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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 37354 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 37,354 reviews
  • Rated 5 out of 5 stars

    Service with a Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value. It's a no-sweat way to have your devices checked over and then don't have to worry about how much it's going to cost at the time of pickup. Nice friendly service people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steven W.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wonderful experience shopping at Best Buy. I bought the drone as a Christmas gift and have not used it yet, but I am excited for nicer weather to experience it. The customer service was wonderful and I had a quick experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t see any reward on my recent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be more than 5 dollars. I don’t see any discount on my recent purchase

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Alicia! Thank you for reaching out to us. We can certainly understand needing support with your rewards account. To better assist, please reach out to us via social media. Our team will be happy to assist you on the following platforms:

      Facebook: @BestBuy
      Instagram: @BestBuy
      Twitter/X: @BestBuySupport BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    I bought it because of the woman who asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month and I had already gotten a 5 dollar coupon plus some exclusive deals on items relevant to me, so it seems it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for frequent shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership perks and extra savings make it worth it if you shop here often. Easy to use benefits and helpful support when needed. Good value overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth 50 bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this experience to amazon when buying electronics. I get free shipping, some early deals, and a few rewards. I originally got this to save a few bucks but ended up really liking the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has actual value and isn’t overstated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a good job highlighting the benefits of the My Best Buy Plus membership when I was in the store a few years back. I’m not typically one to join a membership with an annual fee, however the value provided is actually there and not overstated. I tend to use Best Buy for Christmas, birthdays, and my wife’s home office. Combined, I’ve been able to use a number of different deals for each occasion and have saved a good bit since I started the membership a few years back. The exclusive member deals are actually pretty good (with a good variety) and make it feel like you get a premium discount compared to non members. Overall, I’m happy with the purchase and wasn’t hesitant to renew after the first year. I’d recommend for anyone who uses Best Buy 3+ times per year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly fee vs. monthly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership is a paid subscription service offered by Best Buy that provides various benefits to its members for an annual fee of $49.99. One of the primary benefits of the My Best Buy Plus membership is free 2-day shipping on eligible purchases. This perk can be especially useful for those who need their purchases quickly. Additionally, members receive exclusive access to special events, discounts, and products. The membership also extends the return window for most products to 60 days, providing customers with more flexibility. When compared to other membership programs, such as Amazon Prime, My Best Buy Plus offers similar benefits, including fast shipping and exclusive deals. However, it lacks some of the premium perks offered by Amazon Prime, such as streaming services and music benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy will fix it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things are not made like they used to be so I really like my protection plan. If the items I buy do not hold up, Best Buy will fix it for me. They automatically add my warranties when I make a purchase so that I don't have to locate them and they answer any questions I have. I even earn discounts on future purchases when I buy the items I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save $$$ on TV installation and a Denon AVR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, Julio and his partner (embarrassed I can’t remember his name) came out to my home to install my new LG 77” TV and could not get it to work. They tried everything and finally it was felt that either my 10 years old AVR was not compatible or there was a flaw in the new TV. Julio ordered a new, replacement TV and within 7 days they were back with a new unit. In the meantime, I realized that my AVR was 10 years old. My membership saved me $150 on a new Denon AVR and I saved $150 on my TV wall mounted installation. When Julio hooked my new AVR to the TV they had previously installed, everything worked perfectly. Thanks to Best Buy and their incredible team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The low price guarantee has come in handy as I received a refund for the price difference when the items I purchased went on sale after I purchased them. Good customer service perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus™: A Shopper’s Dream for Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus™ membership has been one of the best investments I’ve made for my shopping experience. Here’s why I highly recommend it: Exclusive Member Benefits The membership offers exclusive deals and discounts that are not available to regular customers. I’ve saved a significant amount on electronics and accessories, making the membership more than worth its price. Extended Return Period The extended return period is a lifesaver! It gives me peace of mind knowing I have extra time to decide if a product truly meets my needs. Free Shipping Free shipping on most items has been incredibly convenient. I’ve ordered everything from small gadgets to larger appliances, and they’ve all arrived quickly and without additional costs. Special Access Being a Plus member means I get early access to special sales and events, including Black Friday and other holiday deals. It’s a great way to snag popular items before they sell out. Easy Enrollment and Management Signing up for the membership was quick and hassle-free. Managing my membership and benefits through the Best Buy app is simple and intuitive. Verdict The My Best Buy Plus™ membership is perfect for anyone who shops frequently at Best Buy. The savings, extended return periods, and exclusive perks make it a fantastic value. I highly recommend it to anyone looking to enhance their shopping experience while saving money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we opened the account, the company has been a good partner in our purchases. The customer service has always been supreme, and we've been completely satisfied with every purchase we've made, except for one television that lasted 12 years and then stopped working. However, on our last purchase, the service we received from Geek Squad was fabulous, and we were very grateful for the installation once again. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price protection but not really

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value in his membership to me seemed to be price protection at the time I bought it. No one told me how to use the price protection I assumed it was an automatic notification. When I sqw the lower price it was not honored because it was not “ timely”. So ultimately I canceled it because that was really the only reason I got it to begin with

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with the Price Match 60-Day time frame can be difficult. You can certainly reach out to us for support with Price Matching current deals at any of our social media profiles. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has benefited us well, as we had to replace appliances in our kitchen and bringing able to price check is huge! We will be using the plus coverage again in Feb to price check and install a home theater and new kitchen range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, us unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game Changer for Tech Lovers – Best Buy Plus Yea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a tech enthusiast, I've always relied on Best Buy for my electronic needs, but becoming a Best Buy Plus Yearly Member has truly elevated my shopping experience. The perks and benefits that come with this membership are absolutely worth it, and I can't recommend it enough! First and foremost, the 60-day return policy is a standout feature. Unlike the standard return window, this extended period gives me the peace of mind to really test out my purchases. Whether it’s a new laptop or the latest gaming console, I can take my time to ensure it’s the right fit for me. It’s especially useful for those bigger purchases where you want to be certain before committing fully. Since joining the membership, I've saved a significant amount of money. The exclusive member discounts and offers have allowed me to snag some fantastic deals on items I was eyeing for a while. In fact, I estimate that I've saved over $200 in just the past year through various promotions and discounts offered to members. It's hard to beat that kind of value, especially when you're making frequent tech purchases. Additionally, the members-only access to special sales events has made my shopping experience even more rewarding. I’ve been able to take advantage of early access to sales and exclusive products that are only available to members. This has not only saved me money but has also made me feel like part of a special community. Overall, the Best Buy Plus Yearly Membership has been a fantastic investment for me. The combination of the extended return policy, significant savings, and exclusive access to sales makes it a must-have for anyone who loves technology. If you're considering signing up, I highly recommend it. You won’t be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus™ Yearly Membership delivers exclusive benefits, including extended returns, member-only deals, faster support, and enhanced rewards. It’s a valuable option for frequent Best Buy shoppers and tech buyers who want priority service and savings throughout the year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Credit card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great and benefits everyone that get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always get the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really helps if you need to use the Geek Squad. I always double check now though if they tell me my membership has expired. In the pass they have told me that and come to find out we were still active. We lost a printer that way.

    I would recommend this to a friend