Customer Ratings & Reviews

Not great. I added it with a new laptop I bought and you tacked it on to some other email, creating a huge host of problems for me and completely inability to take advantage of any of the benefits of the program. You created the problem entirely on your own and I've called a number of times trying to get it fixed but I just don't have time to keep explaining it. You added it to an email I don't have so it's not like I can do anything about it. And you have my best buy credit cards attached to it. Yay.

Not 100% sure what this gets me but we’ll see! I know about the 2 day shipping and little else.

The discounts are great. It basically pays for itself with all the perks.

Great product, nice discounts, extended return policy and great communication.

Good service and good service to the community and the people who work there and the people

My Best Buy Plus membership is a must-have for tech enthusiasts. With perks like unlimited Geek Squad support, exclusive pricing, and free shipping on all orders, it's worth every penny. Plus, the hassle-free return policy ensures peace of mind with every purchase. Join today and elevate your shopping experience at Best Buy.

Great purchase. Was guaranteed price match. Went back and got back $100

Good to have,no problem bringing back product thats not for you

Awesome customer service at this location. Always friendly and willing to help.

My card I didn’t know I could use it so many different stores and places. The rewards are really good if I know I would have applied for it long time ago. Thanks to my other half it was him who suggested that I get the card

It would be nice if android was included in service repairs not just iphone but other than that nice knowing theres a team you can speak to regarding products and information on other coverage perks.

We love our new Samsung TV. Had a great experience in the store wonderful customer care. Thank you for all you knowledge and help.

I purchased an iPad at Christmas with some points I had earned from purchasing a refrigerator, clothes dryer, and a HP 2 in 1 workstation. When the price of the iPad dropped by $100 I went into the store for the price match. They couldn’t get me all of the points back from the price match and said I would have to call customer service, which I did. Customer service said I would get my points added back and receive an email informing if that fact. That was probably 8 weeks ago and nothing has come back to me.

Best service upgrade available at the store. Big thanks to Arielis for helping us upgrade!

This membership is not worth it. Trust me. I bought this mainly for the 2 day shipping. 8 out of 10 times you will NOT get 2 day shipping. They wait days to send iut your order and they will send it ground almost every single time. Most orders wont get to you for 7-10 days. Ive contacted them 3 times about this and everytime they acknowledge the slow shipping, and then promise they added whatever into their end of the system so it “never happens again”. Lies and more lies. Also, the “member exclusive prices and sales”? Yea, they are a joke. You will find any of the relevant items that are on sale, cheaper at virtually all retailers. There is no perk for members for these sales. They make it look flashy and show a gigantic “before” price, and then the “member price”, which will be the same or higher than that item is sold for everyplace else. If you are looking to throw money at something useless, go buy a pair of shoes 3 sizes too small for yourself. Dont waste your hard earned money on yet another membership. ESPECIALLY this one. Its a waste. Complete waste.

I appreciate being able to use the card anytime I need to. I will keep on using it as often as needed.

Great value! Free shipping, 90 days return or exchange. Lots more deal for plus and total member only.

Geek squad is very knowledgeable, informative and explains in layman’s terms.

I have never done a membership like this, but they had a promo..kind of sneaky but still a promo. We had issues with our laptop purchase and they immediately swapped it out for us. Excellent customer service

I needed to buy a microwave to replace the one that blew up. I was told about Best Buy Plus and I was able to save money thanks to the salesman who helped me.