Customer Ratings & Reviews

The only reason you would want purchase this membership is for the extended return period. The Best Buy member pricing is ridiculous. Just wait and you will get better deals from other places. Bought 2 AirPod Pros. One they honored the price match because I used no points. The other I used $50 in Rewards and they would not honor because of this. They only refunded me $10 even though the difference was $60. And I received an email saying they would refund the total $63.60 which included tax. Now they said that was sent in error because of the rewards. Good thing I actually purchased from one of the other retailers just in case. Now with the extended return when I go see my daughter in VA again I will give her the new ones I purchased from another retailer and return the ones I purchased from Best Buy. Get my refund. Use my $50 rewards on something that same day and cancel this ridiculous membership. I used to have the Best Buy higher memberships when you’re tier was based on how much you spent, not an annual fee and there was a special customer service number at that time. You were treated right back then, and weren’t waiting on hold for 20 minutes. Thank you Josephine from Best Buy Customer Care and Nikhil from the phone customer service, your ineptness at your jobs saved me $50 renewal for this bogus membership.

the sound bar is cool because its easy to set up and up dates automaticilly

Was a very pleasant experience they took care of problem.

Hadn't shopped at Best Buy in a long time but when I needed 3 major appliances, it saved me money, even more with 3 price match guarantees, with all the perks, it's a must have

Easy checkout after receiving discounted pricing. Also, they notify you of special deals before the general public. You save more than the cost of the membership

This is Good Stuff...even if its a few dollars off, it helps!

So far this membership has been good. Has saved me money on purchases and provided some additional access to sales etc.

This membership was what we didn’t know we needed. We have saved money.

Joined to extend my price match, After a lower price came along I received the price difference but only a $ value added to my Best Buy credit card. Also now i have to remember to cancel this membership before its auto renewal date.

Exellent membership and store, everyone was very helpful and willing to meet my needs.

Got value from a membership with instant savings and good return window

Always excellent! Will always come to Best Buy. Great customer service.

Love the protection plan but wish it was renewable after 5 years. Staff was very friendly and knowledable while helping make a decision

good afternoon. I was very happy with my membership being renewed for a brand new TV. They were fast and easy. With the agency that I had, he was very polite and very outgoing. People are there it’s good to have your membership cause at the end, you definitely benefit out of it.e. Thank you.

Great investment to feel a sense of security that you items are covered

No arguments over a return of an appliance shipped by a common carrier.

Great membership. Great deals! I would recommend to friends and family.

It has its benefits. It really depends on how often you shop at BestBuy

It has some decent perks with shipping and a few others, but one of the "perks" was receiving discounts ahead of anyone else getting them. I have received one discount note since I have been a member that gave a very small discount on one item. It was truly anemic....I get more discounts with Best Buy using the Honey extension on Chrome than I get from being a member. Still, it does have a few nice perks so I gave it 3 stars which is "Average"

This membership is the best i like it and recommend to all my friends