Customer Ratings & Reviews

Awesome membership, definitely worth the cost for the amount of savings you receive! Best membership ever!

The Carmel/Westfield Indiana Best Buys has consistently provided great service. Whether it is providing good advice on which printer to buy, or helping me replace a cell phone, they always go beyond just being helpful. The understand that some of these tech devices are intimidating to average Joe's like me and provide extra guidance to make the process easier.

My only issue is that I can't seem to find out how to redeem the 100-dollar gift card that the salesmen told me we got with the purchase

I’ve been a Best Buy Plus member for a while now, and I have to say—it’s totally worth it. The free shipping and extended return windows alone make the membership pay for itself, especially if you shop frequently. I also love the exclusive member deals and early access to sales, which really help me save money on the latest tech and gadgets. Customer service feels more personalized and efficient with Plus, and I appreciate the added peace of mind when making bigger purchases. Overall, Best Buy Plus has made shopping easier, faster, and more rewarding for me. Definitely recommend it if you want extra perks and convenience!

I was skeptical at first, but really impressed a couple months in. In-store salesperson recommended the membership for multiple reasons, not the least of which was the extended price match guarantee. I had bought two LG OLED C4's so the price points were pretty high and any price reduction would more than pay for the BB+ membership. Sure enough, the prices fell. I returned to the store with my receipt expecting a hassle, but the staff credited my account with the price difference AND applied some of the rewards dollars I had accrued from the original purchase. I was so delighted, I bought a new printer with some of my savings! The Geek Squad guys who did the TV install were terrific as well. Really impressed overall.

This membership is very helpful. Lets us get the things we need with out having to stress about paying it all at once. Customer care is excellent.

I was very pleased with the young girl who assisted me. She was very knowledgeable and helpful.

The member ship is convenient to keep track of your Best buy purchases.

This membership is a real deal im really a satisfied customer

I mainly got this membership for their Nintendo Switch B2G1 free promos which was great for games that was also up for preorder. On top of that, I really appreciate the 2 month return period. I feel like a lot of the items that are specially priced are mostly not for me (i.e. Appliances). Legos are often (if not all) discounted which is the best way to fuel this expensive hobby. Unfortunately, this membership does NOT give you priority for in-demand items such as Pokemon cards. I have never been able to place any orders with their drop system or for the Nintendo Switch 2 system. I may be wrong but I read somewhere that a customer service rep said we might want to have this plus membership so that we have a better chance of getting these annoying cards in this day and age, but it certainly did not benefit me. Just mindlessly waiting in line until I get notified that its sold out. I don't foresee the B2G1 promotion being applied to the Switch 2 games so I'm afraid I will not renew this year. Maybe down the line I'll return.

I am building a new computer and this immediately paid for itself with the discounts I got on a few of the components. Now I have a year membership with all the benefits for essentially free.

Best value in purchasing,warranty,rewards and delivery. best of all their phone orders are a breeze with the virtual bots,easy fast and done.they make it better than checking out at the store,love it I recommend to family and friends all the time,they call me to order things.cant go wrong

Loving the perks and discounts because of upgrading my membership. I wish I had purchased it long ago. Very beneficial!

My BestBuy Plus meme worship came with a rebate when I purchased an ASUS motherboard a few months ago, so it was kind of a no brainer because it paid for itself. However, it’s saved me well over its $50 value as it extended my price match window to 60 days for several of my computer components and this was AWESOME. If you’re planning on building a PC, I would highly suggest coupling the plus membership with a BestBuy card that offers 0% introductory period. Not only did I get most of my components cheapest in the first place the price match feature is a piece of cake to use and totally worth the time.

This really helped me return my order when I was over the 15 day return window saved me hundreds of dollars. Plus I live the pearls that it has.

I bought it was good and extended my return period and offered some deals but the customer service of Bestbuy was very incompetent and just wasted my time and efforts and lying and wasted my 2 months to even told me to buy an LG product to gain or win the rewards or to get the $400 rewards because of my loyalty but at end just wasting my time

After purchase the terms of this deal had changed. My son’s desktop which we did buy with this service needed Geeksquad 4 months after purchasing, which I still don’t understand, but it was fixed promptly. I have made some purchases since but my membership did not bring the price down. So I’m not sure why we got it.

Overall quality is less than expected, especially the lower pots/pans drawer. I should have found a display unit to look at before I purchased this product. It was not present in any nearby stores, but the ratings seemed good. My experience so far: The electronic control display panel is very hard to read (except for the clock) and all selections such as oven features are not lighted! Only a small red lighted, hard to see readout/ map is present on the central display to identify a burner that is active; and only a small red lighted readout is present on the display that says "hot" surface after a pan is removed. However, this "hot" indicator does not tell which burner surface area is hot. The front located burner control knobs do not have a lighted signal at the control knob to tell which burner the control operates, so it is hard to tell which burner it controls. Only a little, hard to see, unlighted burner map spot by the knob indicates the location of the burner associated with the knob. The front control knobs are easily turned on when brushing up against the range while working in the kitchen or passing by the range. Several times now a burner was accidently turned on resulting in a very hot pan and burner surface. Likely this condition would have caused damage if I had not noticed the problem. Do not leave pots/pans on the range top burner areas when not using the range! While cooking I noted that if I remove the pan I am using from a cooking surface to add something and quickly replace it, sometimes the burner stops operating even though the control knob is advanced. The oven works well heating up quickly and baking evenly. The convection feature is also nice to have. I would not purchase the product again.

has helped us with several purchases but miss the free delivery option

Enjoying the monthly pics as well as the membership prices. Not to mention the free shipping is always a beneficial add especially if you buy online like me.