional level. I highly recommend it to anyone looking to create a cinematic experience at home, especially if dealing with ambient light is a concern.

I purchased a one-year membership and so far this has proven to be very helpful. I am a knowledgeable PC user but moving peripherals from my Windows 10 machine to my new Windows 11 machine was difficult. Microsoft has a big problem and I expect to see massive Windows 11 fixes/changes in the near future. A truly weak OS!