Customer Ratings & Reviews

Very affordable. You can save a lot if you buy frequently.

Membership includes a lot of great Perks. It’s a must for people that love tech, but don’t know how to fix it.

Good customer service and fast deliveries. I had no problem exchanging my new TV at Best buy.

This membership allow me to get the member pricing, which was excellent. It also allow me to get free two day shipping and extend my 60 day. Return exchange policy. Also it allowed me to do guaranteed price match within the 60 day window. That’s excellent.

I stopped buying from Best Buy because of their short return policy. I bought everything from Best Buy decades ago when they had a 30 day return policy. I feel like I'm buying from Crutchfield but it a charge, but it's worth it. Selection and convenience.

I purchased the 'middle' membership, and it gave me the time to upgrade the TV I purchased. A week later it went on sale and I was able to 'redeem' and 'repurchase' for the sale price. Great staff!

Great value and quality service! More exclusive deals would be great as well. Extended return period is fantastic!

This membership is real value. It has exclusive member price and exclusive access. It also contains free shipping. This also have free return within 60 days, but the laptop I bought didn't have the right expiration days for return.

Having the membership is so nice being in College. There are so many things that are useful and being able to receive offer weekly and deals is great!

This membership is a real value. I like the delivery service. And if it doesn't work out, they'll come back out and pick up the old TV. That helps, a lot.

Ever was the tech that can and he was very professional. Explained everything to me. Answered all my questions and was very patient. He also came on time.

Ok, I'd might give this a 5 star rating if it ONLY applied to our experience in the store. They have been great, however, the BestBuy Rewards call center has been awful! They have continuously given me misinformation !! Which ended up costing us a $100 loss and way too many hours of my time on the phone!! Because of this I'll have a hard time recommending to family and friends.

I hate your communication feature. Can’t answer the phone. What about us old people that do not like to use email. I’ve never heard of such a thing. I will not be purchasing anything else at Best Buy. I always thought you to be a reputable business but now I’m not so sure.

I have not used membership in a very long time since joined last July but your amazing I was hacked so no charge cards.

I'm just starting to use it but it seems like it delivers good value for the price

still working through the value proposition on this plan time will tell

Definitely worth it especially if you happen to buy at least 2000 USD worth of goods in a year. It pays for itself

Very helpful employees, knowledgeable, lead to a smooth experience, was a good day

got some good value for the membership. it is worth if you are a frequent buyer, specially for the big value items

great member prices. was very useful and helpful for me