Customer Ratings & Reviews

Was in yesterday for my computer to get a new hard drive that was suggested last week when I had it diagnosed. I was told at the time it would be $80. The person at the counter cancelled my plus membership without asking and said I had to sign up for Best Buy total plan for $179 unless I wanted to pay $350 for the hard drive. Uh,no, seems like blackmail and not ethical! I was pretty angry about the plan being cancelled without my permission. At this point the woman who did the diagnosis last week came in and took over. A much better experience, she went out of her way to work with me on the transaction and was much more pleasant. Still not happy at being blindsided when I expected to pay $80 and having to pay well over $200 to get the hard drive

Good to use in store n can adjust a price than normal member

I am extremely satisfied with my membership experience. The services provided are top-notch, and the staff is always friendly, professional, and attentive. I appreciate the value I receive and the sense of community that comes with being a member. The facilities/resources are well-maintained and accessible, making it easy and enjoyable to participate. Overall, I highly recommend this membership to anyone looking for quality, convenience, and a supportive environment.

This is excellent. The Best Buy Card Membership is a great option for frequent shoppers who enjoy purchasing electronics and tech products. It offers special financing options, reward points, and occasional member-only deals that can save you money over time.

Worth the extra time; but I am still learning the benefits. Worth it!

The membership has definitely been helpful and appreciated. I feel it's a great advantage and a big benefit with purchases and returns. So I definitely have let friends know about it.

This was a good purchase for us. As we were going to make additional purchases this year so we were able to accumulate some points and Best Buy money to put towards are new purchases.

I never sign up for these but seen I could get 50 off a item with it and I think it was only 40 so I saved money and since I’ve saved maybe 50 on other purchases so it’s a plus in all

Honestly, the Best Buy Plus membership is worth it. Free 2-day shipping, longer returns, and those extra discounts add up quick, especially if you’re grabbing camera gear or electronics. Pairing it with the Best Buy credit card just makes it even better since you’re stacking rewards on top of the perks. For $50 a year, it pretty much pays for itself.

Overall quality is less than expected, especially the lower pots/pans drawer. I should have found a display unit to look at before I purchased this product. It was not present in any nearby stores, but the ratings seemed good. My experience so far: The electronic control display panel is very hard to read (except for the clock) and all selections such as oven features are not lighted! Only a small red lighted, hard to see readout/ map is present on the central display to identify a burner that is active; and only a small red lighted readout is present on the display that says "hot" surface after a pan is removed. However, this "hot" indicator does not tell which burner surface area is hot. The front located burner control knobs do not have a lighted signal at the control knob to tell which burner the control operates, so it is hard to tell which burner it controls. Only a little, hard to see, unlighted burner map spot by the knob indicates the location of the burner associated with the knob. The front control knobs are easily turned on when brushing up against the range while working in the kitchen or passing by the range. Several times now a burner was accidently turned on resulting in a very hot pan and burner surface. Likely this condition would have caused damage if I had not noticed the problem. Do not leave pots/pans on the range top burner areas when not using the range! While cooking I noted that if I remove the pan I am using from a cooking surface to add something and quickly replace it, sometimes the burner stops operating even though the control knob is advanced. The oven works well heating up quickly and baking evenly. The convection feature is also nice to have. I would not purchase the product again.

I am still unsure on this program but it did save me some money overall on some expensive purchases. My issue is I am not sure if I purchase enough each year to justify the cost.

This membership is an AMAZING value. It has more than paid for itself with the amount of money it has saved me just from having it. Got it for free when I bought a MacBook Air but I will definitely be keeping this membership and renewing it when the time comes

We received a credit refund for the reduction in price of the laptop we purchased three weeks earlier.

While purchasing a new TV, the sales agent convinced us to also purchase a membership, as it saved us money on the purchase of the TV. We have yet to use the membership for any additional purchases and are uncertain if we will renew. However, if we do need to make a major purchase before the membership expires, we may renew.

Haven't really used it yet....sounds promising, but haven't used...

In less than a month, this membership had already saved us almost $570 when our purchases went on sale after our purchase. Getting the price adjustment was simple!

The Carmel/Westfield Indiana Best Buys has consistently provided great service. Whether it is providing good advice on which printer to buy, or helping me replace a cell phone, they always go beyond just being helpful. The understand that some of these tech devices are intimidating to average Joe's like me and provide extra guidance to make the process easier.

Membership is a really good deal if you shop at BestBuy! Combine it with their door-buster deals and you’ll even get more discounts! Always ask if there is an on-going promotion and their associates will even stack it either to your yearly membership or purchase.

This seemed like a good idea. The only benefit I really see is a longer return time. But the rewards still sucks. I spent a lot of money and had $25 in rewards, but it's only good for a month. Rewards should be good for six months to a year. If we earn it, give us time to use it. Disappointed. No major benefits to this membership.

Bought our television on line and had it delivered and installed. The installation people were on time they explained everything that was being done. They cleaned up after themselves. They were prompt and courteous. They made sure everything was in working order and answered all our questions. Also the online ordering was easy no lines