Customer Ratings & Reviews

membership is well priced to give you great options vs other electronics competitors. Price matching and discounted prices will pay for the membership for items you would already be purchasing

I usually have good experiences at Best Buy. I did feel a little pressured into getting the membership though.

I had been a My Best Buy member at the free level of service for years. When we bought a device, they offered us a "free" year of MBB+. I like the 60-day return window idea, though I hope not to need it.

Gave me a good discount.not sure about all the details. I need to look into it more.

Had a great experience with the Geek support that solved all my issues promptly. I will try to keep up with the technonogical updates now that I have the Plus Membership Access option and talented support.

Membership is an okay value. If you are planning on making big purchases in electronics, appliances, etc., then worth it to pull the trigger. If you are just buying a few items once in awhile, probably not worth it. Wish it would offer incentives, like Nintendo Switch 2 release reserved for members

Look, I like my gadgets like I like my lawn—well taken care of. That’s why I got Best Buy Total. It covers repairs, gives me 24/7 Geek Squad help (because even I get stumped), and saves me money with discounts. Dropped the tablet? Covered. TV acting up? Handled. Need tech help at 2 a.m.? They’re there. It’s peace of mind, plain and simple. If you’ve got electronics, you need this. Trust me—Dad knows best. ⭐️⭐️⭐️⭐️⭐️ One plan to rule the remote.

I purchased a computer, an iPad and an iPad Pen. The pen you sold me is not compatible with the iPad you sold me on the exact same day! So, now I have to search for the receipt in the bowels of my email so my daughter can borrow a friend’s car and VERY inconveniently return the pen to a store in the next town over from where she lives.

I recently purchased this item. HP - OmniBook X Flip 2-in-1 - Copilot+ PC - 16" 2K Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Eclipse Gray I absolutely love it, all the things you will need are there! Touch screen, tablet, compact!

Joining this membership was one of the smartest decisions I’ve made this year. From the moment I signed up, I felt the difference: real savings with member pricing, immediate access to Geek Squad support anytime I needed it, and built-in protection plans that removed all the stress from buying new tech. What I really love is how simple and seamless everything has been — no long waits, no fine print, just reliable service and real peace of mind. I’ve already recommended it to my family, and it feels good knowing I’m covered every time I shop. If you value security, savings, and support, this is honestly a no-brainer.

Exclusive Member Pricing: Access to special, members-only deals and sales events can provide significant savings, especially on major purchases. Free 2-Day Shipping: For frequent shoppers, the convenience and savings from the free and fast shipping can easily justify the membership cost over the course of a year. Extended 60-Day Return Window: This is a major perk, offering peace of mind and flexibility for trying out new tech. It's double the standard return period, which can be invaluable for ensuring a product is the right fit.

Not aa many discounts on electronic gaming but decemt enough to try another year. Should have more video games and accessories on sale.

I saved some money on my recent purchase of a MacBook Air laptop and I got a bunch of benefits I don't really understand. I don't see the membership prices when I got to your website so I don't know how I'm supposed to save money in the future. I'm also confused by price protection. I thought I could get money back if the same product was advertised a lower price but, apparently, I have to turn in the product I bought and but a new one at the lower price. Obviously, I have no idea how this thing works!

Just trying the membership - and can't say a lot about it, some interesting deals and free shipping - this is nice, but time will tell if I would like to extend it before 1 year.

I recently purchased the My Best Buy Plus™ annual membership, and it’s already paid off. The free 2-day shipping on almost every order is super convenient, especially for last-minute tech needs. I’ve also enjoyed exclusive access to special sales and early access to Black Friday deals—which helped me save even more. The extended return window is a major plus, giving me extra peace of mind when buying bigger items. The yearly membership pretty much pays for itself if you shop at Best Buy a few times a year. It’s a no-brainer if you shop online or in-store often. Customer service was friendly and helpful when I had questions about my benefits. Highly recommend for anyone looking to get more out of their Best Buy experience!

Best Buy’s membership is awesome. The deals are legit, the perks actually help, and I’ve already saved money just grabbing stuff I was gonna buy anyway. Totally worth it.

I purchased the Best Buy Plus membership and it’s really worth it. Fast delivery, extra discounts, and extended return period make shopping much easier. Great value for the price!

This membership is good value. Member prices will pay back for this almost instantaneously - with one or few purchases. The perks that come automatically with this are great value too.

Membership prices are awesome. When something that you purchase at regular price and when it goes on sale you will be refunded for the sale price. Now that’s why I say membership is awesome.

I returned to the Sterling, VA location after a great experience with my first laptop purchase, and I’m happy to say my second visit was just as smooth and satisfying. The staff was knowledgeable, efficient, and made the process quick and easy once again. It’s clear they value customer service here