Customer Ratings & Reviews

Best Buy is a trusted brand and store. I don't what to say or write about - just glad Fort Wayne, IN has Best Buy.

For a long time I did not buy anything from Best Buy. We had a bad experience with a store in California. Until we met one of your staff members in your Medford store. His name is Jordon he explained a lot of things to my wife and I. Because of him we have purchased several TV’s for ourselves and as gifts. And because of him and the staff you have at your Medford store we do not go anywhere else to buy our electronics items we need. Plus we refer everyone to your store. This man is a truly an asset to your store and your corporation.

This is a great deal to be able to return electronics up to 2 months after purchase. The fee for membership is basically free after BB gives you the gift certificate. During the membership, BB also gives additional gift certificates and combined together will exceed your membership fee. If you like to shop at BB regularly, I don't see why you would skip this.

It has worked for me. Good deals and protection plans.

This is a really good membership. I have really benefited from the 60-day price match benefit part of it because I got it it around Black Friday time but I think it could be good anytime of the year.

Great items love this store, great people that will work wit you..

Me gusta mi membresía ya que hago compras increíbles, me genera mucha confianza obtener mis artículos

This was a great decision, I get all the perks and coverage anyone would need.

Love the help an extra benefits with the membership, especially when you don't have a receipt.

I found that the ability to get the sale price refunded has literally saved me hundreds. Using this perk has paid for this membership for the year, do it was well worth the investment.

This membership insures that your product will get the best care available like a warranty. I would tell anyone this is a must have if you are purchasing any item

Love the geek squad protection for this chromebook. The price was right on for the 4 years that for an excellent price.

Membership is a great way to save, you get member prices on items.

Love the fact that they price match if the product went on sale. I asked what if price drops multiple times and they said they adjust it that many times. Yet to find that out but I did get some money back on the first drop!

This membership is a real value. Member prices are great great customer service great quality products. Never had a problem with anything I bought from there. They also have protection plans on about anything you buy from there which is great. Definitely recommend Best Buy and also have credit card pay off loans!

I’ve been using the Best Buy Plus Membership for a few months now, and I’m really impressed with the value it offers. The free 2-day shipping is a game-changer, especially when I need tech or appliances in a hurry. The exclusive member-only deals have already saved me money on a few big purchases, and I love the extended return window—it gives me peace of mind when I’m buying more expensive items. If you shop at Best Buy even a few times a year, the membership easily pays for itself. Highly recommend it!

So far, no issues. Still learning the features. Item went on sale before 30 days of purchase. Phone regarding adjustment, first customer service person told me I was out of warranty to receive adjustment. Suggested I read the online policy. So, I do not understand the purpose of the purchase "My Best Buy Plus" membership. Had to call back to have issue resolved.

I have been dealing with a brand new TV, which was not delivered the day it was supposed to be. I called geek squad sunday to see if I could get someone to explain some things on the TV because the installer failed to show or explain anything to me. Monday, this tv picture froze on me 5 times. The first geek squad agent asked if I had plugged the tv to get it to work again and that seemed to be the popular response by every agent. The second agent sent me to sony and I got the same response. He told me that was first so he could start a case for me. The last agent I talked to said I had a defective tv and did I want a new TV or have repair come to my home. I chose repair and I think I'm happy I did. Repair came out Thursday and it took him 30 sec to find the issue. Apparently the person Saturday who did my install was third party and did not know what he was doing. He even told me Saturday he didn't know much. Repair had everything working in just a few minutes. He told me to always insist on geek squad repair any time I needed the tv worked on as third party people here are not capable of knowing how to work on tvs. At this point the tv is working beautifully, but the picture freezing is intermittent. I have another appointment Sunday to try and learn the basics of the tv.

The membership is an awesome service with all benefits that it offers discounts geek squad they’re always there for you. I would highly recommend it.

I was very well assisted by the salesperson Samuel at the Fort Lauderdale store. He gave me several tips and guidance that made me become a loyal Best Buy customer. It was a pleasure to be in the store. In fact, whenever I travel to the U.S., my first stop is always a visit to Best Buy stores.