Customer Ratings & Reviews

This was a terrible experience, and I would not recommend this to anyone. My husband and I went into Best Buy to revamp our entire TV experience. We planned a smart TV, antenna, router/modem, and a recorder. We also entertained geek squad to set up everything. We intended was to cut the cord to cable TV. I did my research ahead of time and looked at hardware and the geek squad info and felt confident I knew what was up.We did purchase all the equipment, and the sales rep sold us on the "price match protection". So now comes the time to talk geek squad. I said this should be about $350. The sales rep said "No, it will only be $200 since you purchased the additional protection. Great, got a good deal. The tec comes to set it up. He comes in at 5:55 pm (5 mins before the "end time". I show him everything we purchased. He took an immediate attitude and said "I'm only here to setup the TV" and wouldn't do any of the router/modem or the recorder. He would only unbox the TV (could have done that myself. So now, I'm left trying to work with customer services. They tell me I can get the router/modem setup for an additional $175. They told me they can't help me a too bad about the no setup. So fast forward a month, still no router/modem setup. Now the router modem that I paid $300 for is on sale for $199. Remember, I bought the price protection. I sent an email with my receipt and a copy of the ad. I get a message back that I have to go into the store. What a scam. Very unhappy customer. Will buy my appliances from Home Depot.

Very decent price. Sounds good for the money! Bass is good. Voices clear. Extra top firing speakers.

Great perks of having exclusive member deals, support, and fast shipping. Something you shouldn't miss out on if you're into tech stuff.

Always getting better pricing with this membership

Great benefits and extended return period make this a no-brainer.

Why wouldn’t you join?! A great deal, extra savings and worth it.

Customer service went above and beyond to get all my data tranfered from my old damaged cell phone. I was very happy with the time and energy they put into helping me.

Best Buy Plus Membership is great! The consistent discounts and rewards are great. As well as warranties.

Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I’ve really enjoyed having the My Best Buy Plus™ membership! The free 2-day shipping, exclusive member pricing, and extended return window have made it totally worth it. I’ve already saved money on a few purchases, and the faster delivery is super convenient. It’s a great value if you shop at Best Buy regularly—I highly recommend it!

The membership works well if you are a regular at Best Buy. For 1 shop or 2 during a whole year it really isn’t necessary to be a member as you get some really good buys if you check on items during the year, that you need.

Bought a Sony receiver. The Sony rep was there at the time and was doing the 'wink and a grin' strongly suggesting that a Memorial Day sale was coming up where the receiver would be heavily discounted. With that inducement, I paid ~$50.00 for the membership and was able to get a $200 refund when the sale did occur so saved $150. I don't really need a lot of 'stuff' so don't know if I'll renew but at least for this instance, it was very much worth it.

As a tech enthusiast and frequent shopper at Best Buy, I decided to give the My Best Buy Plus™ membership a try, and I must say, it exceeded my expectations. The perks and benefits offered are truly remarkable. Firstly, the free shipping on all orders is a game-changer. No more worrying about reaching a minimum threshold or paying extra for expedited shipping. With Plus™, I can enjoy the convenience of having my purchases delivered straight to my doorstep without any additional cost. The unlimited Geek Squad technical support is another standout feature. Whether I need help setting up a new gadget or troubleshooting an issue, I can rely on the expertise of Geek Squad agents to assist me promptly and effectively. It's like having my personal tech support team at my disposal, which is incredibly reassuring. Furthermore, the 24/7 concierge service adds a touch of luxury to the membership. Whether I need assistance finding the perfect gift or booking a reservation, the concierge team is always ready to help, making my shopping experience seamless and enjoyable. The exclusive member-only offers and discounts are also worth mentioning. From early access to sales events to special pricing on select products, being a Plus™ member allows me to save even more on my favorite tech gadgets and accessories. Overall, I couldn't be happier with my My Best Buy Plus™ membership. It has truly elevated my shopping experience, providing unmatched convenience, support, and savings. If you're a frequent shopper at Best Buy, I highly recommend upgrading to Plus™ – you won't regret it!

So glad we became a best buy plus member . We’ve already saved 300 from our TV purchase that the price dropped after we purchased. And the deals that show up are amazing for best buy plus members !!!

The buying experience was great. We had the good fortune to have an extremely knowledgeable sales rep who explained the pros and cons of all the top tv’s on the market. Without pressure we decided on our purchase. We have not taken delivery so cannot yet comment on the performance of the equipment. Will do so later

The person at the store who assisted us in purchasing this membership was very knowledgeable and very helpful and at the time too it also made the purchase of what we were looking for less expensive. I would recommend this.

I love the membership with it, I have bought a camera, lens, laptop, headphones, printers and more!!!

Still not sure about it. I’m signed up while making two laptop purchases recently. The savings on the first laptop covered the cost of membership. Hope I get value out of it throughout the year.

Getting the Best Buy membership was a terrific decision for us. There are so many perks!!! Don’t miss out!!

My best buy plus membership offers great deals for memeber. I will defenately purchase again and would recommend for people that buy alot from best buy