Customer Ratings & Reviews

The benefits to Best Buy Plus is well worth the money. I especially use it for the extended timeframe for trying out my much needed hearing aids since the manufactures 30 just isnt sufficient to gain the full 60 days trial from Best Buy. Many other perks during the year with pricing and rewards.

This membership is a real value. Member prices are great great customer service great quality products. Never had a problem with anything I bought from there. They also have protection plans on about anything you buy from there which is great. Definitely recommend Best Buy and also have credit card pay off loans!

I really use my Best Buy Membership to it's fullest extent! On my $25 credit, it expired much too quickly and I lost it. I would appreciate it greatly if this could be reinstated to my account. Thanks!

Definitely worth it!! The member specials pay for the membership alone!! The other benefits are all additions!! I love to save money, therefore I Could not be more happy!!

Great Customer service. Discounts and rewards are great for members. Expected Product models are not available in all the stores

My Best Buy Plus™ Membership Review I’ve been using the My Best Buy Plus™ membership for a while now, and it’s been a great investment for frequent shoppers like me. Here are some of the standout features: 1. Exclusive Discounts: The membership provides access to special offers and promotions that aren’t available to regular customers. I’ve been able to save quite a bit on electronics and accessories that I was planning to buy anyway. 2. Free Shipping: The free shipping on many products is a huge plus, especially for larger items that would normally have high shipping fees. It’s convenient and makes shopping online much easier. 3. Extended Return Periods: This is one of the best perks for me. The extended return window gives me peace of mind, especially when I’m purchasing expensive electronics. Having more time to try out the product before fully committing is great. 4. Early Access to Deals: During major sale events like Black Friday, getting early access to deals is a huge advantage. It’s helped me avoid the rush and secure items before they sell out. 5. Points and Rewards: Earning points on every purchase adds up over time, and I love that I can use them for future purchases, giving me more value for my money. Overall, the My Best Buy Plus™ membership enhances the shopping experience with exclusive perks and savings that make it worth the annual fee. I would definitely recommend it to anyone who frequently shops at Best Buy and is looking for extra benefits

The TLC television is just the right size for my living room. It has a nice vibrant and clear picture. And the best part is the price.... a very good deal.

I love this member ship because it dose the store match price and it gives me longer to return things if they are not working.Properly

I love best buy and its perks I tried a product that wasn't what I expected and was able to return it and try something else that second choice was the right one

Andrew from the Geek Squad did an exceptional job in custom programming my universal remote control so that it worked precisely as I was hoping it would. He is extremely knowledgeable and helpful and I strongly recommend him for future work.

This is a good membership. I got it for my mom incase she didn't like her new tv. So far so good. Bill

I've been using the Best Buy Plus Membership for a while now, and overall, I'm really satisfied with the benefits it offers. The membership provides excellent value, especially for someone like me who makes regular tech purchases and enjoys staying up-to-date with the latest gadgets. One of the standout features is the free shipping on most items. It’s convenient to know that I don’t have to worry about shipping fees on my orders, no matter the size or cost. This has definitely saved me a good amount of money over time. The extended return window is another great perk. Having extra time to decide if a product is right for me is really helpful, especially when buying high-ticket items like electronics. It takes the pressure off making a quick decision and allows me to fully test and enjoy the product before committing. The exclusive deals and early access to sales are nice bonuses, though I wish there were more frequent or substantial discounts specifically for Plus members. While the current deals are good, having more exclusive offers would make the membership even more attractive. One area for improvement would be the customer service experience. While most interactions have been positive, there were a few times when the response was slower than expected, especially when dealing with returns or technical issues. Enhancing the dedicated support for Plus members would elevate the membership experience even further. Overall, the Best Buy Plus Membership offers solid benefits that make it worthwhile for frequent shoppers. The free shipping and extended returns alone make it a great option, and the additional perks add extra value. If you shop at Best Buy often, I would definitely recommend giving it a try!

Great selection. Easy in and out. Recommend knowing what you want and going there to get it versus going there to learn about products from Dallas people. good job!

Although it saved me $20.00 on Microsoft 365 software, the membership still cost $49.99... so I actually lost money on it. Sure, it's good for a year, but I'm not a big purchaser of tech stuff - I simply needed a new computer and I certainly don't expect to need another one within a year! The incentive that I could "get a refund of the difference in price if the price went down on the computer I bought" sounds exciting but if you buy a high quality, popular, well built computer, mid-year (not when new models come out) it's probably not going to go on sale within 30 days... So, overall, good upsell, but not a good value. My salesman was very good, and helpful, so at least he got credit for the sale.

Giving two stars based on the terrible experience in the store and charges we weren’t informed of. We went to one location to purchase my son a computer for school or told do we want to add this or this but we’re not told the correct prices come to find out the virus protect protection we added was an extra $150 That we didn’t notice till after the fact. They were out of stock of one item so we drove 30 minutes to another location and waited an hour. When we got home, the monitor was not compatible with the computer even though they were sold as a set so we drove back to the first location to return the monitor and buy a second one. Drove back home 45 minutes And attempted to put it together again just to find out that the computer had multiple pieces that you had to put together yourself, which is very bizarre. I’ve never had this happen before. We attempted to call geek squad, and tech support several times before finally getting a hold of someone who told us to go back to the store and they would put it together for us. So we are now on our fourth trip back to the store in which they tell us the person on the phone didn’t know what they were talking about, but they will go ahead and set everything up for us so that it wasn’t a wasted trip. We get home to find out that the second monitor we have gotten is missing The cord. Five trips and several extra hundreds of dollars that we didn’t intend on getting are now wasted because multiple employees did not know what they were talking about or misinformed us. At the second location, we asked multiple questions and it was clear. The employee had no idea And just said well you can keep walking around and look and see you whenever you’re ready to check out let me know.

membership is well priced to give you great options vs other electronics competitors. Price matching and discounted prices will pay for the membership for items you would already be purchasing

I honestly don’t shop at bestbuy super often, but if I get electronics it’s usually from here, & my parents do which is why I signed up. I enjoy having the membership, it’s nice having tech support when I need it.

I usually have good experiences at Best Buy. I did feel a little pressured into getting the membership though.

Gave me a good discount.not sure about all the details. I need to look into it more.

Had a great experience with the Geek support that solved all my issues promptly. I will try to keep up with the technonogical updates now that I have the Plus Membership Access option and talented support.