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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 37026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 577 Showing 11,521-11,540 of 37,026 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad visit with Brian.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was very helpful in resolving the sound sync issues. Brian also went through the settings and showed me how to access the settings. I will study this after the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership assures my equipment works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent, friendly solvef problem in one call. ….30 minutes. Thank you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and they go above and beyond. Good customer service with a good attitude. Took the time to explain the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Dell, thanks for the help E!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best stores in Northern Virginia to go in quickly, get support, and find what you need with informed recommendations from Best Buy Staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to buy product and service for all Time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brothers Helping Brothers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, thanking Best Buy for their support and collaboration I appreciate your time spent with and your patience afforded me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid on good deals. Let's me know what I'm looking for when in stock and color choices. Doesn't keeping blowing my notifications for every little thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a tremendous value. I couldn’t do without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peoples Champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how best buy is still in business! Many electronic stores have shut down, while best buy offers a customer centric membership for really cheap it just shows how great of a company Best Buy really is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'll try again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by a nice lady on the phone that "the computers were down" and would I call back in an hour. That happens. You should include "Maybe" as a choice in the section, "Would you recommend this membership to a friend?*"

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We are sad to hear that our phone service was down when you tried to get assistance. We would love to assist and encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Savings Right Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved me money on my first purchase and was useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase my first new washer and dryer for a good deal and installation was a breeze.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Google nest hub

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device so far! Im glad I chose this over the Amazon echo. Its been really easy to use and a lot of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a ps5 and some accessories at best buy in georgia the associate Derrick that help me was very helpful with everything i definitely would recommend to go to Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used recently, but then I have been real frugal with finances. I see the value as I plan my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus is great. Lots of perks and benefits!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership help me to rebuild my credit history

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool story bruh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for it when I made a large purchase because it reduced the overall cost. Otherwise I don’t use it. Shop here maybe 1-2 times a year.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Justin! Thanks for giving us your review of your My Best Buy Plus membership. It makes perfect sense that you'd want to get the absolute most value and savings possible. With My Best Buy Plus™, you're already enjoying some really cool benefits like free 2-day shipping, special member-only deals, and extended returns, to name a few! For more information on our Best Buy Membership options and their benefits, please explore the details at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deals and great offers. Love to be part of a great supporting family at best buy. I recommend the best buy plus membership to everyone I know all the time. Best Buy is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sont Bravio 9 65in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and rewards. The staff was awesome. I'm going back for all my electronics.

    I would recommend this to a friend