Customer Ratings & Reviews

Best Buy Membership offers great value with exclusive deals, faster service, and up to 60 days of reliable price matching for added peace of mind.

I purchased a Apple iPad and I’m very happy with my purchase and the customer service at the store the day I bought the iPad

This membership is a real value, Member prices plus unlimited geek squad support is great. Also love the peace of mind of getting protection plans on our purchases.

I’ve been very happy with my My Best Buy Plus™ membership. The free shipping, exclusive discounts, and special member pricing make it incredibly easy to save money on the latest tech. I especially appreciate the faster delivery and access to early deals—perfect for grabbing hot items before they sell out. Overall, it’s a fantastic value and has quickly become one of my favorite store memberships.

Best Buy’s Plus Membership is absolutely worth it! The exclusive member pricing alone has saved me a ton on items like Sony XM5 headphones and video game accessories. I also love the free 2-day shipping—it’s super reliable and fast. The extended return window gives me peace of mind, especially during the holidays. It really feels like Best Buy rewards loyal shoppers with genuine value. If you shop there even a few times a year, it more than pays for itself. Highly recommend it for anyone looking to get more out of their tech purchases and save while doing it!

This membership has great value. I was able to do a price match and save money on a television that I purchased.

Best by plus has a good value if you take advantage of its offerings. The quite large intro price does pay itself off and more if you are big into tech like I am. Lots of propinquity

I didn't know such great customer service still existed! No surly tattooed teenagers running this place! I have purchased both a Kitchen Aid oven and a Frigadaire refrigerator and had the deal done in 20 minutes or so! Soly, Cale and Andrew at the Colorado Mills store were amazingly knowledgeable and helpful. Such nice young men who advised me wisely. The delivery guys were also wonderful, and I had my appliances in a weeks' time. Very heartening to know there is a store where you are greeted when you walk in and someone is there to help in short order. I highly recommend Best Buy!

I recently purchased a LG front load washer from BB. As I had not owned a front load before I had lots of questions. BB Geeks professionally and patiently answered each one and more!. They also explained the membership benefits which were too good not to take advantage of, Now I can sit back and enjoy my washer with confidence and peace of mind. From going into and exiting BB every member of their staff made what could have been daunting experience to be quite the opposite. The delivery and installation went perfectly. Thank you Best Buy.

I am grateful the sales person I dealt with when buying our appliances takes us into purchasing the membership. This has been very helpful when having to return subsequent purchases. The store verified our membership and took care of everything we needed within minutes to replace damaged items.

Jesse recommended the Best Buy member during my years of college to help with and technology needs I may need. Well worth it!

Had my doubts but already in the past 1-2 months I've earned rewards enough to cover the value of the yearly membership. It's also nice to have a 60-day return window on almost all items.

It required six phone calls to finally get an appointment for an instore visit. On the day it was supposed to be ready, it wasn't and no one called to let me know that it wasn't ready. The one bright spot was that Alice helped me the initial day and knew I was headed out of town. So she, spent the afternoon getting it fixed so I could come back that evening and pick it up. Alice was great but overall my experience was poor.

I was skeptical at first, but really impressed a couple months in. In-store salesperson recommended the membership for multiple reasons, not the least of which was the extended price match guarantee. I had bought two LG OLED C4's so the price points were pretty high and any price reduction would more than pay for the BB+ membership. Sure enough, the prices fell. I returned to the store with my receipt expecting a hassle, but the staff credited my account with the price difference AND applied some of the rewards dollars I had accrued from the original purchase. I was so delighted, I bought a new printer with some of my savings! The Geek Squad guys who did the TV install were terrific as well. Really impressed overall.

This membership has been great I am able to get all of the good deals and more. It is reasonably priced as well!

The Best Buy Plus membership is a great value. First, you receive $100 in certificates to use on future purchases, which is double the cost of the membership. The access to sales for an extended period is cool. But the free shipping is excellent. If you're in the market for anything Best Buy sells, the Best Buy Plus membership is a no-brainer!

The membership is pretty nice if you buy alot from bestbuy. The 2 day shipping is consistent and you can get decent deals/offers from the membership. Now the best thing for me is the 60 day return policy that you recieve from having the membership. That allows you test out the product with more time and thus allows you to truly test it out and see if you like the product.

I recently purchased a new TV. I went in to the Merrillville, Indiana store and was met buy the Samsung rep. He was very helpful and we walked away with a great deal on the TV I wanted.

Best choice I have made this year. In just three months the savings paid for the membership. Also bonus for apple users is that all apple products go on deals year round.

Purchased an LG LED TV and the staff was really helpful, spend considerable time at the store and the salesperson helped us to our satisfaction with the umpteen questions we threw at him. Good experience