Customer Ratings & Reviews

This membership is an incredible value! I have already purchased awesome items and saved enough money to cover the cost of the membership. Would definitely recommend

Great customer service everytime i make purchase..

Membership is a real value. You can get discount plus unlimited Geek Squad support.

Added value at little extra cost. Easy to sign up at purchase.

I have been a membership buyer for many years. The first place I look for my needs has always been Best Buy. The sales staff no matter if in store or on line were always well trained and pleasant. No matter if I purchased, returned a item, required a exchange, or a refund, the transaction went smoothly.

Very happy I'm part of Best buy Plus I'm able to check anything that I need and also getting it at the best price very thankful thank you Best buy always love shopping at Best buy because I know I'm getting high quality equipment for my daily needs

Would recommend this 100% - great for future deals and ease of returns if needed. If the product also has a “deal” down the road it’s great to get the price match.

The membership and employees are great at best buy

Pretty good Saves money and I like that No regrets

The Geek Squad is superb. I highly recommend them.

Very grateful to be a plus member. It has been a great experience. My son wants to do a return; however, it was past the 30-day mark but was able to still return.

I have used this service on three different occasions, and felt that all my issues were resolved, and helpful suggestions and recommendations were offered. As a senior this is much appreciated, and their patience and education advice was great.

I actually haven’t used since joining. Look forward to using.

Savings unlocked almost instantly, very worth it!!

Having the Best Buy membership is awesome.. you get hands on geek squad to help set up or troubleshoot an issue.. let’s talk about price adjustments.. we purchased a Sony tv and it went on sale within the timeframe and they quickly made the price adjustments.. no hassle

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Its great to have and cimes in handy. We love it.

The information on and across websites is muddled and confusing. It gives the impression of being by design to induce clients to delay establishing online access and delay payments to trigger interest rate thresholds. This all seems deceptive and predatory, and is a large part of why the credit industry is viewed with extreme skepticism and distrust. If you want to be better, make things very clear, your rules and instructions should be simple and easy to understand. The font of your text should be large, well contrasted, and easy to read and understand. When I look at your websites and literature, my first thought is that this is the product of years of psychological research into deceiving the client and the public. All of this coupled with the targeted marketing gives an extremely creepy vibe. I don't see a good future built on trust for the credit industry, I see growing disdain and hatred among the general population. You can do better and if you become stewards of financial responsibility you will reap massive rewards, because you will be the first to step up and say enough is enough. Best of luck to you.

Customer Rep was very helpful, courteous and great

I really like to be a Best Buy Membership customer