Customer Ratings & Reviews

This membership offered some good discounts. If you wanted to buy items that included such an offer. Other items I was shopping for we’re not discounted by being a member.

Love being able to get support from employees and being able to find the lowest prices!

This membership is a great value, to me and getting the product i Love my product it been a big savings for me

I just bought it, used it on the new washer/dryer. I will soon be in the market for a new computer so will be using it again.

Going to Best Buy the best thing you can ever have they work with you very well

My new membership is critical as it extended the return date for a TV I purchased, but I never opened the box for three weeks.

so far the membership has been worth it. I was very hesitant to purchase it but said why not let’s see if it’s worth it money and it definitely is the extended return and Support is really nice.

Very good but larger discounts for members when items are purchased.

My general Best Buy experiences have been poor over the past several years. I thought maybe things had improved. I recently was in store for a new back up camera for my son’s car. It was fine, I got talked into the plan because of lots of deals and geek squad support. Since then I maybe a significant purchase of a tv and sound bar and speakers. I set the delivery and install date and had a few questions regarding the purchase. I tried calling the store but I can’t get a hold of anyone, even to just know if my contact was working so I could stop in in person. Not an option. I have emailed a few times with limited response. I called and let me name and number for a manager to call back but nobody did. I then learned that my tv is not in stock so the delivery was pushed out 3 weeks. I went in the store, of course my contact wasn’t working and someone else told me that I could not change my order or risk pushing the delivery out further. He also said my install might be complicated, that geek squad might not be able to do it, and if they couldn’t, the would just leave my tv on the floor. So basically, no customer support for a $5000 purchase, no value from geek squad, no timely delivery, and on top of it, I get bombarded with garbage emails flooding my email. So I think I am going to cancel my order, maybe just buy something in stock, install it myself, cancel my membership thing and my credit card. It just isn’t and enjoyable experience. Josh

I really enjoy having the extra time to returns items!

This has already paid for itself with my first purchase after the laptop i bought went on sale! No regrets

This membership is awesome. I should have gotten this many years back!

Big value. Thank you for all of the help and discounts!

Membership is a real value - peace of mind when one purchases products.

Bestbuy offers great offers and periodic certificate to redeem with membership. Value to buy

I couldn’t be happier with my purchase! The product exceeded my expectations in every way. The quality is outstanding, and it arrived even earlier than expected. The packaging was secure, and it was clear that care was taken to ensure everything arrived in perfect condition. Customer service was responsive and helpful throughout the process. I highly recommend this to anyone considering it—you won’t be disappointed!

My overall experience replacing and updating my Samsung cellphone was excellent. Customer service and technical support met and exceeded my expectations.

This membership was a true lifesaver, we bought a washer dryer combo set and the washer wouldent work it was replaced right away and we didn't realize there was a shipping bar in place and tried to operate the washer and needless to say it damaged the washer and we had to have it replaced again. Thank God we had this membership

Great value! Awesome discounts. Reward points/dollars!

This is excellent, absolutely love my membership!!