Customer Ratings & Reviews

WE ARE LOOKING FORWARD TO USING OUR MEMBERSHIP TO GET THE BLACKFRIDAY SPECIALS EARLY. LOOKING TO GET A NEW IPAD. LOOKING FORWARD TO USING THE OTHER SERVICES WE GET.

We purchased a new refrigerator. Brian Corsino was excellent in helping us with our purchase. When we had issues, he was very responsive in helping us getting the problem solved even when we had to leave town the next day.

Some item discounts have been more than worth the value. The one thing that would improve this membership would be some sort of priority queue as a member for certain item releases and drops so that you can mitigate bots and other scalpers.

Like the membership it’s always surprising when you get the discounts.

Already saving us money on purchases and is extremely useful for tracking purchases.

Picked up TVs, wall mounts, soundbars, salesperson was helpful in upgrading my systems. Easy setup no issues. Best Buy rocks!

The TV was easy to set up and any questions were promptly answered by our salesman. The picture is awesome!!!!

Membership is a benefit, but it is not always easy or smooth to access the assistance needed. There is the need to schedule and WAIT for that appointment, hoping to receive assistance from staff that can communicate effectively with me.

I joined the Best Buy plus membership primarily for the two months of price match guarantees. I have benefited from price match guarantees, but the process to obtain price matches is very frustrating and inconsistent. Best Buy customer service is not very helpful, but their web-based live agent chat process does resolve ongoing issues to honor their own price match deals. Also, the Best Buy app is supposed to notify users when you mark an item for price drops, but that app feature very rarely works as advertised. At the end of the day, I have benefited from my Best Buy plus membership to receive price drops on items I have purchased, but it requires a lot of my time to ensure the price matches offered internal to Best Buy themselves are credited to my account.

This membership was a great incentive to our tv purchase. I look forward to seeing the new deals sent to my email.

I had an outstanding experience shopping at Best Buy! The store was clean, well-organized, and easy to navigate. The staff was incredibly helpful and knowledgeable, going above and beyond to answer my questions and ensure I found the right products for my needs. I was particularly impressed with their expertise in [insert product category, e.g., laptops or home appliances], which made me feel confident in my purchase. The checkout process was smooth and quick, and I appreciated the variety of payment options available. Additionally, the prices were competitive, and I even found some great deals during my visit. Overall, Best Buy provided a seamless and enjoyable shopping experience, and I’ll definitely be returning for my future tech needs. Highly recommended!”

Came with a nice rebate. Helped with the school year purchase of a surface laptop.

I am glad I purchased this membership, It give me access to plenty of sales and benefits!

Was able to get my TV installed and hung on the wall for $250 because I became a my Best Buy plus member. Have not used any of the other benefits yet.

Good investment for our lifestyle. Able to recover the annual membership fee via discounts and promos. Main feature is 60 day return window which permits a meaningful evaluation period and ability to purchase gifts without feeling rushed.

I have to say that I am very pleased getting the PLUS service. It saves me some money as I do buy a lot of stuff from BestBuy. I like the factor that it tells me in the App the prices I can get the items, which is usually cheaper.

I've just purchased 2 appliances in 2 weeks and I find that the price protection is really a great feature as well as Geek Squad. 6 Months of Sirius was awesome too!

This is the best membership ever please y’all have to sign up and get all the deals real game changer

It was fantastic, I would recommend it to my friends. The customer service was also very patient and helpful.

This is my first Best Buy Plus so I will see how is it