Customer Ratings & Reviews

To be totally honest this program is not as good as the previous program but good nonetheless.

Best of the best I can wait to introduce more people

The membership immediately paid off after I had bought a TV and subsequently, the price went down for members. Customer service immediately refunded my card for the discounted amount.

It’s good if you’re gonna buy a item that’s gonna cover your membership

Excellent discounts provided by the membership, offered to us by the store manager in Springfield, VA. He ensured we got membership credit for recent TV purchase in addition to in-store discounts. Received free recycling of old TV. Thanks!

Satisfied all my needs. Easy to us. Sales person very knowledgeable and helpful.

Has saved me hundreds this past year and I love how much time it gives me to review before a return.

This membership is great it helps me have a peace of mind with support when I need it

If you make quite a few purchases, then this yearly membership sure come in handy and saves you a lot of money.

Ed has been a great advocate, always keeping me informed and answering all my questions

Membership lacks value with hardly ever any exclusive deals

Bought the plan because of a purchase that I made and wanted the discount and the coverage. I would say that the plan has paid for itself with the initial purchase. What I like is that it give you extended coverage on all purchase items and it give special deals as well. Worth the cost.

I signed up for the membership to take advantage of a sale price on a laptop. That is the only time I used it in a year. I received a $10 reward certificate but in order to use it I needed to contact customer service to process my payment (I am from Canada). After placing my order, the system promptly cancelled it and upon investigation I was told it was because of the shipping address I used. I was refunded the invoice amount but the certificate reward was never reapplied. After a few days of frustration I finally gave up.

Excellent purchase, convenience at its finest, Great perks, deals.

Best deal and professional sales staff. Really willing to work together to offer me the best deal possible!, even better than Home Depot and Grand’s.

I ordered my camera online, it was ready for me when I entered the store your associates were extremely helpful and I had a wonderful experience that is why I will keep shopping at Best Buy

We were in the market for a TV but unsure of the difference between all the options. The employee took his time to walk us through everything and find a great Sony 75 inch TV!

Tremendous discount at a respectable price point love what Best Buy can provide in savings each time I go to store or buy online dont miss out on this amazing membership

Having a plus membership has been valuable in purchasing several products— headphones, a Starlink kit and discounts on many other potential purchases. I felt like I got priority service when buying a Starlink and my return. I got the membership so I would get an extended return period and it was well worth it!

I bought the membership because the salesperson told me I could apply PriceMatch to my $2,000 laptop if the price dropped within the next 60 days. The laptop's price did drop, and when I requested PriceMatch, they told me it wouldn't apply because it came as a bundle with some software trials. I wasn't interested in any software trial nor install anything, and besides, you can get software trials for free anyway. I think they include these "free" trials to make it seem like it's some kind of bundle and then not apply PriceMatch. The salesperson should have known that PriceMatch wouldn't apply in this case but insisted I buy the membership because of the PriceMatch possibility. It seems like a scam to include trials with such an expensive laptop and then say it's a bundle just not to apply the offered PriceMatch.