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Customer reviews

Rating 4.2 out of 5 stars with 40950 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1011 Showing 20,201-20,220 of 40,950 reviews
  • Rated 5 out of 5 stars

    I am surprised how much I really like this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use this immediately and got some nice money off on my new washer and dryer. And there’s other opportunities that have offers that are really nice members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s truly amazing and helps with free shipping and peace of mind for new purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, i am glad i purchased this membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good perks and also has good discounts you can't get elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet I haven’t tried it need to know more about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership equals great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Employees are knowledgeable. Ease of doing business. Rewards program has great benefits. I'll shop Best Buy for my electronics before going anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Pad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my son an I Pod Pro for college. He's on his own, working full time and a full schedule for school. He is so happy with his I Pad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New member!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save money. I hope it was worth it in the end.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Best Buy Rewards was far better than Best Buy +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was forced on me when I purchased a big ticket item to get the "discounted" price. A few weeks later Best Buy offered the same item at an even lower price without the membership. Best Buy made it a huge pain to get a price adjustment because of the Best Buy Plus membership being tied to the price. The previous rewards program was far better than this program.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I've had a chance to have a plus membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership was worth the price for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved having the extra time to compare products. It made selecting the correct large screen monitor easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place I’ve found that has what I need and great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Altogether

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t get rewards on all your purchases, not sure how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many benefits from being a member. Especially because I am in college, I’m a frequent shopper. I am able to get member prices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Other online retaliers have better options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the extended return window. Before this program, I would purchase enough every year to qualify for Best Buy Elite Plus and that came with a "free" 45 day return window (assuming you qualified every year). I went a few years without purchasing membership in protest. What I used to get for being a loyal customer, they started charging for. I switched from Best Buy to shopping with their online competitors. Anything I didn't need same day I purchased online through other companies. I needed to make a rather large purchase for work and wanted the comfort of the extended return period this membership provided and that is why I purchased it but when my local Best Buy starting to have limited stock and a vast majority of items needed to be shipped anyway I no longer see the need to pay for a membership that comes free with their online competition. Especially if the online stores can get the goods to me faater than the traditional brick and mortor one.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t see the real value for it but since I had this membership it has done nothing but help me alot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good products. Very reliable and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point I think the membership has been working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership quality & support reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value worth the reassurance to me that I can rely on the Geek Squad to help when I have questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excited to have this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to sign up! Personnel at the store were very helpful! I'm happy with this purchase!

    I would recommend this to a friend