Customer Ratings & Reviews

I received really good assistance. The people that help me were very knowledgeable and caring with my needs.

I saved money by getting this membership when I bought $5K of major appliances. That said, the delivery and customer service have been universally terrible. I've had deliveries canceled or delayed on every single one of the 7 items I have bought since November, including a chair, a laptop, washer, dryer, range, and dishwasher. Every time a delivery was canceled, I went to the back of the line to await my next turn. I lost hundreds of dollars taking time off work for no reason. I spent hours on the phone trying to get things straightened out. It was a nightmare.

Great benefits! Payed for itself with MacBook purchase.

Membership with real value and benefits. You get Additional promotions and perks every week

The membership saved me lots of money and now I have free rewards!

My services towards them its been great so far.. they help me out whatever i need it for my home.. thank you

Nice to have exclusive discounts for loyal shoppers, but I can't help but feel a lot of these discounts existed in some shape or form before. Free shipping used to be given to customers that spent a certain amount per year. Now you have to pay for that. A lot of the exclusive discounts don't apply to what I need. Also not happy about the move away from physical movie sales. I love having digital copies, but nothing beats the picture and sound quality for a 4K bluray of a big budget movie. Please don't end physical movie sales.

If you are like me and still shop at stores, the membership allows for discounts, and much more. I like best buy and shoo there for my electronics needs. So having the ease of exchange or returns, online purchase and deals is great.

I needed all new appliances, and made the rounds to get the best price, and info. Best Buy had what I needed, and the salesman was very knowledgeable and pleasant. I completed my purchase, and the appliances were installed shortly after. Thank you.

I like the notifications of when products go on sale.

excellent support, deliverd on time, tax adjusted on tax free day

The membership gave me at least three deals so far that more than paid for it if you buy more than one item a year or 365 days just get it worth

I absolutely love the program for deals I’ve been able to take advantage of on big purchases! I just don’t spend enough on these items each year so debating on renewing. Wondered for tech peeps!

My membership has been a wonderful and saving investment for myself and my family ! It has provided me with help with Geek Squad and trouble shooting issues resolved ! Plus the rewards are exceptional ! Definitely worth the price !

Best Buy's membership program is a game-changer! With exclusive access to member-only deals, free shipping, and extended return windows, it truly enhances the shopping experience. The perks, including tech support and early access to sales, make it a must-have for any tech enthusiast. Best Buy's commitment to customer satisfaction is exemplified through this exceptional membership program!

The membership program has been very good. I would recommend checking it out to all best buy cusromers

TV and sound bar are absolutely amazing! The staff was excellent!

No issues, has paid itself off fairly quickly. Do recommend getting it for bigger purchases.

Haven’t used it yet, but it sounds like a great purchase

Dustyn did great at setting me up with the entertainment center and setting up the Geek Squad. Bram with the Geek Squad was awesome and set up the entertainment center, mounted my 65" TV and showed me how to use it and add more apps to the TV.