Customer Ratings & Reviews

If you’re looking to buy something expensive I definitely find value in buying the membership as they give you special promotions and a price match service!

This membership is a great value. Would recommend to anyone

Hello, I have been a member for many years. Most of the PCs I have gotten throughout all those years I have got them from Best Buy. On this note I have been in the market for a new PC in the last 2 years. I have been at different stores many times and have looked at many laptops but none have caught my attention. The quality of the laptops feel so plastic and poor quality. I would like to see more quality items. I know PC companies have them. I use them at work. I know they are more expensive too. I would also like to see more of the 18 and 24 months promotions. I was closed to get me one of those "feel poor quality" laptops last December just because of the 18 months promotion but decided not to. I know the company is going through a lot of changes due to the economy. But I would like to see more quality items throughout the store. Not so much plastic. Thank you.

Honestly hesistantly brought the membership but i have made a right decision. So far saved 150$ in price matching and member discount

Didn't really use it and with sales often I don't think the sales with best buy plus stands out much. Extended return policy on big ticket items is good for piece of mind I guess.

I’ve been really happy with my My Best Buy Plus™ membership. The benefits definitely make it worth the upgrade. The free 2-day shipping has been super convenient — no more waiting around or paying extra for fast delivery. I’ve already used it several times, and everything arrived on time or earlier. I also love the exclusive member deals. I’ve saved a good amount on recent purchases, especially during special sales events. The extra extended return window gives me peace of mind, especially when buying higher-end tech. If you shop at Best Buy even a few times a year, this membership pays for itself. Between the shipping, savings, and extended returns, it’s been a great experience overall. Highly recommend it if you’re a frequent Best Buy shopper!

Membership was fine, was useful for original large purchase. Did not use again across the year. Most disappointing was the policy that the membership cannot be cancelled for auto-renewal while remaining active. So, I could immediately cancel, but then would not have been able to use any benefits from membership later (within original 1 year from purchase). My choices were therefore: 1. cancel immediately, 2. continue to get an auto-renewed membership whether I utilized the service or not, 3. remember to cancel the membership later before 1 year had passed. I was ultimately able to remember to cancel just fine, but it is still noteworthy how Best Buy operates their memberships.

I told Jordy my budget and he showed me a computer well within it, for which I was grateful, so I had enough left over for this add-on.

Haven’t been a member long,I bought a refrigerator from Best Buy outlet,Bowie,Maryland.I must say everyone was very helpful and accommodating.The manager Adam,I think his name was,very knowledgeable and personable.I thank the employee,had to bring frig. Back,too large,Adam was very helpful in the process.

**⭐️⭐️⭐️⭐️⭐️ Best Buy Plus is Totally Worth It!** I’ve had my **Best Buy Plus membership** for a few months now, and it’s been amazing! **Free 2-day shipping** with no minimum order is so convenient, and the **60-day return window** gives me peace of mind. I’ve also scored some **exclusive member-only deals** that saved me more than the cost of the membership itself. If you shop at Best Buy even occasionally, the **$49.99/year** is a no-brainer. Fast shipping, better returns, and extra discounts—what’s not to love? **Highly recommend!**

Pretty good deal. I got it because of an apple promo but ended up saving hundreds on a washer. Would recommend if planning a large purchase in the next year

I recently became a My Best Buy Plus member, and the perks and benefits have truly enhanced my overall shopping experience. This membership is a game-changer for anyone who frequents Best Buy, and here's why: Exclusive Discounts and Offers: One of the standout features of the Plus membership is the access to exclusive discounts and offers. As a member, I regularly receive special deals on a wide range of products, including electronics, appliances, and accessories. These exclusive savings have not only helped me make more informed purchasing decisions but have also saved me a significant amount of money. Free Shipping and Same-Day Delivery: The convenience of free shipping on most orders is a major plus. Knowing that I won't incur extra charges for shipping encourages me to shop with ease, and the same-day delivery option in eligible areas is a game-changer when I need a product urgently. It's a level of service that goes above and beyond standard expectations. Extended Return Window: The extended return window provided by the Plus membership is a valuable feature. It gives me peace of mind knowing that if I change my mind about a purchase, I have additional time to return it hassle-free. This flexibility adds a layer of convenience that regular customers don't enjoy. Dedicated Member Support: The customer support for My Best Buy Plus members is exemplary. The dedicated support team is knowledgeable, prompt, and goes the extra mile to assist with any queries or concerns. This level of personalized service is a testament to Best Buy's commitment to customer satisfaction. Points on Every Purchase: Earning points on every purchase is a nice touch. These points quickly accumulate and can be redeemed for even more savings on future purchases. It's a rewarding system that incentivizes loyalty and adds value to each transaction. Exclusive Events and Early Access: Being a Plus member grants me access to exclusive events and early access to sales. This gives me the opportunity to snag the latest products before they sell out and take advantage of limited-time promotions, further enhancing the value of my membership. In conclusion, My Best Buy Plus membership has proven to be a worthwhile investment for me. The combination of exclusive discounts, free shipping, extended returns, and dedicated support makes it a must-have for anyone who frequently shops at Best Buy. The membership has not only elevated my shopping experience but has also added significant value to each purchase. I highly recommend it to anyone looking to take their Best Buy experience to the next level.

I recently upgraded to a Best Buy Plus membership and couldn’t be happier. The exclusive deals and member-only discounts have already saved me a bundle on my tech purchases — in fact, the savings practically paid for the membership itself! I also love the free two-day shipping, which is incredibly convenient and gets my new gadgets to me in a snap without any extra cost. Plus, having an extended return window and early access to sales means I can shop with confidence and snag popular items before they sell out. Overall, Best Buy Plus delivers outstanding value for its price, and I’m a very satisfied customer who would highly recommend it.

Although I don’t shop at Best Buy very often I have already benefited from the membership because they have so many deals and discounts.

I’ve been really happy with my My Best Buy Plus™ membership! The free 2-day shipping and exclusive member pricing have already saved me money on a few tech purchases. I also love the extended return window — it gives me peace of mind when buying bigger items. If you shop at Best Buy often, it’s definitely worth it. Only thing that could make it better is more perks or discounts on services like AppleCare or Geek Squad.

This is worth it for the people who shop a lot here. It definitely saves you money if you use it enough.

Best Buy’s Totaltech program is a game-changer for tech enthusiasts and everyday users alike. For just $199.99 a year, members gain access to an impressive array of benefits, including 24/7 Geek Squad support, free delivery and standard installation, and exclusive member pricing on select items. The program also includes up to two years of product protection with Best Buy Protection or AppleCare+ on eligible purchases, offering unparalleled peace of mind. What sets Totaltech apart is its focus on convenience and value. Members enjoy extended return windows and personalized tech support for devices purchased anywhere, making it a one-stop solution for all their technology needs. Whether you’re setting up a smart home, troubleshooting a laptop, or simply seeking expert advice, Totaltech delivers. The program shines for anyone who frequently purchases electronics or requires ongoing tech support, transforming potential headaches into seamless experiences. Totaltech isn’t just a membership—it’s a smarter way to manage your tech life.

This was an add in at checkout. Once again the phenomenal team at the store was able to explain everything about this to me and show me the true value of this plan.

This membership provides real value for the cost and length of time. Begin instantly to reap savings with discounts and extra services.

This membership is real value. extended return time and peace of mind. geek squad support and more discounts on products and member's only event.