Customer Ratings & Reviews

I mainly got this membership for their Nintendo Switch B2G1 free promos which was great for games that was also up for preorder. On top of that, I really appreciate the 2 month return period. I feel like a lot of the items that are specially priced are mostly not for me (i.e. Appliances). Legos are often (if not all) discounted which is the best way to fuel this expensive hobby. Unfortunately, this membership does NOT give you priority for in-demand items such as Pokemon cards. I have never been able to place any orders with their drop system or for the Nintendo Switch 2 system. I may be wrong but I read somewhere that a customer service rep said we might want to have this plus membership so that we have a better chance of getting these annoying cards in this day and age, but it certainly did not benefit me. Just mindlessly waiting in line until I get notified that its sold out. I don't foresee the B2G1 promotion being applied to the Switch 2 games so I'm afraid I will not renew this year. Maybe down the line I'll return.

It’s ok. I downgraded to this membership after a simple solar battery install cost me more than the parts. $129.00 to be exact. I had the $170.00 membership & now that seems to be of no help to me at all with home install. I’m very disappointed with Best Buy for the changes.

I was a member before and when purchasing a new TV about two months ago I renewed the membership. It's still too early to review the service.

This is the first time I have paid for a membership. Hoping to get some advanced notice for Christmas purchases. I only agreed to it as it reduced the price of my Microsoft purchase and ended up only really being $10 more than if I had not signed up and just bought the Microsoft 365. Seems to be worth the extra money.

Great I love the membership it’s giving good deals that I could use and also the 60 day return gives me time to make return whenever I see is good

I recently signed up for the Best Buy Plus Membership, and I have been thoroughly impressed with the benefits and overall value it provides. As a tech enthusiast, I was particularly interested in the membership due to the exclusive discounts on a wide range of electronics and appliances. The savings truly add up, especially during big sales events. One of the standout features is the free two-day shipping on most items. This has been incredibly helpful, allowing me to receive my purchases swiftly without any additional cost. The same-day delivery options are also a fantastic convenience, especially when I need something urgently. Additionally, the member-exclusive deals are worth highlighting. These deals provide significant savings that aren't available to non-members, giving an edge to those enrolled in the program. The dedicated customer support team also deserves mention. They have been prompt and efficient in handling my inquiries and troubleshooting any issues I have encountered. Overall, the Best Buy Plus Membership is a must-have for anyone who frequently shops at Best Buy. It not only enhances the overall shopping experience but provides tangible savings and conveniences that are unparalleled. Highly recommended! Five stars!

I’m so glad I signed up for the Best Buy membership! The benefits have made shopping even more enjoyable. The exclusive discounts, early access to deals, and free shipping have already saved me a lot, and the rewards points add up faster than I expected. I also love the personalized recommendations and the extra peace of mind knowing I have access to special member-only offers. It’s definitely been worth it, and I’m looking forward to more great experiences with Best Buy!

I’ve had the My Best Buy Plus™ membership for a few months now, and it’s been totally worth it. The biggest perks for me are the free 2-day shipping and exclusive member-only deals — I’ve already saved a good amount on tech and home gadgets I was going to buy anyway. The extended return window is also a nice bonus, especially during the holidays or when I’m gifting. It gives some extra peace of mind. I’ve even gotten early access to some sales, which helped me score a couple of hard-to-find items. If you shop at Best Buy even a few times a year — especially for electronics, appliances, or gifts — the membership pays for itself. It’s not as expensive as Total™ membership, but you still get meaningful benefits. For me, it’s a no-brainer.

I doubted the first time but the second time I bought an item I accepted the Best Buy plus membership, not to mention you receive a 50 credit. That’s awesome!

Great customer service and great app for ordering and tracking and viewing membership points and benefits

I recently discovered that I was charged for a Best Buy Plus membership—something I never asked for or agreed to. It turns out the cashier added it during checkout without my consent, which is incredibly frustrating and feels very dishonest. Since being unknowingly signed up, I haven’t seen any real benefits from having this membership. No noticeable savings, perks, or exclusive deals that would justify the extra cost.

Best Buy offers several membership options, including My Best Buy Plus and My Best Buy Total, designed to provide perks like exclusive discounts, extended return periods, and tech support. Here’s a breakdown of the pros and cons based on real-world value. Pros: ✅ Exclusive Discounts: Members get access to special pricing on select electronics, which can add up to significant savings over time. ✅ Extended Return & Exchange Periods: Higher-tier memberships allow more time for returns, great for those who like to test out products. ✅ Free 2-Day Shipping: Orders over $35 often qualify for fast, free shipping, making online shopping more convenient. ✅ 24/7 Tech Support (My Best Buy Total): This can be a lifesaver if you frequently need troubleshooting help. ✅ Protection Plan Included (My Best Buy Total): Covers accidental damage, repairs, and replacements, adding peace of mind.

I love it, very helpful staff, they helped me pick the right Camera, very knowledgeable. I will recommend Best Buy to all my friends and family. Cameron is great!!!

If you stay in Best Buy like I do..then it’s definitely worth it to purchase the membership. You will save more in the long run and you will feel better about spending your money.

I had the best experience and woukd recomment this store globally. My item.was the only one available. The staff found the item and even set it up to my ipod. I was offered membership and the benifits which came with it. I am supper greatful for my merbership with BestBy.

Glad I purchased it best thing I could. It has saved me so much money that it has been a blessing to also do the price match for up to 60 days and for returns.

I love this member ship because it dose the store match price and it gives me longer to return things if they are not working.Properly

If you shop at Best Buy even just twice a year for mid to high price tech, this membership will almost certainly pay for itself and then some. Obviously if you purchase products with member only discounts attached you save the difference in the member price And the price listed retail, however there are opportunities to get money deposited back to your account whenever you find Best Buy listed price drops within the return period for that product. Not onl that, Best Buy has a list of competitors they will guarantee won't beat their price and if you find A price lower among the competitors... they'll return the difference to you if it's within the return period. Trust me, at $50, even occasional shoppers will find they save close to twice what the membership costs. Me? I save closer to 10× what the price of membership is. I also purchase latest gen brand name tech. Shows you the lengths Best Buy goes to give their customers the best deals.

Great membership, has usable features better than any of the other stuff BB had in the past. At the $50 level, its totally worth it just in case that whatever you forgot to return on day 16 you can return. It pays for itself

From the jump I saved either $50 off a TV or I got this membership free for a year depending on how you look at it. Having said that it has paid for itself two times over on top of that as well. Seeing as the only difference between this tier and the next is automatic warranty coverage from Best Buy (which I will never get and refuse to do for reasons I will not get into to have to do with the industry in general not specifically Best Buy) the deals are nice the savings are awesome and if you shop at Best Buy for a big ticket item once maybe twice a year and know how to deal shop you can easily make back the cost of the subscription and then some.