Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40961 reviews
(40,961 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Dan G was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service with this this recommendation along with our appliance purchase was very professional.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The Fee pays for Itself!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve got some fantastic deals on stuff that I wanted not just needed because the membership! Fee pays for itself! I’ve been telling everyone about it!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service rep that gave me this membership to help lower the cost of my purchase was amazing. Great customer service and I highly recommend it!
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Maybe a good value for others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perhaps it is just my tech-buying patterns, but for me I've not found many items I'd purchase at BB to be discounted to BB+ members. In that sense, I don't realize the degree of value I'd hoped for when I bought the membership. Your mileage may vary, as the saying goes.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
I love my membership and use it often...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great, and the geek tech support is one-of-a-kind love doing my shopping at Best Buy because I know am truly covered if anything happens to my tech quick easy fix.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Unsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unsure of its value for just two items purchased. If you shop often, there is value.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Rated 3 out of 5 stars
Not for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were not able to capitalize on the cost of the membership. In reality it provided us with little benefit.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Beverly. We're sad to hear you weren't able to make the most out of your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Awesome help from the kid at Sioux City store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome help! The kid that helped me was so amazing he should get some kind of reward for being him!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We enjoy the membership and all it has to offer !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the Best Buy app , looking at all the wonderful technology available. I find something every time to fit my needs . Thank you Best Buy .. great staff great store !!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to get a price match and money back towards my initial purchase. Worth it!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The savings with purchases.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership was a nice addition. It provides savings that you wouldn’t normally have access to. The member only deals are an additional bonus as well.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Great in store service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In store service is excellent. Phone service imposable.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Thankful for membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a member helped me as I needed to get a gift shipped and then shipped it for free!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Extended return policies are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t needed anything other than the extended return policy, but given how indecisive I can be I’ve already saved money. It’s also decent savings even on smaller things like cases and chargers.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
If you buying at least 1 item per month on BestBuy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] One of the best submissions that you can get in order to receive incredible good benefits. If you buying at least 1 item per month on BestBuy it's must have.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it enough to review. Only used once recently and still don't understand.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Mary! Thank you for leaving your feedback. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 5 out of 5 stars
No-brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The member price savings on one item basically paid for the membership fee, so this was a no-brainer. Now my BB purchase frequency has picked up because I love the deals.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership praise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t been able to use my membership as of yet but I am dry excited knowing I will have great savings on my purchases in the future
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Where's my card?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still am waiting for my new card! I was told it's in the mail.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .As Citibank is the issuer of your My Best Buy® Credit Card, you'd need to contact them directly with any account questions. Their support team can be reached by calling (888) 574-1301 or through their Twitter account @AskCiti. You can also view their Contact Us page here: https://online.citi.com/US/ag/contactus. For assistance with other questions or concerns, you can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
It's so useful for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales assistant was so knowledgeable and helpful, also the Geek Squad was good and helpful. Thanks
This review is from Yearly Membership
I would recommend this to a friend
