Customer Ratings & Reviews

I love this membership. It gives you gift certificates once in a while, and you can find real gems through the deals. Highly recommend the Best Buy Plus membership!

I recently had the pleasure of exploring the Best Buy website, and I must say, it was an absolute delight to navigate through! From the moment I landed on the homepage, I was greeted with a clean, modern design that exuded a sense of user-friendliness. As I delved further into the various sections, it became evident that this website was crafted with the user's experience in mind. The intuitive layout and straightforward organization made finding the information I needed a breeze. The navigation menu was conveniently placed, offering quick access to all the essential sections of the website. It was a pleasant surprise to see that the menu remained fixed at the top of the page as I scrolled, ensuring seamless navigation without having to scroll all the way back up. One of the standout features of this website was its efficient search function. It swiftly guided me to the specific content I was looking for, and the search results were accurate and relevant. This saved me valuable time and effort, making me appreciate the thoughtfulness put into optimizing the user experience. The website's responsiveness was commendable. Whether I accessed it on my desktop, tablet, or smartphone, the content adapted flawlessly to each screen size, guaranteeing an equally smooth experience across all devices. It's evident that the developers prioritized a mobile-friendly design, catering to users on the go. The use of clear and concise labels for buttons and links was another highlight. This made it easy to understand each function without any confusion, ensuring a seamless journey through the website. The incorporation of subtle animations and visual cues also added to the overall user experience, creating a sense of engagement while browsing. I was particularly impressed by the well-structured and informative videogame content. Each page was thoughtfully crafted, presenting the information in a coherent manner, and the use of headings and bullet points helped me grasp the key points effortlessly. Furthermore, the inclusion of a comprehensive FAQ section under "Menu" and a user-friendly contact page demonstrated the website's dedication to providing support and assistance to its users. It was evident that the team behind the website had invested considerable effort in anticipating user needs and addressing potential queries. Lastly, the loading speed of the website was remarkable. Pages loaded swiftly, reducing any waiting time and ensuring a frustration-free experience. In a world where patience is scarce, this website's performance was a breath of fresh air. In conclusion, navigating this website was an absolute pleasure. The seamless journey through its well-organized layout, intuitive design, and speedy performance truly set it apart. If you're looking for a user-friendly website that prioritizes the needs of its visitors, look no further. This website has raised the bar when it comes to ease of navigation, and I wholeheartedly recommend it to anyone seeking a stress-free online experience. Much better than other major retailers offering similar packages.

Great membership Just used it and got 100 dollars back on the tv I bought. Custo Er service was spot on. Thankmypu

This membership has been very valueable. I am excited to see all of the features

Applied for a BestBuy Visa and was approved in minutes. Bought an Hp Omen Laptop and got zero percent interest for 24 months and purchased the membership . Everything you need in one app to save on purchases and gain points toward future purchases. Also the ease of managing your payment and bill.

Great deal, process was easy, helped ease stress of paying a lot of money at once for iPad and pencil

Purchasing my tv was a breeze. The salesman had great knowledge of the product and he applied coupons I didn't even know about!

The delivery was smooth and on schedule. The 75" Hisense TV was setup quickly and easily with a little help from family members. This purchase was made after signing up for My Best Buy Plus membership. I have been very satisfied with whole process.

You are so nice when I go in it’s a pleasure when I go to look for something in there and everybody will help me find what I’m looking for

The membership value is worth it. At first I didn't know if I needed to purchase it but the delivery on online purchases is a lot faster and some of the items are even more affordable. It is recommended if you shop in person or online frequently at Best Buy.

So far, quite happy on my decision to become a Best Buy Plus member before purchasing a new TV, sound bar and other equipment. Have already earned the purchase price of membership back in rewards. The price dropped significantly on one of my purchases about 2 weeks after it was taken home and setup. No problem getting the lower price matched without having to lug the equipment and receipts back to the store. Just mentioned the price drop to the cashier while purchasing something else at the Best Buy store and everything was made right in two minutes.

Purchased this membership because we were told that it would provide extra savings beyond those provided by non member sales. In addition, we were told that we could flag items and be notified when they were on a members only sale. So I have flagged the TV that I was interested in and I am now being inundated by so many notifications for unrelated stuff that I have pretty much stopped looking at them. Add to that, all the quirks of the Best Buy web site and app that make it difficult to manage my preferences and I feel like I pretty much wasted my money on this membership. The only reason that I didn't go with one star is because the membership does extend the return policy and the price match term for purchased items.

If you shop alot its worth it, got it when i bought galaxy watch 5 and been using for 2 years now!

We needed a new phone and sales person said they would transfer everything over. We did not want to do it our selves. Six hours and 10% transfer. We went back to the store 3 times and it was not finished. Finally an employee that just started his shift came over and said it will never finish. Best Buy has the worst wifi in the world. He convinced us to take it home and call him while from home to finish it. He was right, it took only 4 minutes to do the transfer from the old phone to the new phone. Very dissapointed in Best Buy for wasting my day.

When I bought this it came with a $50 reward gift card. Whose value I'd lose if I returned the item I used it to help buy. That really sucked! I bought a computer chair and paid $50 of the cost with the gift card. The chair arrived with damage, a scrape in the artificial leather. It's seat was way to hard to sit in. Since I'd lose the $50 gift card value if I returned the piece of junk I didn't. It'll be in the dumpster when I find a decent replacement! As to the plan I found it covered a couple things that did save me some expense. I do wish it have covered finding out why a brand new $1300 Dell laptop occasionally froze in boot-up. That I did take back the same week but would rather of had the problem the problem fixed. It was a great laptop once it did boot up! Best Buy lost major money because it was returned! .

The Best Buy membership is great. The extended return privilege, level of customer service, the sales and discounts but you know how to pour gas on it? Get the Best Buy Visa card; NOT the store card the Best Buy Visa. every purchase you make regardless of where that is gives you points towards Best Buy bucks (Not sure what Best buy calls this vouchers). Now I use my card a good amount and it is like printing money. I have had my card about 4 or 5 monmths and have already cashed in about 700.00 in Best Buy bucks. I am running out of things to buy! So they issue they, I will call them vouchers. You can combine as many as you want. If you have 200 worth you can buy something for 200 and leave the store not spending a penny. Two weeks ago I used all of my Best Buy vouchers for a juicer that cose 300 plus tax and I spend I think 74.00 of my month plus my Best Buy bucks. That was two weeks ago and I am now back to about 250.00 worth and they expire in a couple months I think. So by the time I start shopping for Christmas I should have about 1k worth as I have a lot of travel coming up over the next 6 weeks. Best Buy Visa = Printing money for Best Buy. LOVE IT

I recently bought my son a gaming PC at BB and saw the membership display and asked about it. After the associate explained the levels to me, i found the $49.99 level was the best for us. And wouldn't you know it, the next week that PC went on sale for $60 off. But, just like the associate said, I chatted on line with a BB rep and they credited me the difference. Then we went back and bought my other son the same PC while it was on sale! Plus I got $10 off a monitor last weekend plus an extra $10 credit for buying it. So I have already save $80 with my membership.

Love the member pricing and extended return period. Definitely worth the money!

The sales representative was extremely helpful and guided us through the process of making us members of Best Buy!! Jackson is a great employee and you guys are lucky to have him!!

Using the cell as well as email systems to schedule the installation was messed up. We waited for the servicemen and they were a no show. After the third time we were serviced with two great men with a Mississippi truck. Then the next day or so a Best Buy service man called. Something got messed up. But all in all love my new dishwasher.