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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 36695 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 36,695 reviews
  • Rated 5 out of 5 stars

    Truly a best buy. Got a $350 refund weeks later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great. I bought a laptop along with the membership. Thanks to the sales person. The laptop went on sale for $350 less.. It took only a few minutes in store to get my refund due to the membership. I have recommended this to many people since i made the purchase. Since the refund it makes the referrals so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memebership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the price. I would recommend to anyone. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laptop. Staff were very helpful. Came back to store where one of the team walked me through fixing a Microsoft issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One through five I give Best Buy plus a 5 1/2 exce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy plus membership is amazing, saves you big bucks & you meet professional polite people .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership not only saves you a lot of money, but it will look after you! I’ve saved myself soo much money. We have all caught ourselves wishing we waiting 2 more days to buy something because it went on sale after you bought it; however, with this membership, they let you bring back your items to get money back for the difference you spent before the sale. I would recommend this to any serious tech buyer at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This give you so many perks you can get a lot of gifts and cash back for everything almost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Value Added Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good value, it has helped me with shipping and little fees that normally would be charged. If you have some purchases coming up consider this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! There are special deals all of the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My Best Buy Plus™ membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already enjoying the benefits of My Best Buy Plus™ membership! Took advantage the the Switch 2 games and accessories. Highly recommend as we shop at Best Buy often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m in love with the service that membership offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good membership, I really recommend very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love our membership and use it when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. we have used this membership on other members of our family and had no problem when we have had to use it Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new here seeing how it goes and no complaints so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended time you get to try out your purchase. Also love the unlimited geek squad services on anything I bring in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Madame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unlimited Geek Squad assistance is worth the membership alone. I have had several excellent experiences with the Geek Squad. The ordering process with Jordan was really good including the tips for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership, cant go without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace if mind if having the membership because im always shopping here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who says service is dead in America?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of the service I received from Chris Malave in our Waynesville,NC store and Liz Brito #212336 earlier this week addressing a delivery mistake. Chris went out of his way to make sure he made contact with me. Liz was very accommodating as well. Took me from disgruntled to delighted. Thanks for your great service. Andy M

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always use it everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the membership also all bestbuy services i never been disappointed about bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FourRay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great customer support you guys You provide great services for the customer and their families as well as the team that helped me with this issue in my life I hope this helps you all stay connected with the community as always I am very grateful to have you guys as my Electronic products and my getting products THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to Purchase, Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily bought the Best Buy membership on the spot and purchased two laptops at the member discount. Really happy that it's a no-frills service. Sign up, get the discount, and do not be bombarded by additional emails. Great job, Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prefer if discounts were offered to all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really get much out of the BB+ membership as I typically don't extend warranties or need to be first to get new tech. But it was nice to get a discount on a new TV.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Joe! Hey, Richard! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, feel free to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. We'd be happy to assist! BBY-ExBrand_Totaltech