Customer Ratings & Reviews

The membership is fantastic! Great to look up orders when in store and the extra return window is a huge plus.

TV set up was fast & usage explanation was very helpful!

This membership is a phenomenal value. Many great perks wi the great customer service.

Membership has great perks for a small annual membership fee. I appreciate that this is available to Best Buy members -- instant savings on products is so much better than having to wait to accumulate a reward on your purchases. One thing I did not like is that it is set up for automatic renewal I don't life this feature, as card numbers change, expiration dates change, etc.

I think this is the better option over the Total membership. I use the free shipping perks more than anything. So if you shop a lot at BB like I do, it makes the $50/year membership fee worth it. Also, it has everything the Total membership has except Total's Protection plans, 24/7 tech support, VIP member support, and 20% off repairs-- none of which I have ever had a use for.

Got the membership and 2 weeks later got another $42 off. It pays for itself.

I really like the fact you gave longer to return an item with this membership. All the extra little perks, discounts and etc. is a big plus

Best Buy has the best service ! Absolute satisfaction!

It was a great experience. I was not aware of this perk and it was thoroughly explained. Great Staff, customer service for real!

Great customer service. Was there and needed help and someone politely came up to me and assisted with my purchase.

I love this because within a few weeks I earned my money back already and it’s very simple to get the price difference credit back to you, I just call and tell them get merchandise I purchased and they credit the money back right away

I got this membership when I bought a new laptop. The membership was 50$ but gave me 50$ off the laptop, so the net cost was nothing, which is the only reason I signed up for it. So far I haven't used any perks, but I'm glad to have them, especially the four month free subscription to AppleTV (idk if that was a temporary promotion or what), which I'm saving for when I eventually have time to watch stuff.

The benefits are abundant, from exclusive discounts and early access to sales, to free shipping and tech support. Saving money on purchases while gaining access to top-notch support is invaluable. The program's perks have elevated my shopping experience, making it a must-have for any tech enthusiast or frequent shopper at Best Buy. It's an investment that pays off in savings and exceptional service. Highly recommended!

I would recommend the membership to everyone because there are so many advantages with it especially 90 days return policy and Delivery Time

We LOVE our new refrigerator. It was delivered on time and the guys setting it up did and excellent job. I would have preferred to have our town take the old one away for free but the cost for removal was the same as to just put it outside for us!

Professional knowledgeable and timely customer service

Very convenient for people buying stuff on Best Buy

I really like the service and I even got some credit back due to a promo best buy plus had going on

Very convenient and worth the money. Able to return anything for any reason! No questions asked.

I wasn't going to purchase this plan, but I'm glad that I did. There are a lot of benefits to being a Best Buy member and for the money, this is the best option.